The outlook for online electronics sales is bright, with global sales set to surpass $300 billion in 2018, a 10.7% increase over 2017. The US and Europe are anticipating healthy growth as customers (particularly millennials) become more comfortable making larger purchases online: Best Buy’s 2017 Q4 revenue from online sales in the US was up 17.9% over the previous year. But the largest contributor to this surge will be China, where the enormous population is rapidly adapting to shopping online.

The global electronics industry is the cornerstone of the digital economy and the Internet of Things (IoT). Electronic devices act as conduits for users’ digital experiences, which are now seamlessly enabled and updated in the cloud. The industry’s digital device success has also introduced its latest challenge: going beyond the device. Leveraging data to drive insights is key to delivering greater value. Doing so requires electronics firms to flawlessly integrate hardware, software, services and data while learning from and adapting to users. Through Digital ReinventionTM, they can combine digital approaches and data by design to drive new capabilities, changing business from the ground up

2018 Benchmarking Report

Using mobile sites, apps, and emerging technologies to build loyalty.

See how you can get value out of social customer care as well by reading our report on best practices for Electronics brands

CA Technologies automation solutions help organizations increase business productivity by simplifying the management of complex workloads and empowering development teams with self-service tools that accelerate the development and delivery of new and enhanced applications. CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize from automation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of CA on their organizations. To better understand the benefits, costs, and risks associated with CA workload automation (WLA) solutions, Forrester interviewed an existing customer with years of experience using CA. The organization that Forrester interviewed manufactures consumer electronics that it sells through retailers around the globe. Download this whitepaper to find out more.

"Institute of Electrical and Electronics Engineers (IEEE) standard 1584 has been the de facto standard for calculating the arc energy levels at different points in a power system. However, NFPA 70E provides the option of using the Arc Flash Hazard PPE Category task tables for PPE selection. Which is right for you, and what do you need to know about each option? Find answers in our white paper, which describes how both types of analysis systems work and how to be sure you are using the tables correctly."

Smart technologies are a force multiplier for public safety agencies, allowing them to serve growing populations even as public spending remains constrained. The Internet of Everything (IoE) provides the connective tissue in this evolving operational environment — not only bringing together objects embedded with electronics, software and sensors, but making them work together in the service of better policing. The IoE makes it possible to collect data and share it via the cloud, uniting disparate jurisdictions, agencies and ranks of command in positive ways. These smart and connected technologies promote collaboration and transparency among public safety agencies, revolutionizing how police, fire, courts and corrections do some of the nation’s most important work.

The Internet of Things enables a level of communication, collaboration and interaction between devices, sensors, machines and people that has never before been possible. This connectivity is what is called an intelligent system, and it’s revolutionizing the way we think about edge products.

Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications. When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right? To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout. We note what companies are doing across the board, as well as what spec

For electronics companies, Blockchain technology can reduce frictions to improve the cost, time and risk associated with complex processes.

For centuries, new technologies have ushered in entirely new eras of progressive change in all facets of life, and have revolutionized countless industries. The invention of the steam engine brought about the industrial revolution and expanded trade and transportation. Quantum physics was the foundation of the electronics revolution that brought us transistors, TV, radio, and computers. And the Internet has brought about a stunning information and communication revolution, which is still sending shock waves across virtually every industry, and to the very core of our cultures and lifestyles.

Selecting a new manufacturing execution system (MES) can be difficult. With so many options in the marketplace, it can be overwhelming to sort out which one is the right fit for your business. In this report, we believe Gartner provides some clarity by naming a selection of vendors that specialize in creating MES solutions that support the unique capabilities of discrete industrial manufacturers and fit inside Gartner’s Magic Quadrant Perspective for MES. According to Gartner, recommended assessment criteria for technology and service selection are: • Relevant industry experience • Industry-specific functionality • Supplier collaboration • Financial viability • Evidence of innovation Download the report to learn more about why Epicor is named a notable vendor and why we believe you should consider Mattec MES for your manufacturing business.

Electronics manufacturers risk being left behind if they don’t stay current on the latest trends that promote greater efficiency and profitability, as well as consumer satisfaction. Get the details about a complete electronics solution that can help address these issues.

How do manufacturers get beyond the obstacles and barriers to increase cognitive manufacturing maturity? The obstacles encountered by our respondents are tied to organizational maturity. Overcoming them is fundamental to increase cognitive manufacturing success. In this report, we’ll first describe cognitive computing and how it gives rise to cognitive manufacturing. Then, we’ll review specific study findings and recommend actions for electronics executives.

For years, manufacturers have been trying to streamline processes and associated supply chains by building marketplaces, standardized exchanges, and monolithic systems. In many cases, these solutions missed the mark, resulting in fragmented and brittle processes without easy data sharing. Blockchain, the underlying technology behind Bitcoin and other cryptocurrencies, can potentially solve these problems. Sharing information via a trusted distributed network with embedded business logic offers many benefits for manufacturing, especially when combined with the IoT and AI communities. Watch this webinar: Blockchain & Manufacturing: A Smarter Way to Drive Efficiency in the Semiconductor and Electronics Supply Chains, with speaker Nelson Petracek, chief technology officer, TIBCO Software.

Read this whitepaper to learn how to better allocate office devices for increased cost-saving and productivity.

Today's IT executives are not only expected to create and maintain high-availability IT environments, but they are also expected to implement green initiatives to satisfy customers, analysts, and government agencies that are worried about the impact of modern, energy-thirsty data centers on the environment. Is such a dual mandate reasonable? Can companies be expected to maintain service levels and reduce their carbon footprints at the same time? The White Paper offers a description of the different types of services available to improved energy efficiency data center design and a prescription for successful implementation.

Energizing your enthusiastic customers (AKA "Brand Advocates") can bring you the ultimate prize: a powerful marketing force whose recommendations drive sales. Read social marketing success stories in Hospitality, Software, Fitness, Consume

In the social media era, Word of Mouth can make or break a hotel. Download the whitepaper to learn how to find and activate your most enthusiastic guests (AKA "Brand Advocates") to recommend your hotel, boosting ratings and bookings.

In the age of evolving shopper expectations and technology advancements, the global retail industry is in the midst of a profound shift in retail operations. To gain a deeper understanding of retailers’ focus, concerns and investment plans, Zebra conducted a global research study across a wide spectrum of retail segments, including: specialty stores, department stores, apparel merchants, supermarkets, electronics, home improvement and drugstore chains. The results of this study are shared in this 2017 Retail Vision Study.

There’s growing, industry-wide pressure to integrate more software and electronics into products. In fact, innovative products are now critical to the success of future-thinking companies — 52 percent of companies developing smart products fear they’ll lose market share unless they continue to make products smarter. There are, however, unique challenges that come with perfecting development processes and managing complexities. This e-book, by research firm Tech-Clarity, outlines steps to successfully transforming your products into smart, connected systems.

Canon uses zoovu to drive engagement and brand loyalty in a crowded marketplace

Advanced Use Cases

With nearly 200 stores throughout the US, Meijer has evolved to over more than just groceries, stocking a range of items including apparel, electronics, and more. Read this case study to learn how Kenshoo's platform helped Meijer grow.