Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automation at work. To understand how far APAC/ANZ markets have advanced towards acting on these opportunities, the Shared Services and Outsourcing Network (SSON) surveyed the market and found that across the region corporations were forward thinking in building for scale, trusting technology and recognising the need to incorporate robotics into both IT infrastructure and enterprise strategy. This report explains how enterprises across APAC/ANZ are staying ahead of the global wave of RPA, the most popular solutions they are choosing, who the preferred consultants or 'integrators' are, the challenges, and how the digital workforce is being integrated into the human one.

External sales teams can help your Company work smarter, not harder.

Finding the right IT service provider is not as simple as it may seem. Choosing a service provider based exclusively on low price may be good for your bottom line, but may fall short on delivering the right level of IT expertise and resource scalability for long-term advantage.

"Spend Management is the planning, process, and system of managing business dollars to positively affect the production of products and services. Spend management usualy includes processes relating to procurement, supply chain management, and outsourcing. Optimal spend management relies on the ability to understand and control company spend through automation tools and analytics. Steps to Strategic Spend Management All CFOs are concerned with how their company is spending its money. However, this is of particular concern for CFOs of small to mid-size businesses who need to manage their cash flow effectively to survive. To survive and maintain a competitive advantage, companies need to be strategic in their spend management and identify ways to invest wisely to meet current demands and fuel growth for the future. Expense and invoice management can no longer be viewed as simply a cost center. Download this white paper to explore five initiatives that can help guide your company towa

With the current state of the economy, IT executives are being asked to stretch their budgets in order to keep their businesses profitable. In 2008, Median IT spending per user fell to $6,667 from the previous year's $7,397, according to Computer Economics. This represents a 6.2% reduction, consistent with the fact that IT managers were supporting an increasing number of users without corresponding increases in IT spending. IT spend continued to decline in 2009 and uncertainty and caution is still prevalent in 2010.

Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity

Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.

Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automation at work. To understand how far APAC/ANZ markets have advanced towards acting on these opportunities, the Shared Services and Outsourcing Network (SSON) surveyed the market and found that across the region corporations were forward thinking in building for scale, trusting technology and recognising the need to incorporate robotics into both IT infrastructure and enterprise strategy. This report explains how enterprises across APAC/ANZ are staying ahead of the global wave of RPA, the most popular solutions they are choosing, who the preferred consultants or 'integrators' are, the challenges, and how the digital workforce is being integrated into the human one.

Read about three companies and their challenges that drove them to outsource.

This Enterprise Management Associates® (EMA™) research summary, sponsored by Riverbed®, highlights some of the key findings of EMA’s landmark report, “Network Management Megatrends 2016: Managing Networks in the Era of the Internet of Things, Hybrid Cloud, and Advanced Network Analytics.” It examines several major areas of change and evolution affecting network management. These “megatrends” include hybrid cloud networking, the Internet of Things (IoT), advanced network analytics, network management outsourcing, and network management tool consolidation.

Many BPO providers have already invested heavily in robotic process automation (RPA), providing an opportunity to renegotiate your BPO contract to reflect the cost savings they are making as a result. But there’s more. Contract renegotiation also creates an opportunity to leverage providers’ investment to accelerate automation in your own business. Read this to discover: • the benefits of automating business processes and the impressive level of cost savings this can deliver • the impact of automation on the BPO market and the implications this has for BPO contracts • a five-step processing for assessing and renegotiating your outsourcing contract • three options for starting your automation journey.

Ideal for engineers for prototyping and verifying designs across a range of industrial and consumer goods applications, the FabPro Elastic BLK material offers excellent compressive characteristics and shape recovery with a realistic opaque black rubber look and feel. Quick printing and quick curing, FabPro Elastic BLK material saves times and money versus outsourcing to a third party for manufacturing. Suggested applications include: • Overmolds, seals, grommets, grips and vibration dampening components • Functional parts including dust covers, push buttons and cable stress reliefs FabPro Elastic BLK material expands the range of functional materials for 3D Systems' most affordable industrial 3D printer, the FabPro 1000. Rugged and durable, the FabPro 1000 is designed for engineers and designers who want to save time and money by managing their design and prototyping processes in-house.

SingleHop was interested in adding capacity to its data centers while at the same time achieving a predictable cost structure using an outsourcing strategy for the development and management of these mission critical facilities. Find out why they turned to Digital Realty.

Data security is a top concern these days. In a world of privacy regulation, intellectual property theft, and cybercrime, ensuring data security and protecting sensitive enterprise data is crucial. Only a data masking solution can secure vital data and enable outsourcing, third-party analysis, and cloud deployments. But more often than not, masking projects fail. Some of the best data masking tools bottleneck processes and once masked, data is hard to move and manage across the application development lifecycle.

Read this white paper to learn about 10 principles to follow in order to build an effective human capital plan for your organization.

HR is a necessity when you have employees. And what could be better than taking a set of duties - which although a necessity, are not a core competence - off your plate?

This white paper provides valuable insight on how to build an HR strategy that produces results in any economy.

This paper acts as a well-qualified resource to support the validity of how outsourcing key HR functions can produce positive business results.

Read about three companies and their challenges that drove them to outsource.

Read this white paper to learn about 10 principles to follow in order to build an effective human capital plan for your organization.

HR is a necessity when you have employees. And what could be better than taking a set of duties - which although a necessity, are not a core competence - off your plate?

This white paper provides valuable insight on how to build an HR strategy that produces results in any economy.

This paper acts as a well-qualified resource for to support the validity of how outsourcing key HR functions can produce positive business results.

Human resources outsourcing is still a relatively new concept for many organizations, resulting in a number of perceived and actual risks; however, if these risks are understood and addressed early on, it can lead to a successful, strategic relationsh

Managing payroll in-house can be challenging to maintain for growing businesses. Fortunately, you can free up a lot of time, energy, and resources by letting a provider handle it. Find out why you should outsource with these top-5 reasons