differentiation

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Published By: ClearSlide, Inc     Published Date: Feb 25, 2015
As sales transforms to customer engagement-based selling, sales teams are challenged to not only help customers address their problems, but also challenge their current wisdom, driving innovation and differentiation in the market.
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sales analytics, best practices, big data, data solutions
    
ClearSlide, Inc
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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knowledge management, best practices, customer service, support, strategy, optimization of customer service, technology
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, knowledge management
    
Oracle
Published By: Schneider Electric     Published Date: Aug 15, 2017
In today’s world of being “on” 24/7, data centers are at the core of business and viewed as the way to create competitive differentiation. Speed, efficiency, flexibility, and scale are now critical for winning the race to meet new connectivity and processing demands caused by the Internet of Things (IoT) and Big Data.
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planning process, reference designs, cost analysis, design, site selection, schneider, electric
    
Schneider Electric
Published By: SAP     Published Date: Mar 28, 2011
Consider five key service process platforms that are shaping the future - as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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customer loyalty, service profitability, sap, sap crm, value creation
    
SAP
Published By: SAP     Published Date: Jun 30, 2011
Insight is important to any organization. But to small businesses and midsize companies, it's critical. Read this informative IDC executive brief and learn which questions your long-term business intelligence strategy should answer to keep your business on the path toward greater insight, efficiency, and flexibility.
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sap, competitive differentiation, idc, business intelligence strategy, smbs, experience, analytics, decision management, insight, strategic, operational, tactical decision, automation
    
SAP
Published By: SAS     Published Date: Jul 02, 2012
This white paper will examine the key driver of market success and the ability to develop competitive differentiation.
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analytics, sas, reporting, trending, segmentation, business technology
    
SAS
Published By: Adobe     Published Date: Jan 12, 2015
To drive loyalty and revenue, brands need to deliver personalized, meaningful digital experiences. Many marketers are looking for an end-to-solution that delivers multi-channel experiences on any device and helps create personalized content for every customer. The ability to deliver digital experiences that differentiate your brand and deepen customer relationships is more crucial than ever to driving business success.
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adobe, marketing, digital, multi, channel, personalization, experience, brands, strategies, solutions, conversation, revenue, intelligence, differentiation, content, cms, mobile, social, technology, loyalty
    
Adobe
Published By: Microsoft Office 365     Published Date: Sep 08, 2016
As a tech leader, you recognize that disruption is a fact of life. According to Gartner, enterprise IT has entered an era of digitalization where disruptive new products are providing a continuous stream of growth, innovation, and differentiation.
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Microsoft Office 365
Published By: IBM     Published Date: Dec 04, 2015
Join us as we discuss how to leverage network and subscriber data to create unique customer profiles, personalize engagement, and improve marketing offers.
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ibm, engagement, marketing, customer profiles, customer insight, telecommunication, business technology, telecom
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
This white paper from IBM and NYU Stern School of Business offers a look at retailing in the past and a glimpse at what retailing will look like in 2020, outlining the implications for retailers today. To succeed, retailers must rethink their strategies and points of differentiation; the customers of 2020 will require it.
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ibm, retail, strategy, differentiation, retailing, future, customers
    
IBM
Published By: IBM     Published Date: Oct 31, 2014
This white paper from IBM and NYU Stern School of Business offers a look at retailing in the past and a glimpse at what retailing will look like in 2020, outlining the implications for retailers today. To succeed, retailers must rethink their strategies and points of differentiation; the customers of 2020 will require it.
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retail strategies, consumer shift, customer experience, retail industry
    
IBM
Published By: IBM     Published Date: Apr 21, 2016
"Read this white paper for an overview of the B2B integration landscape—challenges, opportunities and leading strategies—and a summary of the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM cloud to: - Reduce TCO and internal resource requirements - Increase profitability and competitive differentiation - Accelerate B2B collaboration to achieve a competitive advantage"
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ibm, b2b, cloud integration, collaboration, business technology
    
IBM
Published By: IBM     Published Date: Sep 30, 2016
Data is the lifeblood of today’s digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every S&R leader. Hacked customer data can erase millions in profits, stolen IP can destroy competitive advantage, and unnecessary privacy abuses can bring unwanted scrutiny and fines from regulators while damaging reputations. S&R pros must take a data-centric approach that ensures security travels with the data regardless of user population, location, or even hosting model; position data security and privacy capabilities as competitive differentiators; and build a new kind of customer relationship.
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ibm, security, data, privacy, forrester, forrester research, data management, business technology
    
