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Published By: FORTRUST     Published Date: Aug 12, 2015
Data Center Infrastructure Management (DCIM) has become more vital than ever to data center operations as efficiency and technology advancement cycles move at an increasingly rapid pace. The insight provided by these essential systems has historically only been accessible to the data center operations team, not the end user or for that matter – the colocated customer. Now that the technology sector as a whole is becoming increasingly user friendly, transparent and hands on, it makes sense for colocation data centers to offer a higher level of insight and transparency into their clients’ individual environments.
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FORTRUST
Published By: FORTRUST     Published Date: Aug 14, 2015
As one of the fastest growing industries, both economically and in their energy consumption, data centers have a tremendous opportunity and unique responsibility to take greater control of their use of resources inside their facilities. A few data centers, like FORTRUST, have been and continue to focus on minimizing their environmental impact by maximizing their efficient use of power and going green wherever possible. FORTRUST’s customers have peace of mind knowing that their data center is constantly looking for new, greener, more effective technologies to keep our business moving forward
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FORTRUST
Published By: RagingWire Data Centers     Published Date: Sep 08, 2015
Most colocation providers follow any one of the two delivery models for providing infrastructure to wholesale customers: Shared or Dedicated. This paper describes the shared, dedicated and distributed power delivery models for wholesale data center colocation. The authors also compare and identify benefits and pitfalls of the three power delivery models and offer practical advice to businesses looking for wholesale colocation.
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RagingWire Data Centers
Published By: Entrust Datacard     Published Date: Nov 15, 2017
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Entrust Datacard
Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
This IDC white paper reviews important market trends that have driven a dramatic increase of real world hyperconverged infrastructure deployments. This paper also provides results of in depth interviews and a global IDC survey of SimpliVity customers, many of whom have experienced considerable operational efficiency gains resulting from the use of SimpliVity hyperconverged infrastructure.
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data efficiency, wan optimization, data protection, global scale-out, unified global management, caching and tiering
    
Hewlett Packard Enterprise
Published By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
When your solution needs deep packet inspection (DPI) application awareness as a key enabling feature, highly reliable and accurate identification of network traffic and applications - in real time - is an expected requirement. Whether it’s for software defined networks to enable policy control and critical traffic steering or to protect corporate networks, IoT devices, and cloud platforms from malicious attacks, it’s crucial to choose the right DPI solution.
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signatures, cybersecurity, dpi, frameworks, automated, application, customers, benefits
    
Rohde & Schwarz Cybersecurity
Published By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
According to many market research analysts, the global wireless access point (WAP) market is anticipated to continue its upward trajectory and to grow at an impressive compound annual growth rate (CAGR) of approximately 8% through 2020. Many enterprises are utilizing cloudcomputing technology for cost-cutting purposes, eliminating investments required for storage hardware and other physical infrastructures. With significant growth expected in Internet usage, particularly bandwidth consuming video traffic, WAP vendors need to enable their customers to monitor and improve device performance, improve end user experience, and enhance security. These customers include general enterprises that offer Internet access to patrons like airports, hotels, retail / shopping centers and so on. These external Internet access providers can differentiate themselves by offering optimum service through advanced network analytics, traffic shaping, application control, security capabilities and more.
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utilization, challenges, dpi, benefits, airport, public, wifi, qoe
    
Rohde & Schwarz Cybersecurity
Published By: Oracle Dyn     Published Date: Dec 06, 2017
Creating a highly scalable, reliable, and efficient DNS infrastructure takes time, money, and expertise. You can accelerate your success and contain costs with a cloud-based service. Cloud-based DNS also exposes myriad opportunities to leverage the DNS infrastructure for global load balancing and traffic steering across hybrid environments.
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dns, performance, reliability, network, global, anycast, customer, satisfaction
    
Oracle Dyn
Published By: Oracle Dyn     Published Date: Dec 06, 2017
DDoS attacks can impair your website, tarnish your brand, and impact your bottom line. Conventional security products like firewalls and intrusion prevention systems and newer cloud-based scrubbing services can’t protect your DNS infrastructure against today’s increasingly sophisticated attacks. The best way to defend against DDoS attacks is to trust the operation of your DNS infrastructure to a managed service provider that lives and breathes DNS. Best-of-breed managed DNS providers operate global anycast networks that mitigate DDoS threats to keep your online business up and running.
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dns, provider, global, anycast, network, customer, pop, business
    
Oracle Dyn
Published By: CA Technologies EMEA     Published Date: Oct 20, 2017
In der digitalen Wirtschaft sind Anwendungsprogrammierschnittstellen (APIs) unerlässlich, um Ideen schnell umzusetzen und neue Geschäftschancen zu nutzen. Sie sind die Bausteine der digitalen Transformation und ermöglichen es Unternehmen, eine herausragende Customer Experience bereitzustellen, neue Umsatzquellen zu erschließen und Mitarbeiter, Partner, Anwendungen und Geräte jederzeit und überall mit Daten zu verbinden.
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api, application programming interface, psd2, open banking, json, github, secure gateway, microservices
    
