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Published By: CommScope     Published Date: Apr 15, 2016
Multimode fiber (MMF) cabling is the workhorse media of local area network (LAN) backbones and data centers because it offers the lowest cost means of transporting high data rates for distances aligned with the needs of these environments. MMF has evolved from being optimized for multi-megabit per second transmission using light emitting diode (LED) light sources to being specialized to support multi-gigabit transmission using 850 nm vertical cavity surface emitting laser (VCSEL) sources. Channel capacity has been multiplied through the use of parallel transmission over multiple strands of fiber. These advances have increased multimode supported data rates by an astounding factor of 40,000 — from 10 Mb/s in the late 1980s to 100 Gb/s in 2010, with 400 Gb/s in development in 2015. Today, these extraordinary rates are created from collections of 25 Gb/s lanes carried on either four or sixteen strands of fiber in each direction
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CommScope
Published By: Legrand     Published Date: Aug 09, 2016
Efficiency is a key objective when designing a data center. Efficiency gains are typically focused completely on power and cooling. Efficiencies can be realized in many other areas resulting in additional cost savings, reliable network performance, easier maintenance, flexibility, and scalability. The success and efficiency of the data center can be maximized by considering five key elements when designing: performance, time, space, experience, and sustainability
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Legrand
Published By: Legrand     Published Date: Aug 09, 2016
The need for the “Connected Infrastructure of Tomorrow” is approaching faster than you think. With the Internet of Things (IoT) there are new and critical considerations to think about as one prepares for what’s ahead. Are you ready for it? To start planning and preparing now for tomorrow’s network, we have to understand the requirements for power, light and data today. We have to be smart about the future1. What will the world we live, play and work in be like 10-15 years from now? One can only guess, but there are some important things to consider today, when we design the infrastructure to support tomorrow’s needs being driven by billions of IoT connected devices.
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Legrand
Published By: Here Technologies     Published Date: Dec 06, 2018
adsquare offers brands insights into customer behaviors and footfall to underpin digital marketing campaigns. Using a detailed brief of the audience the brand wishes to reach, adsquare gathers data from a range of mobile, online and offline sources. This rich data gives a brand a stronger opportunity to create relevant campaigns for their audiences. It is critical to adsquare’s success that its data sources are reliable. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is building and sharing real-time location intelligence with adsquare which reveals patterns to show how and why customers make transactions in specific places.
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location data, ad tech, location targeting
    
Here Technologies
Published By: Here Technologies     Published Date: Dec 06, 2018
How can brands make the most of the growing opportunities offered by location data? Understanding location and its connection to customer behavior is key to gaining full and reliable insights and making efficient change. HERE is building and sharing real-time location intelligence which reveals why customers make transactions in specific places. HERE’s Open Location Platform contextualizes consumer motivations in the world around them. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE also shares its own insights into the future of reaching customers on their mobile devices as they travel, including in-car advertising.
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location data, ad tech, location targeting
    
