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Published By: LogMeIn     Published Date: Feb 27, 2018
24/7 Self-Service Support Center: Bold360 ai’s 24/7 context driven support center was implemented, allowing users to instantly discover relevant content from the smart knowledge database. Dynamic FAQs displayed trending topics in real-time to speed up customer resolution and discoverability. Real-Time Customer Analytics highlight unanswered questions, giving Premium Credit instant visibility of missing topics, questions driving ticket volume, and more.
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customer, support, faq, credit
    
LogMeIn
Published By: Bluewater Learning     Published Date: Apr 09, 2018
As great as Cornerstone OnDemand is, anyone could use a little help solving more of their learning and talent management challenges. With the right partner, you can achieve greater business results with Cornerstone almost immediately.
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bluewater, bluewater assurance, cornerstone ondemand support, cornerstone ondemand administration, cornerstone ondemand assurance, cornerstone ondemand reporting, cornerstone ondemand ux workflows, cornerstone ondemand content, cornerstone ondemand data, cornerstone ondemand technology, cornerstone ondemand process, cornerstone ondemand
    
Bluewater Learning
Published By: Workday     Published Date: Jan 16, 2018
The shift from a product- to a service-driven economy—mixed with an uncertain economic climate—has given finance teams the opportunity to become strategic business partners capable of shaping and guiding organisational decision-making. This partnership is only possible by creating a deeper understanding of the contextual factors that influence revenue and profit and loss, and making this analytical data available to the right stakeholders when they need it. That requires a fundamental change in the way finance teams think about technology.
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financial, profit, loss, reporting, business, revenue, optimization, workday
    
Workday
Published By: Workday     Published Date: Feb 27, 2018
CIOs today face a delicate, difficult balancing act between meeting business objectives and securing information. Markets are becoming more global, product life cycles are shrinking, and profit margins are declining. Organisations need their finance, human resource, and planning systems to be agile and able to change as quickly as the business. System complexity is increasing, though. Enterprises deploy more applications to more endpoints than ever before. Hackers have evolved from isolated sociopaths into highly organised groups relying on leading-edge technology. Finally, IT budgets are growing, albeit slowly: International Data Corp. (IDC) expects budgets to increase 3.4% in 2017. So many CIOs are struggling to find the resources needed to ward off attacks.
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business, enterprises, cloud, organisations, cybercrime
    
Workday
Published By: Workday     Published Date: Feb 27, 2018
HCM suites and their individual applications also provide reporting and data as needed by local and international regulations, and often include analytics and dashboard capabilities. Transactional employee and manager self-service have become embedded roles within these solutions, and the ability to support mobile access has also become a fundamental part of these offerings. With increasing frequency, we see the inclusion of tools and applications embedded within HCM technologies to infuse traditional processes with collaboration, and capitalize on approaches that leverage social channels in the workplace to enhance overall user engagement and productivity.
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cloud, hcm, suites, midmarket, enterprises, analytics, employee
    
Workday
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
The General Data Protection Regulation – or GDPR – is a European Union (EU) law that protects the rights of individuals with respect to their data. Adopted as an EU law in April 2016, organizations that hold data about any resident of the EU must be compliant by May 2018. With attention-grabbing fines of €20 million or 4% of global annual turnover, GDPR commands attention at the highest levels. And despite the “legalese” that compliance suggests brands utilize, the brands that balance legal compliance with a human approach will turn GDPR to their advantage. This white paper provides a series of actions you can take to make the most of GDPR to both enhance your customer relationships and mitigate risk.
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data driven marketing, gdpr, compliancy, data privacy, customer data, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning
    
Selligent Marketing Cloud
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
20% of customers will be responsible for 80% of profit – or so says The Pareto Principle, also known as the “rule of the vital few.” So, while marketers are trying hard to increase market share, they should be equally (or even more) concerned about nurturing the customer relationships they already have. That means finding ways to strengthen bonds with your best customers and figuring out how to turn good customers into better ones. Personalization, truly helpful support, data-driven contextual marketing, re-engagement strategies, gamification… There’s an almost overwhelming number of options out there, each touted as your golden key to an enduring bond with your users. In the pages that follow, you’ll learn about five strategies to drive engagement and retention with actionable tips from Selligent clients – top brands that are at the forefront of creating and sustaining customer loyalty.
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customer engagement, marketing strategy, customer retention, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
    
