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Two Things That Shaped My Role as an HR Executive

White Paper Published By: Workday
Workday
Published:  Feb 27, 2018
Type:  White Paper
Length:  2 pages

Early in my career, I worked on the shop floor at Home Depot. As part of my management training, I rotated into an assistant store manager position, and the team I found myself leading was full of highly experienced master-tradespeople. I quickly realised that my lovely college degree was of zero use when customers wanted to know how to fix their leaky taps or install new light fixtures. No amount of friendliness could overcome the fact that I simply couldn’t answer those questions. Yet, our experienced associates were helping customers find exactly what they needed.



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executive, management, employee, training, customers, workday