IBM
Published By: Cisco     Published Date: Jul 11, 2016
Operational efficiency and cost savings. Datadriven business insights. Organizational agility and market differentiation. Enterprises in every industry are pursuing such gains, but they cannot be achieved with a fragmented, siloed technology infrastructure. Technological integration doesn’t happen overnight, of course. It takes years of behind-the-scenes teamwork and engineering—backed by decades of expertise, research, and development—to have a broad and lasting impact. This special edition of Unleashing IT highlights the fruits of those labors, showcasing the unparalleled alignment of Microsoft, Cisco, and Intel technologies. In the following pages, you’ll read about the advancement and unique value of integrated solutions, spanning cloud environments, data centers, and management tools. You’ll also hear from organizations that are aking advantage of these converged technologies, including King County, Provincia Net, and Swinburne University.
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Cisco
Published By: Mentor Graphics     Published Date: Aug 19, 2009
In today’s competitive embedded markets, manufacturers need to find ways to differentiate without adversely impacting development time and cost. This is particularly true in relation to embedded devices that are designed for use by consumers. As such products become more sophisticated, user interaction via traditional switches, dials, and basic displays becomes less desirable for a number of reasons.
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mentor graphics, embedded markets, switches, dials, display, user interface, graphical user interface, gui, differentiation, open gl, oem
    
Mentor Graphics
Published By: Oracle     Published Date: Nov 13, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment, support experience, reduce service costs, competitive differentiation, strategically implemented knowdge, knowledge management initiative, web self-service goal, collaborative knowledge creation, enterprisewide, customer service deployment
    
Oracle
Published By: IBM     Published Date: Feb 24, 2014
Read this paper to get an in-depth look at how the past is shaping the future of retail. Find out what it takes to rethink your strategy and points of differentiation—and to even radically redefine the role of the store in order to turn it into an asset instead of a liability.
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ibm, retail, reinventing retail, smarter commerce, buy process, buy solutions, redefining marketing, connected consumers, market solutions, sales success, smarter consumers, service solutions, smarter market, value chain strategy, sell and service, complicating efforts, customer interaction
    
IBM
Published By: Microsoft Office 365     Published Date: Sep 26, 2017
As a tech leader, you recognize that disruption is afact of life. According to Gartner, enterprise IT has entered an era of digitalization where disruptive new products are providing a continuous stream of growth, innovation, and differentiation. IT overhauls in business productivity—moving to the cloud, supporting a remote workforce, and preserving valuable legacy data while maintaining security and control—are necessary for your business to remain competitive. These changes require communications solutions that can keep pace with the accelerating demands of the connected world.
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Microsoft Office 365
Published By: IBM     Published Date: Jul 31, 2015
Commoditization is a serious threat to the telecommunications industry. Most CSPs offer similar services at rates designed to win what has become a price war. As a result, many face decreasing margins and difficulty sustaining differentiation based on prices or products alone. On top of commoditization, CSPs also face competition from OTT providers and an increasingly knowledgeable and demanding customer base. With access to growing amounts of data from an ever-increasing number of sources and devices, today’s empowered, savvy consumers know what they want and expect to get it.
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ibm, telco, csps, big data, commoditization, customer retention
    
IBM
Published By: IBM     Published Date: Jul 31, 2015
In its "Restoring Connections" paper based on research of telecommunications firms, IBM ‘s top ranked Institute for Business Value identified actions CSPs can take to reset customer experience and build brand loyalty through innovative, compelling, personalized services based on deep customer insight. Join us as we discuss how to leverage network and subscriber data to create unique customer profiles, personalize engagement, and improve marketing offers.
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ibm, telco, customer analytics, csps, consumer behavior, brand loyalty, personalized engagement, big data
    
IBM
Published By: Oracle     Published Date: Nov 01, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Tags : 
zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment, support experience, reduce service costs, competitive differentiation, strategically implemented knowdge, knowledge management initiative, web self-service goal, collaborative knowledge creation, enterprisewide, customer service deployment
    
Oracle
Published By: IBM     Published Date: Feb 27, 2014
According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is not just about cutting costs and driving efficiency—cloud fuels growth.
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cloud, ibm, applied insights, oxford economics
    
IBM
Published By: DataSynapse     Published Date: Feb 26, 2007
Today's business drives application use, but it is how these applications are deployed and managed that can deliver differentiation value to the business. Whether your challenge is one of scale, optimization, heterogeneity or complexity – learn how flexibility can be built in at the application layer.  Download this analyst bulletin today!
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application integration, desktop management, analytical applications, enterprise applications, application performance management, datasynapse, data synapse, application layer
    
DataSynapse
Published By: PTC     Published Date: Aug 21, 2009
An ECM solution can give you lasting differentiation from your competitors by improving the quality and availability of your publications. Download this white paper to learn why you can't afford to overlook an ECM solution for your technical publications process.
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content management, competitive edge, content delivery, cms, ecm, enterprise content, ptc
    
PTC
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