salesforce

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Published By: Adaptive Planning     Published Date: May 20, 2011
Learn how you can significantly extend the capabilities of your existing Salesforce.com, NetSuite, or other CRM application with an affordable, easy-to-use, and quick-to-deploy solution that automates sales forecasting, improves pipeline visibility, and enables what-if scenario planning.
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adaptive planning, salesforce.com, netsuite, crm application, sales forecasting, pipeline, revenue predictability, crm data augmentation, rob hull, greg schneider, sales analysis
    
Adaptive Planning
Published By: Salesforce.com     Published Date: Mar 22, 2013
Login and get a quick snapshot of the state of your business.
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salesforce, crm, salesforce app, customer service, cloud, salesforce cloud, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Mar 22, 2013
Just as small businesses come in many varieties, CRM solutions span the spectrum from contact management capabilities all the way to full-featured customer relationship management,
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salesforce, crm, crm solutions, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Mar 25, 2013
A short whitepaper about how small businesses can run their business from the cloud.
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salesforce, crm, cloud computing, business in the clouds, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Mar 25, 2013
8 key plays for sales success: transforming your business with Salesforce
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salesforce, crm, sales, mobile applications, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 20, 2013
In 2013 Salesforce.com partnered with Fifth Quadrant to conduct quantitative and qualitative research into the customer service space in Australia and New Zealand. The research was designed to specifically examine new channels for service delivery such as Mobile Devices, Social Media to name a few and the maturity level of Australian organisations in regards to Customer Experience Strategy.
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salesforce, crm, crm solutions, research, best practices, ces, technology, knowledge management, data management, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 20, 2013
Small businesses define our economy, accounting for over 50% of all private sector jobs in Australia. And to thrive, they need to turn on fast and sustainable business growth. Download the exclusive eBook to see how they -Grew revenue 44% in just 6 months -Increased web traffic by 500% - Reduced project time by 10% And get insights and advice from three successful entrepreneurs: -TripADeal: Norm Black, Founder -Nu-Steel Homes: Ash Richardson, General Manager -Platinum Direct Finance: Richard Kew, Director
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small business technology, private sector, business solution, crm, salesforce, australia, best practices, sustainability, knowledge management, enterprise applications, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 28, 2013
Just 7% of consumers say that customer service experiences they have with companies typically exceed their expectations. Now think about how you could succeed and profit as a business if you not only continually offered good service to your customers, but also frequently offered more than what they expected. Discover: The secrets to lining up your customer service with your brand. The best way to train employees. How to make employees feel good about giving great service. The significance of monitoring customer interactions. Which customer metrics you should pay attention to. The cheapest way to earn new customers. Download this ebook to learn what you need to do to give customers what they want and earn a customer for life!
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customer service, best practices, 6 secrets, managing expectations, employee training, metrics, customer interactions, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 28, 2013
The way salespeople qualify prospects has changed. According to sales experts, rather than chase prospects away with an endless string of qualifying questions, you need to learn about them, while they learn about you and your company. Read How To: Informally Qualify Prospects Research before a Meeting Interact with Buyers Spot Bad Leads Download this ebook, loaded with practical advice from noted sales leaders, so you can qualify the right prospects and rock your sales goals.
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customer experience strategy, crm, best practices, australia, salesforce, research, business performance, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 28, 2013
The ability to deliver exceptional customer experiences is proving to be a business differentiator – in fact, organizations that have a more mature customer experience strategy report between 10-20% greater impact on revenue generation outcomes than less mature businesses. This white paper reveals how your organization can better respond to changing consumer behaviors, needs, and expectations regarding customer experience and touch points.
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custom service, contact center, supporting technology, customer service trends, best practices, business technology
    
Salesforce.com
Published By: Brainshark     Published Date: Aug 02, 2017
Whether your sales reps are 25 or 65, sales enablement leaders all have the same goal: to ensure that reps are prepared to have impactful conversations with each and every buyer. However, the preferred methods of sales coaching change from generation to generation. Thankfully, sales coaching technology helps sales enablement leaders bridge that gap. This exclusive eBook provides details on how to use technology to alter your coaching strategy to appeal to next-gen sales reps, including: • Mobile and video-based coaching • Options for both formal and informal learning • Coaching for both individual and organizational mastery
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next-gen sales force, sales enablement, coaching, salesforce
    
Brainshark
Published By: Groove     Published Date: May 16, 2018
Build.com is a well-established online retailer of home improvement products. Their sales team was stretched thin, and they needed a way to ensure accurate records in Salesforce in a way that didn’t hurt overall sales and customer outreach. While they were initially drawn to Groove for the Salesforce Email Sync, they soon discovered more ways to turbocharge their sales effort with personalizable drip campaigns through Flow.
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Groove
Published By: Groove     Published Date: May 16, 2018
HotSchedules is a technology company that streamlines several aspects of running a business in the service industry. The sales team at HotSchedules had been using Salesforce for several years, but they were spending a lot of time on data entry and other manual tasks. They needed a way to simplify recordkeeping so they could spend more time talking to prospects. The HotSchedules sales team is taking advantage of the full suite of features in Groove to enhance their sales operations at every turn — from Salesforce integration to multi-step campaigns to analytics. Let’s take a look.
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Groove
Published By: Groove     Published Date: May 16, 2018
Trader Interactive provides marketing services and technology solutions to customers across seven verticals. Their customer support team was bogged down with associating support requests with the appropriate cases in Salesforce, and they needed a solution to streamline their work. Now, the customer support team enjoys Gmail integration with Salesforce, and the sales team takes advantage of multi-step campaigns, email tracking, and much more. Overall, they’ve been able to work more efficiently and provide better value to their customers. Let’s check out their story.
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Groove
Published By: Brightcove     Published Date: Sep 17, 2014
Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication of video content to its Web site through a custom video portal to increase user engagement and increase the amount of time users spend learning about the brand. Nucleus found that using Brightcove enabled ExactTarget Marketing Cloud to better leverage its online video presence to increase its engagement with users and more effectively manage its digital brand.
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digital marketing, video content, online video presence, custom video portal
    
