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Published By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this paper and discover 20 tips you can use to better engage on-the-go customers, improve the mobile experience across the entire customer journey, and ultimately increase holiday conversions.
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marketing, mobile marketing, customer, customer experience, customer relationship, ecommerce
    
IBM Marketing Cloud
Published By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this commissioned study by Forrester Consulting on behalf of IBM, and learn how you can understand what your customers want and need, and serve them best in that context.
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customer experience, customer, customer engagement, customer relationship, customer service
    
IBM Marketing Cloud
Published By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this Benchmark Study and discover how you measure up across 25 open, click-through, list churn and mobile metrics.
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marketing metrics, marketing, mobile, mobile marketing, mobile metrics
    
IBM Marketing Cloud
Published By: IBM Marketing Cloud     Published Date: Nov 11, 2016
Con el exclusivo "Estudio de benchmark sobre métricas de email marketing" los datos de la industria - y mucho más - están a su alcance. Descubra cómo usted puede medir los resultados de open, click-through rate.
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marketing metrics, marketing, mobile, mobile marketing, mobile metrics
    
IBM Marketing Cloud
Published By: IBM     Published Date: May 28, 2015
In this book, you look at how the Smarter Process approach helps you create a more customer-centric organization. You discover how four major technologies — mobile, cloud computing, Big Data, and social collaboration — are disrupting the way you do business and how you can work through the challenges.
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smarter process, data management, business models, blueworks live, big data, cloud computing, social collaboration, data center
    
IBM
Published By: IBM     Published Date: May 28, 2015
Business Process Management For Dummies, 2nd IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions.
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business process management, bpm, bpm solutions, customer satisfaction, automation, decision management
    
IBM
Published By: IBM     Published Date: May 28, 2015
This book is written for readers who have varying levels of familiarity with ODM. It doesn’t focus on any particular vendor’s offering; instead, it talks about the features of ODM as a model for managing operational decision-making.
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decision management, operation decisions, odm, collaboration, ensure security
    
IBM
Published By: IBM     Published Date: May 28, 2015
Optimize business processes in the cloud with intelligent business platform.
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bpm, business process management, the cloud, cloud computing, business platform, operating system, business transformation, data center
    
IBM
Published By: IBM     Published Date: May 28, 2015
Transform your organization into a mobile enterprise for optimized business and customer-centric engagements
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smarter process, data management, business models, blueworks live, big data, cloud computing, social collaboration
    
IBM
Published By: IBM     Published Date: Jun 09, 2015
This report provides an in-depth review of Blueworks Live’s features and benefits for engaging business users in process improvement.
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ibm, process improvement, engagement, blueworks live, share, collaboration, project management, it management, data management, business technology
    
IBM
Published By: IBM     Published Date: Jun 16, 2015
IBM takes a broadly integrated approach to hardware, software and multi-vendor support that can help you find new ways to help simplify IT asset management, enhance quality and control costs.
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technology infrastructure, virtualization, it business solutions, software service services, best practices, infrastructure management, technical support relationship, dynamic infrastructure, data center design and management
    
IBM
Published By: IBM     Published Date: Jun 16, 2015
This white paper discusses the different support challenges that can confront you when implementing a smarter infrastructure that includes new solutions like cloud initiatives, virtualized environments and other new breeds of computer models. To keep these solutions running daily, you should consider the level of support that will be required.
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it infrastructure, business intelligence, it solutions, cloud solutions, virtualized environments, it maintenance, it support, data center design and management, business technology
    
IBM
Published By: IBM     Published Date: Jun 16, 2015
This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results
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it technical support, it availability, support services, return on investment, performance results, global infrastructure, infrastructure management, data center design and management
    
IBM
Published By: IBM     Published Date: Oct 12, 2015
This IBM-commissioned profile of government information management professionals examines the challenges of dealing with the increase in digital and unstructured content as well as the roles that shared capture service and improved case management.
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ibm, forrester, digital, engagement, forrester technology, information management, software development, it management, knowledge management, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Oct 12, 2015
Read this report from Gartner to learn why IBM is named a Leader in Case Management and is well positioned in ability to execute and completeness of vision.
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ibm, gartner, case management, synergy, magic quadrant, software development, knowledge management, enterprise applications, data management, business technology
    
IBM
Published By: IBM     Published Date: Oct 12, 2015
MWD Advisors report on how Case Management technology can help drive effective outcomes & how a clear Content Management strategy underpins success in Case Management
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ibm, content management, case management, mwd, content, software development, knowledge management, enterprise applications, data management, business technology
    
IBM
Published By: IBM     Published Date: Nov 10, 2015
In the face of an overabundance of numbers, knowing which metrics are most important can be a real challenge for Human Resource (HR) leaders and hiring managers. Fortunately, new analyses from the IBM Smarter Workforce Institute can provide some guidance.
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hiring, ibm, smarter workforce institute, analytics, data management, human resource technology, business technology
    
IBM
Published By: IBM     Published Date: Nov 10, 2015
In Aberdeen’s recent Pre-Hire Assessments: An Asset for HR in the Age of the Candidate, we learned that there isn’t a one-size-fits-all, pre-hire assessment approach to fit in with every company’s talent acquisition process.
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pre-hire, hiring, talent, ibm, smarter workforce, human resource technology, business technology, analytics
    
IBM
Published By: IBM     Published Date: Nov 10, 2015
Ever since the publication of the War for Talent in 1997, the stakes for getting things right have been high…and they continue to be a top priority for CEOs. However, an over-reliance on traditional methods across critical human capital management processes may be limiting effectiveness.
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ibm, human resources, human capital management, hiring
    
IBM
Published By: IBM     Published Date: Dec 29, 2015
In this IBM limited-edition Dummies book, you’ll learn what operational decision management (ODM) is and how it can benefit your organization.
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ibm, odm, operational decision management, threat, security, it management, enterprise applications
    
IBM
Published By: IBM     Published Date: Dec 29, 2015
This paper explores why your business needs the latest operational decision management (ODM) solutions to help turn data insights into action. Discover how IBM Operational Decision Manager software and the IBM Business Process Manager platform work together.
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ibm, operational decision management, odm, business process manager, networking, it management
    
IBM
Published By: IBM     Published Date: Dec 29, 2015
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
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ibm, customer engagement, mobile, social, smarter process, it management, wireless
    
IBM
Published By: IBM     Published Date: Jan 06, 2016
Replay of the September 24, 2015 webcast on API Economy & API Management with speaker George Nealon, IBM API Economy and Integration Sales Manager Worldwide.
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ibm, digital, business, cloud strategy, applications, data. integration
    
IBM
Published By: IBM     Published Date: Jan 22, 2016
The Internet of Things (IoT) presents both huge opportunities and huge challenges to the developers of tomorrows 'always-connected' products.
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ibm, agile, product, development, iot, connected products, wireless, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Jan 22, 2016
IBM Rational DOORS Next Generation is the latest requirements management tool, designed for collaboration and to provide a single platform for managing requirements to help project teams work more effectively.
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ibm, iot, management, requirements, rational doors, collaboration, software development, it management, enterprise applications, business technology
    
IBM
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