business intelligence

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Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Highlights for Children, Inc. was founded in 1946 with the belief “that children are the world’s most important people.” Since its inception, the organization has been dedicated to helping children “become their best selves and become confident, caring, curious, and creative individuals.” Today, the Highlights for Children, Inc., family of companies includes educational publishers who publish textbooks and offer educational seminars for teachers, as well as a consumer division that publishes books, digital products, and four magazines for children ages 0-12. The flagship magazine is Highlights for Children, well known for its Fun with a Purpose.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Seattle Cancer Care Alliance (SCCA) serves as the clinical arm for research and treatment studies for Fred Hutchinson Cancer Research Center, University of Washington Medicine, and Seattle Children’s. The organization’s outsourced IT service desk operated adequately, but a desire for financial savings, enriched customer relationships, and improved HIPAA compliance drove SCCA to seek out another solution.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Cherwell Service Management™ software empowers IT organizations to easily manage their infrastructure at a fraction of the cost and complexity associated with traditional, legacy IT service management software. Designed with a metadata-driven approach, the Cherwell Service Management platform can easily be configured to meet process and integration requirements without writing or touching a single line of code. Furthermore, configurations will never break during version upgrades.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
ITSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. In its 2015 Magic Quadrant for IT Service Support Management Tools, Gartner compares 10 vendors on the vision and execution.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: CDW - APC     Published Date: Apr 07, 2016
Prefabricated modular data centers offer many advantages over traditionally built data centers, including flexibility, improved predictability, and faster speed of deployment. Cost , however, is sometimes stated as a barrier to deploying these designs. In this paper, we focus on quantifying the capital cost differences of a prefabricated vs. traditional 440 kW data center, both built with the same power and cooling architecture, in order to highlight the key cost drivers, and to demonstrate that prefabrication does not come at a capex premium . The analysis was completed and validated with Romonet’s Cloud-based Analytics Platform, a vendor-neutral industry resource.
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analysis, development management, data management, business intelligence, best practices, business technology
    
CDW - APC
Published By: CDW-HPE Servers     Published Date: Apr 07, 2016
The world is increasingly digital, with interactions and experiences delivered to a variety of users across a range of locations and devices. The modern workplace should follow users wherever they roam, deliver a superior experience, and drive productivity. Hewlett Packard Enterprise helps companies deliver rich digital and mobile experiences to users, including employees, customers, and guests, by extending their capabilities in app development, mobile connectivity, and collaboration.
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productivity, best practices, business intelligence, business management, it management, enterprise applications, data management, business technology
    
CDW-HPE Servers
Published By: CDW-HPE Servers     Published Date: Apr 07, 2016
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
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security, business metrics, best practices, business intelligence, enterprise applications, it management, knowledge management, data management
    
CDW-HPE Servers
Published By: CDW - EMC     Published Date: Apr 07, 2016
The EMC VNX family delivers industry-leading innovation and enterprise capabilities for file and block storage in a scalable, easy-to-use unified storage solution. VNX storage combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet your economical, and performance needs. With the VNX you can consolidate multiple workloads and still enjoy the best economics for yoru virtual and physical applications without compromise. The VNX allows you to enjoy the performance of flash at the cost-effectiveness of disk for all your mixed workloads. With industry leading application integration, you can start small and scale to multi-petabyte environments, you can utilize automated storage tiering, encryption, local and remote protection all while knowing that VNX is trusted by tens of thousands of customers.
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storage management, performance management, best practices, application integration, software protection, business intelligence, it management, enterprise applications
    
CDW - EMC
Published By: CDW     Published Date: Apr 04, 2016
The EMC VNX family delivers industry-leading innovation and enterprise capabilities for file and block storage in a scalable, easy-to-use unified storage solution. VNX storage combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet your economical, and performance needs. With the VNX you can consolidate multiple workloads and still enjoy the best economics for yoru virtual and physical applications without compromise. The VNX allows you to enjoy the performance of flash at the cost-effectiveness of disk for all your mixed workloads. With industry leading application integration, you can start small and scale to multi-petabyte environments, you can utilize automated storage tiering, encryption, local and remote protection all while knowing that VNX is trusted by tens of thousands of customers.
Tags : 
storage management, performance management, best practices, application integration, software protection, business intelligence, data management
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
Prefabricated modular data centers offer many advantages over traditionally built data centers, including flexibility, improved predictability, and faster speed of deployment. Cost , however, is sometimes stated as a barrier to deploying these designs. In this paper, we focus on quantifying the capital cost differences of a prefabricated vs. traditional 440 kW data center, both built with the same power and cooling architecture, in order to highlight the key cost drivers, and to demonstrate that prefabrication does not come at a capex premium . The analysis was completed and validated with Romonet’s Cloud-based Analytics Platform, a vendor-neutral industry resource.
Tags : 
analysis, development management, data management, business intelligence, best practices, data center
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
The world is increasingly digital, with interactions and experiences delivered to a variety of users across a range of locations and devices. The modern workplace should follow users wherever they roam, deliver a superior experience, and drive productivity. Hewlett Packard Enterprise helps companies deliver rich digital and mobile experiences to users, including employees, customers, and guests, by extending their capabilities in app development, mobile connectivity, and collaboration.
Tags : 
productivity, best practices, business intelligence, business management
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
Tags : 
security, business metrics, best practices, business intelligence, enterprise applications
    