Here Technologies
Published By: Zendesk     Published Date: Dec 10, 2018
El comienzo de un nuevo capítulo de su negocio (ya sea porque quiere penetrar en un segmento de más alta calidad o porque está añadiendo productos y funciones) significa una excelente oportunidad para expandir con inteligencia sus operaciones de atención al cliente. Ya sabemos que los clientes prefieren el autoservicio cuando tienen a su disposición una base de conocimientos. Un informe de Gartner, calcula que los CIO pueden reducir el costo de la atención al cliente en un 25 % o más si se cuenta con la disciplina apropiada de administración de conocimientos. Si ha estado esperando una buena razón para dar el salto hacia el autoservicio, este informe técnico le demostrará cómo usted y sus agentes de hecho ya están realizando las actividades necesarias para ofrecer un autoservicio de primera, día tras día.
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
"El cliente siempre tiene la razón" es una frase que Zendesk se toma muy en serio. ¿Qué es lo que el cliente necesita y desea? Esa es la idea esencial de todo lo que Zendesk hace. Sean las compañías pequeñas que tratan de crecer rápidamente y establecer su marca, o las grandes empresas que procuran conservar la lealtad de sus clientes, el objetivo de Zendesk es facultar a los negocios para que ofrezcan atención impecable a escala, estén presentes en los canales que sus clientes prefieren, y apliquen los datos y análisis en las interacciones con el cliente. En este eBook, descubrirás cómo las organizaciones como NatureBox, Uber e Instacart usan Zendesk de forma innovadora para crear experiencias del cliente sencillas y perfectas. También leerás acerca de: ? Ofrecer soporte omnicanal y personalizado a escala ? Personalizar y administrar fácilmente las operaciones de soporte ? Administrar flujos de trabajo avanzados para maximizar la productividad ? Conocer las perspectivas de los cliente
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os ustos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
Published By: Applause Israel     Published Date: Sep 25, 2018
The goal of usability testing, simply put, is to make sure that a user can complete the tasks they are expected to complete. Usability testing doesn’t test whether or not the functions of the application, website or connected device work correctly, but rather that a user intuitively understands how to perform these tasks — and how easy or difficult it was to do so. With usability testing, “close enough” won’t cut it. A product may have a superior architecture, a great set of features, good performance, scalability and a number of other positive attributes. However, all of this effort is wasted if the user experience is inadequate. An application, website or connected device that is not user-friendly is just as bad as a buggy version and can lead to diminished revenue, product abandonment or a total failure. An application with poor usability can also negatively affect a brand
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Applause Israel
Published By: Applause Israel     Published Date: Sep 25, 2018
Consumers expect a seamless, high-quality experience in today’s mature app economy. They want brands to keep up with new technologies like geo-fencing and personalization, as well as the latest ecosystems like voice assistants and connected cars. With this high bar for quality, QA organizations often struggle to keep up with: 1. Rapid Release Schedules 2. Personalization 3. New Technologies (Voice, AI) 4. Geo-Awareness and Localization 5. Device Fragmentation 6. Unexpected Customer Use Cases The cost of failure is high in QA. Time, money, and customer loyalty are all at risk when digital experiences don’t meet users’ high expectations.
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Applause Israel
Published By: Adobe     Published Date: Oct 11, 2018
To set themselves apart, companies need to shift to an experience-first approach that keeps customers engaged as they move from device to store and back again. Read Moving Beyond Click and Mortar: 5 Steps to Experience Excellence to learn how you can blend digital and physical channels into a fully connected customer journey. Read the guide to learn how top retailers: Shift from channel-first to customer-first Build unique experiences around their brand story Differentiate their experiences with digital Simply fill out the form to download the report.
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Adobe
Published By: Uberall     Published Date: Oct 08, 2018
Did you know that for 88% of shoppers, the first step to a local purchase is often an online search? If you want customers to find you, you must have a consistent, rich and engaging online brand that is equally optimized for both desktop and mobile SEO, and that contains long tail keywords for voice search assistants like Siri, Alexa, Cortana, and Google Voice. Be sure to claim and regularly maintain your listings for every widely used portal and social site, and create a separate locator page for every single location—so that you show up at the top of all local searches.
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mobile, shoppers, customers, seo, uberall, local marketing, location marketing, near me searches
    
Uberall
Published By: Monetate     Published Date: Oct 22, 2018
Monetate Intelligent Recommendations automates recommendations at scale without sacrificing any of the control you require. Our proprietary algorithms know what to serve each individual shopper to maximize brand value, while still allowing the control of an unlimited number of business guardrails that you define.
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monetate, intelligent, recommendations, business, individual, automation
    
Monetate
Published By: Velaro     Published Date: Jul 09, 2014
Application downtime impacts everyone. This paper provides best practices for communicating application downtime to end-users in a manner that maintains - or can even improve- your organization's credibility and brand image. Learn what to do and what not to do in this informative white paper.
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Velaro
Published By: Ounce Labs, an IBM Company     Published Date: Dec 29, 2009
Countless studies and analyst recommendations suggest the value of improving security during the software development life cycle rather than trying to address vulnerabilities in software discovered after widespread adoption and deployment. The justification is clear.For software vendors, costs are incurred both directly and indirectly from security flaws found in their products. Reassigning development resources to create and distribute patches can often cost software vendors millions of dollars, while successful exploits of a single vulnerability have in some cases caused billions of dollars in losses to businesses worldwide. Vendors blamed for vulnerabilities in their product's source code face losses in credibility, brand image, and competitive advantage.
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source code vulnerability testing, independent model, centralized model, distributed model, software development life cycle, source code scanning, application security, source code security testing
    
