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Published By: IBM     Published Date: Aug 06, 2014
If insurers want to succeed in today's digital world, they need to create experiences and business models that are orchestrated, symbiotic, contextual and cognitive.
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ibm, insurance, digital, business model, technology, transparency, business technology
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media
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ibm, insurance, data, big data, analytics, solutions, business technology
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans. .
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ibm, insurance, customer intelligence, solutions, retention, analytics
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
As executives witness data’s proven impact on performance and innovation and recognize its strategic significance, they also realize the growing need for a leader whose primary role is to understand and advocate on behalf of data: The Chief Data Officer.
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ibm, banking, data, big data, analytics, chief data officer, data management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Today’s empowered and enlightened banking consumers demand services according to their individual preferences whenever, wherever and however they interact.
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ibm, banking, omnichannel, transaction, consumers, services
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
A security framework is a step-by-step approach to helping an organization move from meeting its basic security requirements to providing a fully security-optimized environment. Five types of frameworks address progressive steps in security maturity as needs and capabilities change.
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ibm, banking, security, cyber security, risk management, framework
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
For banks today, having more ways to communicate with customers is a good thing. But it has also made it harder for banks to figure out where and how to most profitably commit their marketing resources. Leveraging predictive analytics, First Tennessee Bank is applying the ultimate acid test. It’s combining a granular understanding of the needs of customer segments with real P&L data to optimize its marketing spend, focusing on programs that deliver the highest ROI. First Tennessee’s ability to target its campaigns more intelligently has increased its response rate by 3.1 percent, cut key marketing costs by nearly 20 percent and enables the bank to get the most from its resources.
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ibm, banking, analytics, roi, marketing, p&l, data
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
With IBM analytics for big data with a smart mobile strategy, banks can increase wallet share and assets under management while lowering the organization’s operating ratio by using more efficient channels.
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ibm, banking, digital, data, big data, analytics, mobile
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Banks in mature markets can take lessons from those in growth markets about how to capitalize on mobile money.
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ibm, banking, mobile, mature markets, growth markets, mobile money
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Despite a return to profitability for many banks, the industry still needs to identify new sources of revenue to compensate for declining investment banking activities. For a number of universal banks strapped by regulations, transaction banking has emerged as a key to revenue and profits.
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ibm, banking, competition, transaction, profitability, revenue
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
In a competitive landscape that favors the fastest and the smartest, financial services firms that invest in building sophisticated insight and predictive analytics will be better positioned to emerge as market leaders.
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ibm, banking, competition, future, financial, services, analytics
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
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ibm, banking, customer, profit, analytics, costing models
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
How customer-centric transformation can lead to deeper relationships, increased revenue and streamlined operations. Though the global economy is still sluggishly shaking off the effects of the near meltdown in 2008 and the ongoing sovereign debt crisis, banks in both the emerging and developed economies have as opportunity to manage enormous capital growth and wealth creation. But to regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves. They must jettison decades-old, product-oriented operating models and become fully client-centric.
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ibm, banking, customer centric, revenue, customer confidence, competitive market
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Download to learn how security and business continuity can shape the reputation and value of your company.
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IBM
Published By: IBM     Published Date: Aug 06, 2014
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. We linked responses to public financial information to see correlation between marketing sophistication and financial performance.
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ibm, banking, marketing, financial, customer experience, business
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
To succeed in the new economic environment, banks in both emerging and mature markets must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction.
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ibm, banking, client, client centric, insights, risk management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
This white paper provides insights into the current threat landscape for the financial services industry. Information is based on cyber security event data collected by IBM, as well as data derived from responding to, and performing forensics on, cyber security incidents.
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ibm, banking, security, cyber security, financial, insights
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
“Big data”– which admittedly means many things to many people – is no longer confined to the realm of technology. Today it is a business imperative and is providing solutions to long-standing business challenges for banking and financial markets companies around the world. Financial services firms are leveraging big data to transform their processes, their organizations and soon, the entire industry.
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ibm, banking, data, big data, financial services, technology, data management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Download to learn how security and business continuity can shape the reputation and value of your company.
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ibm, banking, reputation, risk, security, it management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Security concerns are still causing delays in the introduction of advanced mobile banking capabilities. But getting mobility back on track can be easy once the path becomes clear. One effective way to detect current and future fraud is through an integrated, adaptable mobile risk engine.
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ibm, banking, mobility, risk, mitigation, security
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
The holistic, integrated fraud-prevention platform from Trusteer, an IBM company, effectively protects financial institutions against the full range of attack vectors responsible for the majority of online and cross-channel fraud, including account takeover.
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security
    
IBM
Published By: IBM     Published Date: Sep 16, 2014
In 2013, Bon Ton Stores invested in upgrading IT, continuing to update and expand its eCommerce sites, and launching a new mobile site supporting delivery of promotions and online purchasing. A central aspect of this technology upgrade involved the replacement of an x86 server environment, supporting eCommerce with ten IBM® PowerLinux™ 7R2 servers and IBM PowerVM® running IBM WebSphere® Commerce on SUSE Linux operating systems. This case study highlights of some of the key aspects of this significant migration and its results, including how Bon-Ton IT executives support the business and what they prioritize, why they decided to make this move, what performance and capability resulted, and how it affected full data center costs and business resilience.
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stack costs, online purchasing, promotion delivery, mobile retail
    
IBM
Published By: IBM     Published Date: Nov 14, 2014
Security is a growing concern in our increasingly connected Internet of Things. Everything that is connected is potentially subject to malicious and criminal attack. Learn how to incorporate security analysis and development techniques to build secure smarter systems.
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security, cyber physical systems, agility, product development, security analysis, secure smarter systems, it management
    
IBM
Published By: IBM     Published Date: Nov 05, 2014
IBM Global Financing can help firms in the retail industry adopt the solutions, technology and consulting to deliver a smarter shopping experience, build smarter merchandising and supply networks solutions, and drive smarter operations solutions.
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ibm, ibm global financing, retail technology, merchandising, supply networks, solution, operations solutions, retail industry solutions, financing solutions, it management
    
IBM
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