CDW
Published By: IBM     Published Date: Apr 04, 2016
Just as business intelligence helps enterprises make decisions that maximize opportunities and minimize business risks, security intelligence enables them to better detect threats, identify security risks and areas of noncompliance, and set priorities for remediation. One of the most compelling arguments for security intelligence is operational efficiency, or better use of people, time and infrastructure. This white paper discusses how security intelligence is an essential ingredient to comprehensive and cost-effective information security.
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ibm, security intelligence services, ibm security intelligence solution, cloud siem, security intelligence event management, security, knowledge management, enterprise applications
    
IBM
Published By: IBM     Published Date: Apr 01, 2016
Traditional business intelligence (BI) looks backward at what has happened. In today’s marketplace, enterprises need to look ahead. In this eGuide from TDWI, you'll discover how advances in predictive analytics are enabling organizations to use insights about the past and present to make accurate predictions about the future.
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ibm, business intelligence, ibm connect, predictive analytics, enterprise applications, business technology
    
IBM
Published By: SAS     Published Date: Mar 31, 2016
In every industry today, businesses feel a fierce urgency to become customer-centric. They want to know what they can do to preserve and expand existing customer relationships and attract the best new customers.
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best practices, customer relations, business intelligence, analytics, big data, data management, customer data management, marketing
    
SAS
Published By: SAS     Published Date: Mar 31, 2016
Analytics is more important to success than ever before, and it’s a business practice that has momentum. Fifty-eight percent of the respondents in a recent survey published in the MIT Sloan Management Review stated that the use of analytics gave their companies a competitive advantage, up from 37 percent the prior year. Enterprise-scale companies report dramatic successes with analytics.
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analysis, development management, data management, business intelligence, best practices, analytics
    
SAS
Published By: Aternity     Published Date: Mar 15, 2016
IT and Line of Business (LOB) management need precise, comprehensive metrics describing real end user experience, before and after going “virtual”, in order to support strategic desktop virtualization and consolidation decisions.
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application virtualization, monitoring, strategic applications, best practices, network provisioning, network infrastructure, end user experience, business intelligence
    
Aternity
Published By: Cisco     Published Date: Mar 01, 2016
View this webcast series to learn the value of the Internet of Things (IoT).
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internet of things, iot, automation, cisco, manufacturing management, business intelligence, manufacturing operations, business integration
    
Cisco
Published By: Oracle     Published Date: Feb 10, 2016
There is little question that cloud is well established as a way to deliver business applications. Based on IDC research, over 70% of manufacturing companies are using hosted applications somewhere within their supply chain, with another 25% considering it. The most popular supply chain management (SCM) application areas are transportation related (transportation management, global trade management), where the "network effect" (i.e., carrier pooling, regulatory impact) can leverage both shared knowledge and existing connectivity along with sales and operations planning, demand signal management, and business intelligence/analytics. The concern that cloud is "risky" is increasingly taking a back seat to the perceived benefits of the technology. Indeed, those benefits, both achieved and anticipated, are significant, including cost, speed of implementation, and the ability to "consume" new capabilities and functionality easily and transparently.
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oracle, supply chain cloud, supply chain best practices, idc research, it management, wireless, knowledge management, data management
    
Oracle
Published By: MuleSoft     Published Date: Jan 25, 2016
APIs are a strategic business necessity, but with the rising cost of API security breaches, it's important to develop a security strategy alongside an API strategy. This whitepaper will lay out the top security concerns around APIs, how the IT industry is addressing them, and how Anypoint Platform, MuleSoft's enterprise application integration platform, can keep your APIs safe and secure.
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security, business metrics, best practices, business intelligence, enterprise applications, data security
    
MuleSoft
Published By: IBM     Published Date: Dec 29, 2015
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
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ibm, customer engagement, mobile, social, smarter process, it management, wireless
    
IBM
Published By: Looker     Published Date: Dec 03, 2015
Everywhere you look, companies are using external-facing analytics to maximize the value derived from their data assets, by moving customers up the value chain, increasing stickiness, and offering a more competitive product on the marketplace. Listen to learn about embedding BI software, including; • Top uses cases for embedding business intelligence software • Case studies from different companies currently embedding BI • Build vs buy considerations • Evaluating ROI
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Looker
Published By: Looker     Published Date: Dec 03, 2015
The focus of modern business intelligence has been self-service; pushing data into the hands of end users more quickly with more accessible user interfaces so they can get answers fast and on their own. This has helped alleviate a major BI pain point: centralized, IT-dominated solutions have been too slow and too brittle to serve the business. What has been masked is a lack of innovation in data modeling. Data modeling is a huge, valuable component of BI that has been largely neglected. In this webinar, we discuss Looker’s novel approach to data modeling and how it powers a data exploration environment with unprecedented depth and agility. Topics covered include: • A new architecture beyond direct connect • Language-based, git-integrated data modeling • Abstractions that make SQL more powerful and more efficient
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Looker
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