ibm social business software

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Published By: IBM     Published Date: Jan 09, 2013
Deepen your customer relationships. Drive operational effectiveness. Optimize your workforce. Read this solution brief to see how using IBM SmartCloud for Social Business services to become a social business can help your organization simplify.
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ibm, social business cloud, cloud business, cloud software, cloud computing, simplify, enhance, it management, data management, business technology, data center
    
IBM
Published By: IBM     Published Date: Sep 30, 2013
See how patterns reveal the ways organizations can better serve their customers, speed new revenue gains and reduce the expense of the product and service development process.
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ibm, ibm social business software, ibm social platform, social business, customer insights, social business patterns, customer service, computing, networking, enterprise applications, platforms, business technology
    
IBM
Published By: IBM     Published Date: Mar 12, 2014
Learn how to take your organizationís social media strategy beyond passive listening to truly engaging your audience to create business value.
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ibm, social business, marketing, social media, marketing management, analytics, marketing research, trends, customer interaction, customer service, crm, marketing software
    
IBM
Published By: IBM     Published Date: Feb 14, 2014
A social business is an organization whose culture and systems encourage networks of people to create business value. Social businesses connect individuals, so they can rapidly share information, knowledge and ideas by having conversations and publishing informal content. They analyze social content from multiple channels and sources, in addition to structured data, to gain insights from both external and internal stakeholders. When those things happen, innovation and business execution rates increase, better decisions are made, and customers and employees are more engaged and satisfied. Social businesses enjoy lower operating costs, faster speed-to-market, improved customer and employee engagement, and increased profitability. Many organizations donít fully appreciate the magnitude of the value creation potential of social business.
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ibm, social business, marketing, social media, marketing management, analytics, marketing research, trends, customer interaction, customer service, crm, marketing software
    
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