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IBM Customer Experience Analytics: From Data to Insights to Opportunities

White Paper Published By: IBM
IBM
Published:  Oct 11, 2016
Type:  White Paper
Length:  9 pages

Ordinary analytics tools canít keep up with todayís digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBMís Customer Experience Analytics solution can solve them.



Tags : 
ibm, customer analytics, customer experience, analytics, data insight, knowledge management, enterprise applications, business technology