online helpdesk

Results 1 - 5 of 5Sort Results By: Published Date | Title | Company Name
Published By: Freshdesk     Published Date: Aug 15, 2016
Choosing the right helpdesk software for your team can be a path so perilous that even Hercules’ labours pale in comparison. But the truth is, if you have the right information, it doesn’t have to be that hard. In this whitepaper, we discuss some of the core things you should know when you shop for a helpdesk solution like: - Why you need support software and why you need just one tool - The advantages of hosted helpdesks over on-premise software - A feature list to help make that shopping experience a little less painful
Tags : 
    
Freshdesk
Published By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Tags : 
service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil
    
Bomgar
Published By: WebEx Communications     Published Date: Dec 14, 2007
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
Tags : 
online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos
    
WebEx Communications
Published By: WebEx Communications     Published Date: Dec 14, 2007
The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone™ Network.
Tags : 
online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos
    
WebEx Communications
Published By: eGain     Published Date: Oct 12, 2007
The Internet, years after its emergence, continues to be a challenge for most organizations. This paper examines the notion of eService and the need for it in large, global organizations in particular. It also provides guidelines for developing an effective eService plan, and concludes with a discussion of the most significant benefits of implementing such a plan.
Tags : 
eservice, customer service, online customer service, online help, helpdesk, help desk, e-service, online support
    
eGain
Search      

Related Topics

Add Your White Papers

Get your white papers featured in the Data Center Frontier Paper Library contact:
Kevin@DataCenterFrontier.com