Ounce Labs, an IBM Company
Published By: Context Optional     Published Date: Mar 09, 2010
If you're a brand marketer or digital agency looking to amplify your social marketing initiatives this year, this document will guide you through the growing world of Facebook apps. Today, there are more than 500,000 active applications on Facebook, but of these only 250 applications have more than one million monthly active users. You've downloaded this guide because you recognize that marketing today means creating a two-way dialogue with your customers.
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context optional, social media, facebook, social networking, social applications, social marketing, email newsletters
    
Context Optional
Published By: StrongMail     Published Date: Sep 08, 2010
With more than 500 million active users, Facebook can be an extremely effective channel for engaging customers around your brand. However, before you rush out to build a fan page, you need to first understand the best way to interact with them based on conversations about your brand that are already happening on the social web.
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strongmail, email, facebook, channel, social networking
    
StrongMail
Published By: Upsite Technologies     Published Date: Sep 18, 2013
The average computer room today has cooling capacity that is nearly four times the IT heat load. Using data from 45 sites reviewed by Upsite Technologies, this white paper will show how you can calculate, benchmark, interpret, and benefit from a simple and practical metric called the Cooling Capacity Factor (CCF). Calculating the CCF is the quickest and easiest way to determine cooling infrastructure utilization and potential gains to be realized by AFM improvements.
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ccf, upsite technologies, cooling capacity factor, energy costs, cooling, metrics, practical, benchmark
    
Upsite Technologies
Published By: Cylance     Published Date: Jul 02, 2018
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
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cyber attacks, cia, nsa, wannacry, notpetya
    
Cylance
Published By: Cylance     Published Date: Aug 22, 2018
Even if one minute a day is lost to productivity drains because of PC horsepower allocation to security scans and remediation, the cost over a year across a medium-sized enterprise adds up quickly. A 10,000 employee operation would face over $10M in direct productivity losses alone. As an early trigger for expensive PC hardware refresh is an onslaught of help desk calls, many companies find that they can actually extend the hardware refresh cycle out another 12–24 months simply by employing a security solution that does not tax the PC as heavily. The indirect costs associated with brand reputation and opportunity losses add untold thousands of dollars per year as well. Further, some institutions under green initiatives monitor power consumption related to security measures favor solutions that use less energy. As such, forward-thinking enterprises are looking beyond the software license fees when evaluating security software alternatives.
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system, resource, impact, testing, cylance
    
Cylance
Published By: OneUpWeb     Published Date: Jul 27, 2010
Separate fact from fiction with Oneupweb's new white paper on social media. By now you've heard the buzz about social media, and it's true, it is a cornerstone for branding, sales growth and PR.
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oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics, design, website design, social media, marketing plans, growth
    
OneUpWeb
Published By: QuantumMethod     Published Date: Jul 28, 2011
There's growing recognition that marketers can no longer afford to wait for specific guidelines from the FDA. Jump on the social media bandwagon or be left blow'n in the wind. Are you prepared? b
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digital, pharma, social media, advertising, fda, brand, consumer, drug
    
QuantumMethod
Published By: Neolane, Inc.     Published Date: Sep 17, 2010
With more than three decades in the hotel marketplace, Grupo Posadas operates more than 104 hotels and 19,042 rooms in 50 beach and city destinations in Mexico, Brazil, Argentina and Chile. It's brands include AQUA, Fiesta Americana Grand, Fiesta Americana, Lat 19°, Caesar Park and Caesar Business, making Posadas the leading Mexican hotel operator in Latin America. Posadas selected Neolane's enterprise marketing software to improve segmentation and deliver consistent, personalized customer communications across e-mail and direct mail channels, while streamlining campaign management within its loyalty programs.
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neolane, grupo posadas, segmentation, loyalty, email, direct marketing, customer communications, loyalty
    
Neolane, Inc.
Published By: Dependable Solutions     Published Date: Feb 16, 2010
A critical challenge for many companies in 2009 was to stay on top of licensees' obligations, payments, receipts and royalties, along with growing volume of approvals.
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dependable solutions, licensing, edi, electronic data interchange, sku
    
Dependable Solutions
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