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Published By: Mitel     Published Date: Apr 25, 2018
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
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cloud, communications, organizations, landscape
    
Mitel
Published By: Carbonite     Published Date: Jan 04, 2018
Malware that encrypts a victim’s data until the extortionist’s demands are met is one of the most common forms of cybercrime. And the prevalence of ransomware attacks continues to increase. Cybercriminals are now using more than 50 different forms of ransomware to target and extort money from unsuspecting individuals and businesses. Ransomware attacks are pervasive. More than 4,000 ransomware attacks happen every day, and the volume of attacks is increasing at a rate of 300 percent annually. According to an IDT911 study, 84 percent of small and midsize businesses will not meet or report ransomware demands. No one is safe from ransomware, as it attacks enterprises and SMBs, government agencies, and individuals indiscriminately. While ransomware demands more than doubled in 2016 to $679 from $294 in 2015, the cost of remediating the damage and lost productivity is many multiples higher.
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Carbonite
Published By: Centrify Corporation     Published Date: May 22, 2018
A significant paradigm shift occurred in the last few years. Much like other technological shifts of the last decade — when cloud computing changed the way we do business, agile changed the way we develop software and Amazon changed the way we shop — Zero Trust presents us with a new paradigm in how we secure our organizations, our data and our employees. While difficult to identify the precise tipping point, one thing is certain: what were once extraordinarily high-profile, damaging breaches are no longer extraordinary. In just the last 18 months, Yahoo, Accenture, HBO, Verizon, Uber, Equifax, Deloitte, the U.S. SEC, the RNC, the DNC, the OPM, HP, Oracle and a profusion of attacks aimed at the SMB market have all proven that every organization — public or private — is susceptible. The epiphany behind the paradigm shift is clear: Widely-accepted security approaches based on bolstering a trusted network do not work. And they never will. Especially when businesses are dealing with skill
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Centrify Corporation
Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Datastax     Published Date: May 14, 2018
The data management practices of old will no longer work. If you’re still trying to use a centralized approach, you are probably finding it difficult to keep up with the real-time demands of the Right-Now Economy. This special Gartner report describes the main drivers for modernizing data management — operational efficiency and analytics — and explains why balancing connecting data with collecting data will be a fundamental requirement for modern data management moving forward.
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Datastax
Published By: IBM     Published Date: May 22, 2018
A great candidate experience is now a fundamental requirement, as research in this white paper reveals.
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human resources, talent management
    
IBM
Published By: Optymyze     Published Date: Feb 05, 2018
To help leaders get a better perspective on territory management, we designed this paper as a guided tour that provides insight into: • The fundamentals: a framework for territory management; • Benefits for your sales performance; • Top challenges and solutions; • Best practices in sales operations and much more. Download this eguide and turn territory management into your competitive advantage!
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sales performance management, sales territory management, territory management, sales operations, sales objectives
    
Optymyze
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
In un contesto dove le imprese cercano di replicare le modalità agili di sviluppo delle Internet company e di innovare in mercati altamente concorrenziali, lo sviluppo di applicazioni è diventato sempre più complesso. La grande mole di codice sorgente monolitico tradizionalmente alla base delle applicazioni aziendali rendono difficile avviare rapidamente nuovi servizi. Lo sviluppo distribuito e settorializzato e la distribuzione geografica dei team di sviluppo e di operations portano a problemi di allineamento aziendale. A tutto ciò si sommano le aspettative crescenti degli utenti, che rendono necessari un dimensionamento efficace e un monitoraggio costante delle distribuzioni per assicurare ai clienti prestazioni elevate e un’esperienza uniforme. E naturalmente, il tutto deve essere realizzato assicurando una disponibilità continua dei servizi.
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microservizi, l'evoluzione, dello, sviluppo, applicazioni
    
AstuteIT_ABM_EMEA
Published By: Workday     Published Date: Jan 16, 2018
The shift from a product- to a service-driven economy—mixed with an uncertain economic climate—has given finance teams the opportunity to become strategic business partners capable of shaping and guiding organisational decision-making. This partnership is only possible by creating a deeper understanding of the contextual factors that influence revenue and profit and loss, and making this analytical data available to the right stakeholders when they need it. That requires a fundamental change in the way finance teams think about technology.
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financial, profit, loss, reporting, business, revenue, optimization, workday
    
Workday
Published By: Workday     Published Date: Feb 27, 2018
The hype around cloud computing has been tremendous. It’s also proven to be justified. In fact, most organisations are already operating with some element of a cloud service as part of their IT infrastructure. While onpremise software becomes obsolete and hybrid solutions fall short, cloud applications enable new ways of delivering innovative solutions. These solutions are practical, and they are easy to use and manage. The cloud now provides the fundamental infrastructure on which innovative organisations can run their businesses.
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cloud, infrastructure, applications, strategy, workday
    