Selligent Marketing Cloud
Published By: IBM APAC     Published Date: Mar 19, 2018
To support ongoing expansion and transformation, the Froedtert & MCW health network needed to boost system performance and upgrade its electronic health record software. The organization migrated to IBM® FlashSystem® and IBM Power® E870, which helped them increase their storage density by 22x and reduced cut in read-time for EHR databases by 50%.
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IBM APAC
Published By: Workday UK     Published Date: Mar 08, 2018
It’s no small feat for CIOs to balance efforts to support agility, contain IT costs, and keep data safe and secure. Moving to the cloud delivers on those first two priorities, but what about security? Can the cloud really keep your information safe? In the CIO.com report “Demystifying Cloud Security,” you’ll learn why the cloud is your best bet for data security and discover additional benefits your business could experience by moving to the cloud. Read the report to learn more.
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Workday UK
Published By: Workday UK     Published Date: Mar 08, 2018
Most organizations today lack access to company-wide analytics and data. And it’s a problem. To make smart and timely business decisions, it’s important that your organization can get to the real data that matters, and do it fast. Read the CIO.com report to learn: •The importance of having a single source of truth across your entire business •How a cloud-based system provides data you can trust •Why you need actionable, real-time data to drive decision-making
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Workday UK
Published By: IBM APAC     Published Date: Mar 19, 2018
Manage Your Toughest Workloads To meet modern data workload challenges and boost your digital transformation, you need the optimal platform for cloud and cognitive workloads at an affordable cost. This platform helps you: • Deliver better performance and higher reliability in cloud environments • Cut operating costs by up to 50% • Get faster insights Read more and find out how Tencent gets a 3X performance improvement over its x86-based infrastructure.
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IBM APAC
Published By: IBM APAC     Published Date: Mar 19, 2018
MongoDB, one of the most popular NoSQL Open databases, helps you take advantage of exploding unstructured data with faster access to data and analytics while reducing your database cost. With the right infrastructure, you can benefit more. By running MongoDB on IBM Power systems, you can achieve: • ?Bring new apps to market faster and reduce the risk for mission-critical deployments • ?2.6x better performance for MongoDB at a much lesser cost than x86 Find out more about IBM Power Systems and MongoDB for today’s applications.
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IBM APAC
Published By: Workday Nordics     Published Date: Mar 06, 2018
A pioneer in the treatment of cancer and brain disorders, Elekta develops tools and systems for radiation therapy. The rapidly growing multinational company is an innovation leader in its field – but when it came to its HR systems, the company needed a new approach. Elekta required an HR solution that could unify its more than 3,600 employees in 28 countries and provide a single source of data and a single set of global processes to manage its people. That’s why Elekta turned to Workday.
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Workday Nordics
Published By: Docsend     Published Date: Apr 09, 2018
It’s no secret that content - from case studies to pitch decks - fuels the modern sales cycle. However, a vast majority of teams don't track prospect engagement with sales content, and if they do, it's unclear which metrics actually indicate success. This report, From Strategy to Execution: 6 Sales Content Benchmarks Every Business Needs, reveals 6 key benchmarks for how, when, and where prospects engage with sales content. In the report, you’ll find data-backed, actionable insights to help you: • Identify which sales content drives the sales cycle forward • Enable sellers to share the right content in their outreach • Build a more efficient, higher velocity sales pipeline
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Docsend
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Effective Competition Depends on Continuous Delivery of Quality Software In today’s application economy every company is a software company, no matter what industry it is in: • Shipping companies depend on logistics software to efficiently route packages, arrange drivers and automate warehouses. • Retail companies rely on software to manage inventory, engage with customers online and to give in-store associates the tools they need to answer customer questions on the spot. • Marketing firms lean on applications to gather consumer data and parse it, automate communication with prospects and effectively manage advertising campaigns. The examples are endless. The point is that in order to compete today, every business must be able to quickly build and tweak software to adjust to always evolving market demands. Ultimately, business success depends on faster development iterations while still maintaining the high quality of service expected by customers, stakeholders and end users.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Much has been written about Payment Services Directive 2 (PSD2) and its potential to herald a new era of open banking where banks no longer have a monopoly on payment services. Instead they will be forced to provide full access to customer accounts to third parties looking to provide financial services of their own, on top of banks’ existing data and infrastructure. All of this could prove to be true, just not on January 13th 2018, the deadline for national governments to transpose PSD2 into law. This is because there is still so much to be decided and clarified. The European Banking Authority’s longawaited regulatory technical standards (RTS) on strong customer authentication (SCA) were issued in March 2017 but missing some of the finer details, such as the methods to remotely access customer data and account information and the measures around the use of application programming interfaces (APIs) and screen-scraping.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
A New Security Model Worth Understanding—and Emulating Enterprise security traditionally relied on a fortress strategy that locked down user endpoints and created walls around the network. Today, this strategy cannot support or secure the use of mobile devices and SaaS capabilities, which exist outside the fortress. As a result, Chief Information Security Officers (CISOs) have been looking for new solutions that can secure these technologies today, and adapt as threats and business needs change. The credit card industry’s security model is one example that provides a new way to think about risk and contain it—that is, if you can see past the occasional bad rap it’s gotten from attacks and breaches.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Challenge Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure. Opportunity Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure. Benefits Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
CA Technologies recently released version 8.5.1 of its flagship United Infrastructure Management (UIM) platform. The company continues its efforts to make it a powerful contender in the highly competitive and crowded hybrid IT management market. The latest enhancements, and those coming soon in the next release, should help strengthen its position as an intelligent and predictive toolset that enables administrators to quickly – and in some cases proactively – react and remediate performance and capacity anomalies.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
CA Technologies recently released version 8.5.1 of its flagship United Infrastructure Management (UIM) platform. The company continues its efforts to make it a powerful contender in the highly competitive and crowded hybrid IT management market. The latest enhancements, and those coming soon in the next release, should help strengthen its position as an intelligent and predictive toolset that enables administrators to quickly – and in some cases proactively – react and remediate performance and capacity anomalies.
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CA Technologies EMEA
Published By: Great Bay Software     Published Date: Apr 12, 2018
"IoT adoption is expected to generate a 21% increase in corporate profits by 2022. This business value comes from the ability to automate processes and collect and analyze massive amounts of data—so organizations can make better informed decisions and deliver powerful customer experiences. But how are organizations really putting IoT to work for their business? And how can IoT risks be mitigated so these rewards can truly be achieved? This e-book explores the potential of IoT in the enterprise, which industries are leading the way and how to secure your connected things. It also provides: • 7 best practices for data privacy and security policies • 7 items to consider for device security • 6 key considerations for network connection security"
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Great Bay Software
Published By: Oracle     Published Date: Apr 16, 2018
A tecnologia dos bancos de dados está evoluindo rapidamente, particularmente em três áreas: tecnologia de memória interna, análise de big data e nuvem. Paralelamente, o papel do DBA continua a evoluir. Saiba mais sobre como algumas dessas mudanças refletem tendências que existem há bastante tempo e permanecem firmes.
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quais, principais, evolucoes, banco, dados
    
