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Published By: Dell     Published Date: Aug 21, 2015
Read this interactive eGuide to learn more about Dell Ultrasharp monitors and how they enhance use of Adobe programs.
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dell monitors, monitors, hardware, adobe, adobe creative cloud, dell precision workstations, it management, electronics
    
Dell
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco
Published By: CA Technologies     Published Date: Aug 01, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
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service desks, service management platforms, service desk solutions, failing service desks, saas, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : 
cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, it management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : 
cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : 
cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : 
cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 09, 2015
This white paper focuses on new ways to help and protect the Business and shows new trends which have changed the demands on IT organizations and the business. The world of IT has changed dramatically over the past 1-2 years, as cloud and mobility have changed the demands on IT organizations and the business. As a result, IT must evolve how it interacts with the business to help the business grow and succeed.
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identity-based security, business protection, identity, security solutions, new trends to secure business
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 09, 2015
This white paper focuses on how the new trends impacting business today (cloud adoption, increased mobility, rise of social media and the increased amount of online data sharing) make the need for strong authentication more important than ever.
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authentication, security, risk-based authentication
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 09, 2015
This paper provides information on how CA Unified Infrastructure Management (CA UIM) delivers the essential capabilities needed to help you proactively monitor and manage alarms, performance and SLAs across even the most dynamic and complex environments.
Tags : 
ca uim, it monitoring, client mobility, cloud services, ca unified infrastructure management, it infrastructure and services, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Jul 16, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management
    
CA Technologies
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