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Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Eli Lilly Japan has numerous large and valuable brands, including Humalog and Trulicity. When launching new products, Eli Lilly wants customer—health care providers (HCP) and patients—to have the best possible experiences. This means delivering products that go “beyond the pill.” By embedding its drugs into holistic offerings while leveraging digital channels, real-world evidence, Artificial Intelligence (AI), and automation, Eli Lilly Japan aims to transform customer engagement, leading to competitive advantage and improved patients’ health outcomes.
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Automation Anywhere APAC
Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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Automation Anywhere APAC
Published By: LogMeIn     Published Date: Apr 23, 2019
By leveraging the power of AI, companies gain the ability to consolidate and refine answers to questions in one central repository.
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LogMeIn
Published By: Dell EMC     Published Date: Feb 14, 2019
Technology is quickly moving to the forefront as organizations undertake digital and IT transformation projects that enable strategic differentiation in a world where users are leveraging applications and data in new ways. The reality is, most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. Read this executive summary from Dell and Intel® to learn why businesses must embark on IT transformation to modernize and automate their legacy infrastructure and prime themselves to achieve their digital business goals. Intel Inside®. Powerful Productivity Outside.
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Dell EMC
Published By: BillingPlatform     Published Date: Apr 18, 2019
Organization leaders and companies of all sizes are leveraging digital transformation to lead their markets with disruptive technology. CFOs can get in front of these technologies with a cloud-based billing solution and lead their businesses to greater success. This eBook explores how the right solution can help you: • Increase streams of revenue with new technologies like IoT and cryptocurrency • Launch product innovations quickly • Automate billing to improve customer retention Discover more today.
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BillingPlatform
Published By: Anaplan     Published Date: Apr 02, 2019
5 best practices for world-class zero-based budgeting A traditional budgeting process based on extrapolating the previous year’s spend fails to provide the detailed insight needed to achieve a material change in the cost base, particularly when line item expenses are already high-aggregated. But zero-based budgeting (ZBB) can—and that’s what’s driving its increasing adoption in these volatile economic times. Download this white paper to discover: • Benefits of implementing a ZBB process at your organization • 5 best-practice approaches to implementing ZBB • Tips for leveraging ZBB in your organization in today’s volatile economy
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Anaplan
Published By: DataCore     Published Date: Apr 23, 2019
In our developing digital economy, IT is a strategic asset. By effectively leveraging data, businesses become more operationally efficient, create more differentiated customer experiences, and develop new products and business models. However, unlocking those benefits requires a higher degree of execution by IT. Simply keeping pace with demand is no longer good enough; IT needs to help drive the business’s digital pursuits. The increased pressure on IT has amplified complexity, as well—66% of IT decision makers surveyed by ESG say IT is more complex than it was just two years ago.1 Demands being placed on IT are scaling relentlessly, and the tools IT teams use are in a constant state of evolution. Integrating and optimizing those new infrastructure technologies while managing existing investments is a perpetual burden. IT organizations, therefore, have two choices: either increase their personnel and budgets enough to survive the evolution with just traditional tools, or redirect those
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software defined storage, hyperconverged, storage consolidation, storage management, data migration, storage migration
    
DataCore
Published By: Intel     Published Date: Mar 19, 2019
Technology has drastically transformed the banking industry and the way in which consumers transact. Mobile banking is now the new normal. Many consumers, especially millennials prefer to do most if not all of their financial transactions via smartphone due to the convenience in which it offers. Even so, the popularity of mobile banking does not imply that the end of retail banking is near as research has shown that consumers still prefer retail banking for complex services such as loan applications, new account openings and advisory services. Download the whitepaper to learn— • How to build a bank of the future by leveraging the Internet of Things • How to increase security, ease system management and reduce operational costs • The benefits of migrating to a thin-client infrastructure and going paperless
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Intel
Published By: MuleSoft     Published Date: Apr 15, 2019
Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption. Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies. In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery. Download this eBook to learn: How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies How Mu
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MuleSoft
Published By: Cherwell Software     Published Date: Apr 12, 2019
Info-Tech’s Category Reports provide a comprehensive evaluation of popular products in the IT Service Management market. This buyer’s guide is designed to help prospective purchasers make better decisions by leveraging the experiences of real users. The data in this report is collected from real end users, meticulously verified for veracity, exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product is compared and contrasted with all other vendors in their category to create a holistic, unbiased view of the product landscape. Use this report to determine which product is right for your organization. For highly detailed reports on individual products, see Info-Tech’s Product Scorecard.
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Cherwell Software
Published By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
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mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm
    