Brightcove
Published By: Box     Published Date: Nov 12, 2014
Thanks to Box and Salesforce, a young luxury brand can go toe-to-toe with the major players. Learn how Bespoke Collection uses Box and Salesforce to professionalize the customer experience, reduce friction in the sales process, and boost communication across marketing and sales teams.
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customer experience, sales process, communication, marketing and sales teams, salesforce
    
Box
Published By: Box     Published Date: Nov 12, 2014
Box for Salesforce lets sales teams easily access, manage, and share contracts, presentations, and more, all from within Salesforce. Learn how Boc helps sales people accelerate the sales cycle, streamline the sales process, and drive compelling customer conversations.
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sales teams, management, sales cycles, streamline sales, customer conversations
    
Box
Published By: Box     Published Date: Nov 12, 2014
Bespoke Collection, a wine producer, uses Box to compete with major players in its industry. Learn how Box help accelerate the sales cycle from any location, keep branding consistent, and reduce friction in the sales process with integration like Salesforce and DocuSign.
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close sales, competitive edge, branding, sales process, integration, accelerate sales
    
Box
Published By: Salesforce.com     Published Date: Jul 02, 2014
The most successful community banks are using advanced customer relations management (CRM) and collaboration technology to mitigate risks and maximize opportunities. Are you ready to take the first step towards a more profitable future? Download this white paper to learn how.
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salesforce.com, community banks, customer relations management, crm, collaboration technology, mitigate risks, maximize opportunities, knowledge management, enterprise applications
    
Salesforce.com
Published By: Salesforce.com     Published Date: Jul 02, 2014
With today's financial advisors and wealth managers facing such tough competition, the ability to thrive comes through maximizing efficiency and finding innovative ways to maintain and grow business. This white paper highlights how technology is a great partner for meeting this need: • Create more relevant interactions with customers by tracking your business in the cloud • Connect to your customer information from any mobile device • Increase sales to your customers with a deeper understanding of their needs Download this white paper to learn more!
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salesforce.com, customer tracking, business in the cloud, financial advisors, wealth managers, mobile devices, enterprise applications, data center
    
Salesforce.com
Published By: Salesforce.com     Published Date: Jul 02, 2014
A well-executed "System of Engagement" strategy provides value to banks and customers. • Approximately 45% of bank customers today regularly interact with their institution through a mobile channel, with estimates of 70% within a few years. • Why it’s time to break down the System of Record and move to a System of Engagement. • How this shift can increase customer satisfaction and create new business opportunities. Download this white paper to get the full details on how a new approach to banking pays off for everyone.
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salesforce, system of engagement, banking, increase customer satisfaction, mobile channel, system of record, knowledge management, enterprise applications
    
Salesforce.com
Published By: Salesforce.com     Published Date: Jul 02, 2014
Providing a consistent picture of the customer household to every line of business results in more lead conversion, cross-selling opportunities and an outstanding customer experience. In this webinar, Kennebunk Savings Bank shares how it transformed its business by breaking down silos, increasing sales effectiveness and orienting all lines of business around the customer.
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salesforce.com, community banks, customer relations management, crm, collaboration technology, mitigate risks, maximize opportunities, knowledge management, enterprise applications
    
Salesforce.com
Published By: Salesforce.com     Published Date: Jul 02, 2014
Hear directly from First Midwest Bank about their proven success strategies leveraging ExactTarget to better market their bank.
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salesforce.com, community banks, customer relations management, crm, collaboration technology, mitigate risks, maximize opportunities, knowledge management, enterprise applications
    
Salesforce.com
Published By: Salesforce.com     Published Date: Jul 02, 2014
Hear directly from New Hampshire Bank on how it trained 300 users on salesforce.com and watch a live demonstration.
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salesforce.com, community banks, customer relations management, crm, collaboration technology, mitigate risks, maximize opportunities, knowledge management, enterprise applications
    
Salesforce.com
Published By: Mimecast     Published Date: Feb 28, 2017
Meer Informatie over Office 365™ Migratierisico's en hoe u de afhankelijkheid van uw SaaS-applicaties kunt beheersen. Als u als organisatie overweegt om naar Office 365™ over te stappen, moet u zich bewust zijn van een aantal belangrijke risico's voor uw e-mailinfrastructuur. De cloud lijkt misschien een eenvoudig, kosteneffectief alternatief voor lokale e-mail, maar de continuïteit en de veiligheid mag niet over het hoofd worden gezien. Download hieronder ons e-boek, Zonder Zorgen Uw E-mail naar de Cloud Verplaatsen: Aanbevolen Procedures voor het Beheersen van Risico's in een Office 365 Wereld" voor meer informatie over het beheersen van risico's met uw e-mail in de cloud. - See more at: http://info.mimecast.com/wakkerworden.html#sthash.xdcnYAbz.dpuf
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office 365, e-mail, beveiliging, salesforce, schaalbaarheid
    
Mimecast
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