Oracle
Published By: Oracle     Published Date: Apr 16, 2018
La tecnología de base de datos está evolucionando rápidamente, en particular en tres áreas: tecnología de memoria, análisis de big data y cloud. Paralelamente, la función del DBA sigue evolucionando. Conoce más sobre cómo algunos de estos cambios reflejam las tendencias que llevan mucho tiempo y siguen sin disminuir.
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cuales, principales, evoluciones, base, datos
    
Oracle
Published By: Oracle     Published Date: Apr 16, 2018
A velocidade e o volume de entrada de dados estão gerando demandas esmagadoras sobre os data marts tradicionais, os data warehouses e os sistemas analíticos. Uma solução em nuvem de data warehouse tradicional pode ajudar os clientes a suprirem tais demandas? Muitos clientes estão comprovando o valor dos data warehouses na nuvem através dos ambientes de testes ou de inovação, dos data marts na área de negócios e backup de banco de dados.
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clientes, estao, migrando, data, warehouses, nuvem
    
Oracle
Published By: Oracle     Published Date: Apr 16, 2018
La velocidad y el volumen de los datos entrantes están dando lugar a una gran demanda en los centros de datos tradicionales, repositorios de datos empresariales y sistemas analíticos. ¿Puede una solución de almacén de datos tradicional en la nube ayudar a los clientes a satisfacer estas demandas? Muchos clientes están comprobando el valor de los repositorios de datos en la nube a través de entornos “de prueba”, repositorios de datos según el área de negocios y respaldos de base de datos.
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clientes, trasladan, sus, data, warehouses
    
Oracle
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