Mcorp Consulting
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
Published By: HPE APAC     Published Date: Jun 16, 2017
In this report, we’ll look at some of the challenges that smaller organisations face in building and managing IT, along with how some businesses are leveraging a hybrid cloud and on-premise approach, gaining some significant benefits through this approach.
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HPE APAC
Published By: IFS     Published Date: Jan 07, 2019
This eBook analyses the impact of technology on the service industry, outlining ways in which field service software can better deliver on customer expectations. Download it to discover: - Research into the impact of digital transformation in the service industry - What technology will disrupt field service and how to respond - How to assess what the next best steps are for your business
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IFS
Published By: Entrust Datacard     Published Date: Oct 24, 2016
Every enterprise is aware of the need for digital transformation. A 2015 study conducted by KPMG found that their top four concerns moving forward were: (1) new entrants disrupting existing business models; (2) the ability to keep current with technology; (3) competitors leveraging digital business models to take share; and (4) products and services remaining relevant as the digital future unfolds.
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Entrust Datacard
Published By: Entrust Datacard     Published Date: Mar 20, 2017
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit
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Entrust Datacard
Published By: Hitachi Vantara     Published Date: Mar 08, 2019
With IT under increasing pressure to deliver on availability service levels and make a positive impact on the business, having a robust, efficient, and reliable modern data protection strategy is a must. Making the right IT investments can be instrumental in moving the needle, and leveraging the right tools and technology can make a substantial impact.
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Hitachi Vantara
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
With a hybrid IT approach, small and midsized businesses can leverage the greater control, faster access, and increased security that comes with on-premise, while taking advantage of the increased agility, reduced costs, and better flexibility that the cloud offers. In this report we’ll look at some of the challenges that smaller organizations face in building and managing IT, along with how some businesses are leveraging a hybrid cloud and on premise approach, gaining some significant benefits through this approach.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
It seems strange to think that just a few years ago, the IT department was considered a supplier to the organization. Today, IT leaders are at the forefront of their companies’ march into the digital age. Technology is now recognized as a key enabler for achieving strategic business goals, including revenue growth, market expansion, and customer satisfaction; and IT leaders have risen to the challenge of simultaneously running the organization while identifying and leveraging innovative solutions that can drive growth.
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it leaders, business goals, innovative solutions, customer satisfaction, infrastructure improvement
    
Hewlett Packard Enterprise
Published By: Sage     Published Date: Nov 26, 2018
In our latest survey report, we explore the growth challenges facing businesses and HR leaders in a rapidly changing landscape. We surveyed over 500 HR leaders in leading organizations to explore their views around these challenges, and to find out how they are supporting people and leveraging people data to help them achieve their growth goals. Read our report to learn more and discover what you can do to become a People Company.
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Sage
Published By: Oracle     Published Date: Nov 29, 2017
IT executives are in one of the most dynamic, challenging business environments of all time. The business expects speed; the IT function strives to keep up while pursuing innovation and efficiency. Many CIOs recognize that cloud is a possible solution to achieving both but they are uncertain about the best way to get there. Whether your company seeks to modernize IT, fuel innovation or accelerate growth, you’ll find that by identifying the most appropriate cloud journey for your organization, you can determine the best potential entry points to cloud migration as well as identify, prepare and prevent possible roadblocks. And, you’ll discover how the right cloud platform and partner can enable your success by leveraging different layers of the cloud to reach your desired business outcomes—and ultimately achieve true business transformation.
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Oracle
Published By: Dell EMC     Published Date: Sep 12, 2016
The importance of IT has never been greater. Companies are transforming their business models with digital technologies, leveraging emerging mobile and social platforms, and increasingly operating online. And all of these developments are powered by IT innovation.
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Dell EMC
Published By: Dell EMC     Published Date: Sep 12, 2016
In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business. A 2015 IDC white paper reveals how VCE customers around the world are leveraging convergence to deliver faster business outcomes.
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Dell EMC
Published By: Dell EMC     Published Date: Oct 13, 2016
In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business. A 2015 IDC white paper reveals how Dell EMC customers around the world are leveraging convergence to deliver faster business outcomes.
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speed, innovation, data management, return on investment
    
Dell EMC
Published By: Dell EMC     Published Date: Oct 13, 2016
Flexibility is important, since many future initiatives—big data, machine learning, emerging technologies, and new business directions—will be built on this cloud structure. No matter what shape your cloud infrastructure takes, Dell EMC converged and hyper-converged platforms and innovations like Dell EMC VscaleTM Architecture, powered by Intel® Xeon® processors, deliver the pathways to scale-up and scale-out, today and tomorrow.
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emc, capex, opex, roi, hyper-converged platforms
    
Dell EMC
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