CA Technologies EMEA
Published By: Lookout     Published Date: Dec 07, 2017
How to think about the risk to data from the mobile ecosystem Mobile devices, even those that are corporate owned, are personal. Your CEO uses the same smartphone to send confidential emails, snap family photos, inspect customer records, get directions to meetings, and scrutinize financial reports. Every employee in your organization does the same thing. Your organization's critical data is constantly being accessed by mobile devices, and once it leaves the network you have no visibility into where it goes, and little or no ability to enforce your security policy to protect it. Your organization’s sensitive data has made the mobile ecosystem the new frontier for a wide spectrum of risk that every CISO must now understand. Take a deep dive into all twelve elements of the Mobile Risk Matrix in the interactive table below.
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Lookout
Published By: Fiserv     Published Date: Nov 09, 2017
Financial institutions seeking to attract new customers and revenue channels are expanding into digital services, real-time payments and global transactions. However, with every new service, criminals are developing innovative ways to infiltrate financial systems, and older technologies that mitigate fraud no longer work as effectively. So how can financial institutions respond to this growing threat? Fortunately, more advanced technologies hold great potential for real-time financial crime mitigation. Learn about five current and emerging technologies that could impact money laundering and fraud mitigation, including artificial intelligence/machine learning, blockchain, biometrics, predictive analytics (hybrid model) and APIs. Read the latest Fiserv white paper: Five Tech Trends That Can Transform How Financial Institutions Detect and Prevent Financial Crime.
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kyc, know your customer, beneficial ownership, financial crime, financial crimes, compliance, enhanced due diligence, suspicious activity report
    
Fiserv
Published By: Fiserv     Published Date: Jan 16, 2018
For the past decade, financial institutions have created sophisticated digital platforms for consumers to access, save, share and interact with their financial accounts. As sophisticated as these digital platforms have become, cyber criminals continue to pose an ever-present risk for everyone – from individual consumers to large corporations In his recent article, 2018 Outlook: Customer Experience and Security Strike a Balance, Andrew Davies, vice president of global market strategy for Fiserv’s Financial Crime Risk Management division, explains how and why security will become a key differentiator for financial institutions as they respond to a changing landscape, which includes: •Global payment initiatives •Open Banking standards •Artificial intelligence and machine learning •Consumer demand for real-time fraud prevention and detection
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2018 trends, aml trends, money laundering trends
    
Fiserv
Published By: DocuSign UK     Published Date: Nov 16, 2017
In this ebook, you’ll find four best practices that reflect recent thinking about CX.
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customer, experience, employee, engagement, satisfaction, consistency, marketing, insights
    
DocuSign UK
Published By: DocuSign UK     Published Date: Nov 16, 2017
In this eBook we will explore five key areas where DX can help you save money, increase productivity, and ultimately be more profitable.
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global, customer, docusign, digital, signatures, optimization
    
DocuSign UK
Published By: DocuSign UK     Published Date: Nov 16, 2017
This best practices paper outlines eight important ways that sales teams can make meaningful progress in their digital transformations.
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sales, professionals, marketing, customer, digital, docusign, esignature
    
DocuSign UK
Published By: Sprinklr     Published Date: Nov 22, 2016
Customer service today is broken, and the data shows it. Tried-and-true customer service models are losing your organization customers and prospects. So what is the solution? It’s called social customer service.
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social customer service, social media customer service, social media, social, customer service, customer care, customer reviews
    
Sprinklr
Published By: Sprinklr     Published Date: Jan 05, 2018
In The Customer-First Future of Customer Care Whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change.
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customer care, customer-first, whitepaper, study, customer service, executives, driving change
    
Sprinklr
Published By: Sprinklr     Published Date: Jan 05, 2018
Here are five valuable insights into how top organizations like IBM, Microsoft, Nasdaq, and LVMH build marketing strategies of the future.
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marketing strategy, content marketing, marketing performance, digital marketing, customer experience, customer journey
    
Sprinklr
Published By: Sprinklr     Published Date: Jan 05, 2018
Microsoft General Manager and CMO Grad Conn shares his thoughts on how brands must provide an experience that customers actually enjoy, as opposed to just hoping they elicit a certain response.
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marketing, content marketing, user generated content, ugc, marketing strategy, social media strategy, social strategy, ugc strategy
    
Sprinklr
Published By: Datastax     Published Date: Jan 17, 2018
In today’s fast-paced business climate, companies are seeing dramatic shifts in their market. Customer expectations are changing faster than ever due to digital disruption in areas like commerce, banking, transportation, healthcare, utilities, and media consumption. Technology is being used to disrupt traditionally “safe” industry norms. Data is being generated at levels never seen before, but companies are having a tough time understanding how to find the gold within the gravel.
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Datastax
Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
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business content, volume, cloud-based, enterprise content management, ecm
    
Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
More so than ever before, agility matters. A shifting competitive landscape along with heightened customer demands, technological transformations, digital disruptions and a host of other trends, combine to create distinct challenges for business operations executives. Achieving and maintaining a competitive edge in this climate requires an advanced framework for pivoting whenever needed—with minimal cost, maximum efficiency and optimal outcomes. The question for every enterprise in the current environment: Do we have the required agility to drive decision-making capabilities that will continuously sharpen our competitive edge?
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operational agility, technological transformations, digital disruptions, decision management
    
Group M_IBM Q1'18
Published By: OracleSMB     Published Date: Jan 04, 2018
Sales drive growing companies, but net-new sales alone do not lead to profitability. New customers are expensive. To profitably grow, companies must focus on customer retention. And the key to customer retention is for all departments to be invested in the customer experience. The sales group needs to be able to provide service, and the service team needs to be able to sell. Customers demand it, and technology can deliver it.
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OracleSMB
Published By: OracleSMB     Published Date: Jan 04, 2018
Customer loyalty matters. Loyal customers spend more, advocate more, and are the first to try new products or services. But how do you build a loyal customer base that drives profitable sales? The answer is a loyalty program that provides the data needed to support individualized experiences and show appreciation. And this is where technology can help. Move beyond paper punch cards and emails with personalized greetings. Quickly create an effective loyalty program that keeps your customers coming back for more.
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OracleSMB
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