salesforce

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Published By: Salesforce.com     Published Date: Sep 16, 2013
New Gartner research positions salesforce.com in the Leaders Quadrant for Sales Force Automation. Download the 2013 Gartner Magic Quadrant Report and find out what Gartner analysts have to say about Salesforce.
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gartner, salesforce.com, leaders quadrant, automation, report, best practices, cloud, enterprise applications, business technology, data center
    
Salesforce.com
Published By: Salesforce Desk.com     Published Date: Sep 19, 2014
It’s hardly surprising that half of small businesses fail within the first 1-5 years. It’s not easy to launch a new product, single-handedly manage everything from IT to accounting, fend off the competition, and grow a customer base — all at the same time. A great concept, capital, passionate employees, and a private chef can only get you so far. Offering awesome customer service can make the difference between a startup that flies and a startup that dies. Here are nine ways customer support can help you beat the competition and grow your business faster.
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startup, customer service, customer support, business growth, product launch, customer base
    
Salesforce Desk.com
Published By: Salesforce Desk.com     Published Date: Sep 19, 2014
What's the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on.
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startups, customer service, product, business growth, company dna
    
Salesforce Desk.com
Published By: FinancialForce     Published Date: Jun 21, 2017
Continue reading and uncover the top 9 reasons why Professional Services works better on the Salesforce platform to help drive growth and bridge the services and sales divide for smarter services delivery.
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professional services automation, psa, services automation, professional services, project management, project management software, resource management, time & expense management, project management for salesforce, psa for salesforce, cloud erp, talent management, project financials, professional services communities, mobility and collaboration
    
FinancialForce
Published By: Symantec     Published Date: Jun 13, 2018
El actual escenario es una desenfrenada carrera. Los funcionarios y las organizaciones adoptan a ritmo acelerado aplicaciones y servicios en la nube debido a la productividad, colaboración y conveniencia que ofrecen. ¿Y por qué actuarían de forma diferente? Si tiene un problema, es posible que exista una aplicación en la nube que pueda solucionarlo. Así mismo, el movimiento a nivel corporativo que se distancia de licencias tradicionales de software hacia plataformas en la nube como Office 365, G Suite, Salesforce, etc., ofrece el beneficio adicional de un modelo financiero de Opex en lugar de Capex para sus costos de software.
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Symantec
Published By: Symantec     Published Date: Jun 13, 2018
O cenário atual é uma corrida desenfreada. Funcionários e organizações adotam aplicativos e serviços na nuvem em um ritmo acelerado devido à produtividade, colaboração e conveniência que oferecem. E por que agiriam de forma diferente? Se você tem um problema, provavelmente há um aplicativo na nuvem que pode resolvê-lo. Além disso, o movimento a nível corporativo que se distancia de licenças de software tradicionais para plataformas na nuvem como o Office 365, G Suite, Salesforce, etc., oferece o benefício adicional de um modelo financeiro de Opex ao invés de Capex para seus custos de software.
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Symantec
Published By: Druva -AWS     Published Date: Apr 28, 2018
Data Loss Protection for Your SaaS & Cloud Apps SaaS applications like Office 365, G Suite, Box and Salesforce are not necessarily built to deliver a complete solution for data protection. This guide reveals the unforeseen risks of trusting your SaaS application to protect your data.
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Druva -AWS
Published By: Oracle     Published Date: Dec 13, 2011
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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crm, adoption, sales, actions, user adoption, sales, software
    
Oracle
Published By: Gleanster Research     Published Date: Nov 08, 2012
This comprehensive 30pg benchmark report explores how companies are implementing and augmenting CRM/SFA platforms with lead management and sales automation capabilities to maximize the value of CRM investments.
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crm, customer relationship management, sfa, salesforce automation, sales, operations, salesforce, sfa, sales optimization, sales manager, sales director, sales research, sales process, sales effectiveness
    
Gleanster Research
Published By: OutSystems     Published Date: Apr 10, 2014
David Norfolk of Bloor Research International discusses research that compares two high-productivity platform as a service (PaaS) development platforms: OutSystems Platform and Force.com from Salesforce.com (now re-branded as Salesforce1 Platform). In this webcast, he will debunk the main myths surrounding high-productivity application development and how both platforms have overcome them, albeit with somewhat different approaches for different kinds of customers.
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outsystems, predictive analysis, salesforce, cloud platforms, high productivity paas, management software company, it management, data center
    
OutSystems
Published By: Apttus     Published Date: Mar 20, 2013
An invaluable guide for salesforce.com customers who want to buy Configure Price Quote (CPQ) software.
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configure price quote software, cpq software, cpq applications, appexchange, apttus
    