Workday
Published By: Workday     Published Date: Feb 27, 2018
HCM suites and their individual applications also provide reporting and data as needed by local and international regulations, and often include analytics and dashboard capabilities. Transactional employee and manager self-service have become embedded roles within these solutions, and the ability to support mobile access has also become a fundamental part of these offerings. With increasing frequency, we see the inclusion of tools and applications embedded within HCM technologies to infuse traditional processes with collaboration, and capitalize on approaches that leverage social channels in the workplace to enhance overall user engagement and productivity.
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cloud, hcm, suites, midmarket, enterprises, analytics, employee
    
Workday
Published By: Workday UK     Published Date: Mar 08, 2018
The world is quickly changing, but a number of forces – the evolving nature of work, the threat of disruptive innovation from competitors that don’t exist yet, and the need to fundamentally rethink the structure and makeup of organisations – are putting the CHRO in a unique position to support the CEO growth objective. We’ve thoroughly reviewed the available research, and have picked out the findings that best answer these pressing questions for CHROs: • How can you support your company’s growth initiatives and develop an agile talent strategy that ensures you have the right people in place at the right time? • How do you develop a culture that attracts, engages, and retains the best workforce? • How can you tackle sticky issues like diversity and get your CEO and board “on board”?
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Workday UK
Published By: CA Technologies EMEA     Published Date: May 23, 2018
L'avvento delle API (interfacce di programmazione delle applicazioni) rappresenta al contempo un'opportunità di business e una sfida tecnologica. Per i leader di business, le API sono un'occasione per generare nuovi flussi di ricavi e massimizzare il valore offerto ai clienti. Ricade però sugli architetti aziendali la responsabilità di creare API che consentano di riutilizzare i sistemi backend in nuove applicazioni web e mobile.È fondamentale che tutti gli stakeholder comprendano la stretta correlazione tra gli obiettivi aziendali e le sfide tecniche di un programma API. Spetta ai manager del programma la responsabilità di comunicare con chiarezza gli obiettivi di business primari delle API proposte agli architetti che poi realizzeranno materialmente l'interfaccia. Gli architetti devono invece focalizzarsi su tali obiettivi durante le fasi di implementazione dell'infrastruttura API e di progettazione dell'interfaccia stessa. Tutte le decisioni tecniche devono contribuire alla creazion
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Nell'economia digitale, le API (Application Programming Interfaces) sono essenziali per concretizzare rapidamente le idee e approfittare delle nuove opportunità di business. Rappresentano la chiave per la digital transformation, consentendo alle aziende di offrire una customer experience eccezionale, creare nuovi flussi di ricavi e permettere a dipendenti, partner, app e device di accedere ai dati ovunque e in qualsiasi momento.Le API non sono necessariamente una nuova tecnologia, ma nel mondo digitale di oggi hanno assunto una particolare rilevanza in ogni aspetto del business. Questo ha accresciuto l'esigenza di implementare una soluzione di API Management realmente efficace. Ma quali sono le caratteristiche di una soluzione efficace?
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Today’s most damaging security threats are not originating from malicious outsiders or malware but from trusted insiders - both malicious insiders and negligent insiders. This survey is designed to uncover the latest trends and challenges regarding insider threats as well as solutions to prevent or mitigate insider attacks. Our 400,000 member online community, Cybersecurity Insiders, in partnership with the Information Security Community on LinkedIn, asked Crowd Research Partners to conduct an in-depth study of cybersecurity professionals to gather fresh insights, reveal the latest trends, and provide actionable guidance on addressing insider threat.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
La protección del acceso con privilegios y la prevención de infracciones siguen constituyendo preocupaciones urgentes en empresas de todos los tamaños. Los atacantes recurren a una gama mayor de métodos más sofisticados para infiltrarse en sistemas vulnerables y, a pesar de que las noticias sobre infracciones externas ocupan con frecuencia los titulares, las organizaciones también deben ser capaces de defenderse contra las amenazas internas. De hecho, dado que en la actualidad se recurre de forma generalizada a la externalización y la asociación para acometer labores clave, un mayor número de usuarios tiene, hoy en día, acceso con privilegios a sistemas empresariales de fundamental importancia. Además, resulta primordial que los administradores actuales de los sistemas comprendan cómo se están utilizando estos últimos, quién los usa y en qué condiciones. Desafortunadamente, las soluciones estándar de seguridad no pueden proteger el acceso interno o con privilegios de manera eficaz y ad
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 24, 2018
En la economía digital, las interfaces de programación de aplicaciones (API) son esenciales para ejecutar ideas con rapidez y aprovechar nuevas oportunidades de negocio. Constituyen los pilares fundamentales de la transformación digital, ya que permiten a las organizaciones ofrecer experiencias de cliente excepcionales, crear flujos de ingresos nuevos y conectar a los empleados, los partners, las aplicaciones y los dispositivos con los datos en cualquier momento y lugar.Las API no son necesariamente una tecnología nueva, pero en el mundo digital actual, han adquirido mayor relevancia y se han vuelto importantes para todas las facetas de la empresa. A su vez, esto ha aumentado la demanda de una gestión de API eficaz. Ahora bien, ¿cómo es una solución eficaz?
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CA Technologies EMEA
Published By: Absorb     Published Date: May 10, 2018
In a business environment where being able to build and maintain a solid brand reputation and lasting relationships with your customers is essential for ongoing success, effective compliance training for team members is critical. Assembling quality course content, either through purchasing off-the-shelf compliance courseware or developing training material in-house or in partnership with an external developer, and delivering that material in a consistent manner, can help protect your organization and minimize the damage from compliance transgressions.
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elearning, training, business, brand, reputation, relationship, building
    
