experience platform

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Published By: SugarCRM     Published Date: May 27, 2014
Learn how Hilco created more consistent, extraordinary customer experiences across 25 business units by using Sugar as a centralized platform. With Sugar in place, the provider of asset appraisal and other financial services for global brands was able to streamline processes and increase sales 20%.
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financial services, hilco, customer experiences, global brands, sugar, streamline, enterprise applications
    
SugarCRM
Published By: Spredfast, Inc.     Published Date: Jun 24, 2014
We live in a digital world, surrounded by the most powerful innovations in human communication since the invention of the printing press. We document our daily lives on a global scale. With Twitter, Facebook, Instagram, and other social media sites, we are always plugged in, consuming and producing content every minute of every day. Understanding the power of social integration is half the battle; finding the right tools and strategies to help you do this easily and effectively is equally important. Knowing what to look for and what to get out of a social experience platform is extremely important in creating a successful campaign, product launch, or dynamic brand experience.
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spredfast, social media, sponsorship, content, social integration
    
Spredfast, Inc.
Published By: Cisco     Published Date: Jan 16, 2015
Today’s branch office requires the same level of rich application services as the company headquarters to ensure business innovation and employee productivity. Why are these services needed? What impact do they have on the network, IT staff, and service provider? What is the best way to boost the branch-office network to optimum levels - both technically and tactfully - if the devices provided do not meet the new requirements? Read on to learn more.
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application services, innovation, employee productivity, technically, devices, network, networking, enterprise applications
    
Cisco
Published By: Smarsh     Published Date: Feb 27, 2014
More organizations are deploying and migrating their information archiving to the cloud. In this report, The Radicati Group provides an overall market evaluation of 10 leading Cloud archiving providers, tips for selecting an information archiving solution and the opportunities and challenges that compliance, IT and legal professionals experience when choosing an information archiving platform.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, enterprise applications, storage
    
Smarsh
Published By: DocuSign     Published Date: Mar 23, 2016
The world of HR today is changing. The talent pool is becoming more global and tech-savvy, and candidates expect an online and mobile experience. Many are leveraging DocuSign to improve compliance and free up time for other critical HR functions. Download this case study sampler to learn more about how other companies have increased efficiency by utilizing DocuSign’s eSignature platform in the HR industry.
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DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
The world of HR today is changing. The talent pool is becoming more global and tech-savvy, and candidates expect an online and mobile experience. Many are leveraging DocuSign to improve compliance and free up time for other critical HR functions. Download this case study sampler to learn more about how other companies have increased efficiency by utilizing DocuSign’s eSignature platform in the HR industry.
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DocuSign
Published By: VMware     Published Date: Feb 24, 2017
The workplace has changed radically, and conventional approaches to desktop management and mobile device management (MDM) are no longer adequate for the new digital workplace. Enterprise IT must quickly and dramatically change the way it manages users’ access to digital resources to deliver a consistent experience across all devices, even as operating systems and platforms relentlessly evolve. Fortunately, with the advent of Windows 10, IT now can rethink the way it aligns endpoint management with users’ new digital work styles. Read this UBM whitepaper to learn more about how these seven “musts” can help IT fully leverage Microsoft’s newest operating system to better serve the business.
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VMware
Published By: VMware     Published Date: Feb 24, 2017
As enterprises embrace adoption of Microsoft Office 365 to drive business and alleviate the complexity and costs associated with on-premise Exchange environments, achieving a balance between identity management and user experience is often difficult. In this white paper, discover how VMware AirWatch® Enterprise Mobility Management (EMM) can easily integrate with Office 365 APIs, VMware Identity Manager, and an enterprise’s existing cloud, or on-premise, identity management solution to optimize user experience and ensure data is secure across all devices and platforms.
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VMware
Published By: Marketo     Published Date: Feb 07, 2017
Read this complimentary copy of the SiriusView: Marketing Automation Platforms 2017 and learn more about Marketo’s key differentiators including its native multi-channel experience, live event management, and content recommendation functionalities. Marketo's powerful marketing automation capabilities and seamless CRM integrations are complemented by our LaunchPoint ecosystem featuring over 500 technology and service providers that offer best-of-breed solutions for today’s marketers. The full report includes: Market evaluation and analysis of 9 marketing automation platform vendors Insights for selecting a vendor based on your organization's requirements Opportunities and challenges faced when deploying marketing automation platforms Download the report to learn about these topics and more.
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marketo, mult-channel, native, live event management, content, marketing automation, launchpoint
    
Marketo
Published By: Progress Software     Published Date: Mar 12, 2014
This report enumerates the Top 10 technology trends that are reshaping the nature and value proposition of business applications today and in the future.
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progress software, technology trends, forrester, business application, enterprise architects, cloud deployment, user experience, real time analytics, compenentization, app platforms, value proposition, it management, platforms, data center
    
Progress Software
Published By: Gleanster Research     Published Date: Oct 10, 2012
This 7 page research study from Gleanster Research explores how Top Performing enterprise retail organizations create unique and compelling customer experiences online, with integration between web content management and ecommerce platforms.
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Gleanster Research
Published By: Crownpeak     Published Date: May 18, 2016
The Disruptive Future of Digital Experience Clouds Topics Include: - IaaS vs. PaaS vs. SaaS - Addressing concerns around cloud security, integration and customizability - Availability of cloud solutions in the major DX categories - The urgency for adopting cloud solutions
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crownpeak, forrester research, cloud, digital experience platforms, cloud solutions, saas, digital experience management, web content management, enterprise applications, business technology
    
