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Analyst Research: Marketscope for IVR Systems and Enterprise Voice Portals

White Paper Published By: Aspect Software
Aspect Software
Published:  Nov 06, 2014
Type:  White Paper
Length:  14 pages

Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors.

Download to learn more!



Tags : 
aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel, omni-channel, it management, ivr, marketscope, voice portal, self-service