Absorb
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Como resultado, debe encontrar la forma de cuantificar las métricas que de verdad importan, es decir, el compromiso, la lealtad y la satisfacción. Asimismo, es fundamental que iguale el nivel de agilidad con el de calidad, lo que convierte el rendimiento de las aplicaciones en una prioridad para todos los departamentos: desde el comercial hasta el de marketing, pasando por el de TI. Por último, debe preparar a su empresa para el futuro mediante la rápida adopción de las últimas tecnologías e innovaciones, que satisfarán y superarán las expectativas de los clientes.
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CA Technologies EMEA
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Your customers are asking for it. Your developers are ready for it. Your operations team is demanding it. What’s behind this momentum? Software-as-a-Service (SaaS) is a fundamental shift away from traditional software licensing to a market-driven subscription model. Keystone engaged 20 ISVs who successfully transitioned to a SaaS model, and found: New customer segments open thanks to lower adoption and operating costs. With less complex infrastructure under SaaS, customer TCO drops. ISV products improve with value-added cloud services and SaaS data capabilities. Financial predictability improves with recurring revenue model. New pricing models aligns ISV value to customers’ business needs, driving increased revenue. Additional, significant operational benefits from switching to a SaaS model. Fill out the form at right to get the free report, The Shift to SaaS: A high-value opportunity for ISVs. The collection of product usage data increases the speed of product development by 33%. –
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Microsoft Azure
Published By: CrowdStrike     Published Date: May 10, 2018
Finding out your organization has been breached can be devastating news — knowing how to deal with an intruder that’s broken through your cyber defenses can be even more challenging. This white paper, “You’ve Been Breached — Now What? How to Respond to a Worst-Case Scenario,” offers practical steps IT and security professionals should take after a cyberattack occurs. You’ll receive guidance for both short-term and long-term strategies to help minimize damage, protect sensitive assets and preserve forensic evidence that can help during the investigation and remediation process. This paper also includes recommendations for strengthening your organization’s defenses against a future breach. They are based on decades of experience from CrowdStrike® incident responders who work on the front lines fighting cyberthreat actors every day. Download this White Paper to learn: • How to collect and preserve data after a breach so that critical forensic information can be retrieved • What sort of in
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CrowdStrike
Published By: Centrify Corporation     Published Date: Apr 13, 2018
As business models have become increasingly digital, high-profile, reputation-damaging security breaches are grabbing more news media headlines. Leading companies have ramped up their investments in cybersecurity, yet that spending is often not well aligned with actual threats. Studies have shown that server-focused solutions such as network anti-virus, malware detection and website firewalls attract the biggest investments, ignoring the fact that misuse of privileged credentials is by far the most common cause of breaches. The reasons for this disconnect are not well understood, in part because it sits at the intersection of the people and technology domains. This survey, conducted by WSJ Custom Studios with sponsorship from Centrify, seeks insights into senior-level thinking on this issue, including current cybersecurity priorities and the perceived degree of alignment between threats and solutions.
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Centrify Corporation
Published By: Centrify Corporation     Published Date: May 03, 2018
"Watch the On-Demand webinar to hear Centrify's Chief Product Officer, Bill Mann and Forrester Principal Analyst, Chase Cunningham in a lively discussion how Zero Trust concepts can be applied to Identity and Access Management. "
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Centrify Corporation
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