Crownpeak
Published By: Crownpeak     Published Date: Sep 21, 2016
Topics Include: - IaaS vs. PaaS vs. SaaS - Addressing concerns around cloud security, integration and customizability - Availability of cloud solutions in the major DX categories - The urgency for adopting cloud solutions
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crownpeak, forrester research, cloud, digital experience platforms, cloud solutions, saas, digital experience management, web content management
    
Crownpeak
Published By: HP - Enterprise     Published Date: Jun 05, 2013
In today’s mobile world, the user is at the center of the application experience. This is true whether the user is a customer, a partner, or an employee. Yet meeting the needs for the enterprise user poses particular challenges. Apps must work seamlessly across devices and screen sizes, enabling real-time collaboration, without sacrificing data security. This balance requires a mobile app development platform built for the unique demands of the enterprise.
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applications, apps, mobile applications, mobile, user-driven, data security
    
HP - Enterprise
Published By: Aternity     Published Date: Aug 20, 2010
Application Performance Management & End User Experience Monitoring Platform for Fortune 500/Global 2000
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application performance management, end user experience, frontline performance intelligence, desktop virtualization
    
Aternity
Published By: SAS     Published Date: Apr 20, 2017
Enterprises routinely claim to be focused on the customer experience, yet few really keep that promise. What’s in the way? Fragmentation and complexity in both customer data and customer-facing processes. IIA spoke with Wilson Raj, Global Director of Customer Intelligence, and Jonathan Moran, Customer Intelligence Product Marketing at SAS Institute Inc. about how organizations can leverage technology platforms and analytics to become more completely and genuinely customer-centric – making connections in the right way, at the right time, and on the right device.
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SAS
Published By: Adobe     Published Date: Oct 18, 2012
The web content management market is growing based on customer experience management needs, including multichannel delivery, content targeting, analytics, and integration with other technologies. Read on to learn about the best in class CXM products.
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adobe, web content management, customer experience, commerce platforms, analytics, on-site search, platforms, business technology
    
Adobe
Published By: Adobe     Published Date: Aug 14, 2014
Adobe received the highest score for current digital experience (DX) delivery offerings in The Forrester Wave™: Digital Experience Delivery Platforms, Q3 2014 report. And, we’re continuing to innovate. Since the evaluation, we’ve launched several new capabilities that include richer support for mobile apps, increased usability through visual workflows, and a master marketing profile. Read the report to see why Adobe was named a Strong Performer and to learn more about: -The DX challenges that companies face and how they’re addressing them -The array of tools and technologies available in digital experience delivery platforms -The journey to unified, cross-channel digital experiences “Strategically, Adobe differentiates with its vision of the connective tissue between its tools, and its aim for single customer profile.” – Forrester Research, Inc.
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digital experience, delivery platforms, mobile apps, software vendors
    
Adobe
Published By: AlienVault     Published Date: Mar 30, 2016
Get Real-Time Threat Detection Starting on Day 1 with AlienVault USM Download a free, 30-day trial of AlienVault USM to experience the power of our all-in-one security platform. You’ll see how easy it can be to protect and defend against today’s threats with all of the essential security tools you need. Experience how USM makes it easy to: • Discover all IP-enabled assets on your network • Identify vulnerabilities like unpatched software or insecure configurations • Detect malware like botnets, trojans & rootkits • Speed incident response with remediation guidance for every alert • Generate accurate compliance reports for PCI DSS, HIPAA and more Download Your Free Trial Now!
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AlienVault
Published By: VMware AirWatch     Published Date: Dec 13, 2016
As enterprises embrace adoption of Microsoft Office 365 to drive productivity by using the latest mobile applications and alleviate the complexity and costs associated with on-premise Exchange environments, achieving a balance between security and user experience is often difficult. In this 60-minute webinar, discover how VMware AirWatch® Enterprise Mobility Management (EMM) easily integrates with both Office 365 and VMware Identity Manager to optimize user experience and ensure data is secure across all devices and platforms. An AirWatch expert will give an in-depth demonstration of the advantages of deploying Office 365 with AirWatch by VMware, as well as conduct a Q&A session.
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VMware AirWatch
Published By: Sitecore     Published Date: Sep 10, 2015
Rapid technology disruptions, high customer demands, and gaps in staff skills to address both, are some of the crucial challenges most digital marketers face today.
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marketing maturity, uponor, sitecore, crm, customer experience, digital presence, sitecore
    
Sitecore
Published By: Sitecore     Published Date: Mar 03, 2016
Mobile isn’t about devices, it’s about people. Understanding this helps mobile leaders deliver contextual content that creates personalized mobile customer experiences. With a mobile leadership mindset, you can build a platform for increasing engagement and loyalty – and driving better commerce results.
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Sitecore
Published By: IBM     Published Date: Dec 05, 2016
Learn directly from KONE's expert about their recent IoT experience in implementing predictive maintenance (PMQ) and IoT. The session will cover: 1) KONE's business area that the PMQ and IoT solution is supporting, and the metrics used to measure success; 2) KONE's Predictive Maintenance and IoT Platform use case, key personas, savings and benefits realized; and 3) Observations from implementation, including: a) The analytics journey at KONE; b) Organizational change (culture, processes, etc.); c) Measurable maintenance benefits; d) Implementation considerations, learnings, going forward; and e) Future projects and capabilities.
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ibm, leadership, watson, watson iot, predictive maintenance, enterprise applications, business technology
    
IBM
Published By: Genesys     Published Date: Jul 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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Genesys
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