Apttus
Published By: Salesforce.com     Published Date: May 14, 2013
What can Salesforce do for you? Download it now and explore the world's #1 CRM app. Download now.
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salesforce, salesforce app, sales, sales cycle, tracking business metrics
    
Salesforce.com
Published By: Salesforce.com     Published Date: May 14, 2013
Evaluating a new CRM or looking for a guide to show what features are available as you grow? Download now to learn what main CRM features can take your organization to the next level.
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crm solutions, crm technology, customer relationship management, saas crm
    
Salesforce.com
Published By: Salesforce.com     Published Date: May 14, 2013
Transforming Your Business with Salesforce. Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
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salesforce, salesforce app, sales application, crm, customer relationship management, saas crm
    
Salesforce.com
Published By: Salesforce.com     Published Date: May 14, 2013
This eBook examines how some of today’s most successful reps approach social sales.
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social sales, salesforce, social intelligence, social technologies, social enterprise
    
Salesforce.com
Published By: Salesforce.com     Published Date: May 14, 2013
Social Sales eBook: Find out which profile wins the most deals and how all your sales reps can be more successful.
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social sales, case study, ceb, salesforce, customer relationships, social enterprise, salescloud, servicecloud
    
Salesforce.com
Published By: Salesforce.com     Published Date: May 14, 2013
CRM Market Evaluation by Nucleus Research. Get the CRM Technology Value Matrix that evaluates the usability and functionality of CRM solutions that support sales, marketing, and customer service for any-sized business.
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crm technology, crm solutions, salesforce, social sales
    
Salesforce.com
Published By: Salesforce.com     Published Date: May 14, 2013
Get the Nucleus Research survey of CRM decision makers, showing the significant ROI opportunity all organizations should consider regarding mobile and social CRM adoption.
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crm, mobile crm, salesforce, social sales, salesforce, social crm, crm applications
    
Salesforce.com
Published By: salesforce.com     Published Date: May 30, 2013
At their most basic level, CRM CEC applications handle a wide range of tasks, including engaging customers and prospects across multiple channels, and handling trouble ticketing, order management, case management, advisory services, problem diagnostics and resolution, account management, and returns management.
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salesforce, crm, service cloud, cec, customer engagement, engagement center, engaging customers
    
salesforce.com
Published By: Salesforce.com     Published Date: Feb 12, 2014
It has been said that you can’t manage what you can’t measure, and you must measure what really matters. New service delivery models for IT service management, such as software as a service (SaaS), as well as emerging communications channels for support that include social media, will require some changes to the way you traditionally measure the effectiveness of your services. That’s why you should reexamine your service metrics as you begin to rely more heavily on SaaS, social media, and a more services-oriented approach to IT delivery.
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social media, metrics, it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance, remedy force bmc, salesforce
    
Salesforce.com
Published By: Salesforce.com     Published Date: Feb 12, 2014
According to Gartner, 50 percent of all new IT service desk tool purchases will utilize the cloud model by 2015. Yet service delivery via the cloud can adversely affect IT’s ability to meet an organization’s requirements. The adoption of cloud-based solutions demands that the business take a look at the skills needed for success, the delivery channels that must be realigned, and the potential effects on the business. With these issues in mind, is it worth venturing into the cloud? The market has been and will continue to be inundated with a plethora of IT service management (ITSM) vendors creating solutions dedicated to supporting cloud-based service management. In this article, we discuss why this is the case, as well as the benefits an organization can achieve by moving to a cloud-based environment.
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it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance, remedy force bmc, salesforce
    
Salesforce.com
Published By: Salesforce.com     Published Date: Feb 12, 2014
The nature of today’s business climate means that now, more than ever, companies look for any business advantage that helps them stay ahead of the competition. Often, that means companies take such steps as creating innovative products, increasing and maintain customer loyalty, and implementing cost-control measures to realize distinct advantages. Leading industry analysts point to two areas internally where companies can achieve the best possible advantages, by focusing on a company’s workers and work processes.
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it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance, remedy force bmc, salesforce
    
Salesforce.com
Published By: Salesforce     Published Date: Nov 18, 2014
"A growing business needs a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business. You’ll gain key business insights that help you close more deals, boost sales, and improve forecasting accuracy. But is now the right time for you? Read this e-book to get practical advice on: • Signs your business needs a CRM • How CRM can improve sales and productivity • Building your CRM strategy • How to maximize your ROI Download Your Complete CRM Handbook now so you can decide when your business should invest in a CRM. "
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crm, sales and productivity, customer information, business insights, forecasting, boost sales
    
Salesforce
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