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Published By: SAP     Published Date: Nov 17, 2016
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
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sap, human resources, employee, deloitte, culture
    
SAP
Published By: SAP     Published Date: Jul 17, 2012
With best-in-class processes supported by the right IT infrastructure, today's service parts organizations can operate at a new level of flexibility, efficiency, and responsiveness. This paper is the first in a five-part series that describes the best-in-class processes of Cat Logistics Services Inc. (Cat Logistics), a wholly owned subsidiary of Caterpillar Inc. It explores how Cat Logistics has optimized its demand-planning processes to proactively address customer demands and drive profitable growth.
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infrastructure, white paper, best processes, growth, business technology
    
SAP
Published By: SAP     Published Date: Jul 25, 2012
With best-in-class processes supported by the right IT infrastructure, today's service parts organizations can operate at a new level of flexibility, efficiency, and responsiveness. This paper is the first in a five-part series that describes the best-in-class processes of Cat Logistics Services Inc. (Cat Logistics), a wholly owned subsidiary of Caterpillar Inc. It explores how Cat Logistics has optimized its demand-planning processes to proactively address customer demands and drive profitable growth.
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infrastructure, technology, cat logistics, caterpillar, management, business technology
    
SAP
Published By: SAP     Published Date: May 11, 2012
Organizations are realizing that SaaS solution can be comparable to, or better, than BI implemented in the traditional manner. That said, Software-as-a-Service is not for everyone.
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saas, software-as-a-service, business intelligence, data integration, knowledge management, enterprise applications, data management, business technology
    
SAP
Published By: SAP     Published Date: May 11, 2012
Business intelligence allows business users to analyze and better understand their organization's plans and results.
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business intelligence, medium sized business, streamlining, kpi, enterprise applications, business technology
    
SAP
Published By: SAP     Published Date: May 22, 2017
Learn how Dickinson + Associates is using SAP S/4HANA Professional Services Cloud—including the entire suite of accounting, financials, and procurement—to gain better visibility into their business. For the first time, the company has real time tracking of project profitability, as well as better visibility into resource scheduling. 
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dickinson, associates, sap, s/4hana, accounting, cloud
    
SAP
Published By: SAP     Published Date: Mar 28, 2011
Consider five key service process platforms that are shaping the future - as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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customer loyalty, service profitability, sap, sap crm, value creation
    
SAP
Published By: SAP Inc.     Published Date: Jun 16, 2009
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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sap, customer service, it strategy, customer expectations, enterprise applications
    
SAP Inc.
Published By: Sitecore     Published Date: Feb 25, 2015
The forces of digital disruption have empowered consumers and inverted the power relationship between buyers and sellers. Competitive advantages based on manufacturing, distribution, and IT are no longer sustainable. Customer loyalty has all but disappeared; buyers can and will shift their allegiance immediately if disappointed. In the era of the empowered consumer, business success depends upon offering consistently outstanding customer experiences across multiple touchpoints and over the entire customer lifecycle.
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content management, vendors, digital experience, optimization, web page, hosting, business, agenda, software development, enterprise applications
    
Sitecore
Published By: SAP     Published Date: May 03, 2016
Read this white paper to explore five technology trends impacting the digital world, and find out how your organization can reimagine business models to maintain a competitive edge.
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sap, digital, digital defense, competitive edge, defense industry, enterprise applications, data management, business technology
    
SAP
Published By: SAP     Published Date: Oct 11, 2018
The consumer durables sector continues to evolve. Consumer demand for connected, energy-efficient appliances is driving investment in R&D – even as profitability pressures necessitate new cost-cutting measures. And intensifying vertical and virtual integration means manufacturers need stronger relationships with extended supply chains. Supply chain and sourcing professionals are leading the charge. Learn how a digital strategy enables the transformation needed to excel today.
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SAP
Published By: SAP Ariba     Published Date: Oct 11, 2018
The consumer durables sector continues to evolve. Consumer demand for connected, energy-efficient appliances is driving investment in R&D – even as profitability pressures necessitate new cost-cutting measures. And intensifying vertical and virtual integration means manufacturers need stronger relationships with extended supply chains. Supply chain and sourcing professionals are leading the charge. Learn how a digital strategy enables the transformation needed to excel today.
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SAP Ariba
Published By: SAP     Published Date: Oct 11, 2018
New forces are reshaping the fast-moving consumer goods (FMCG) sector – and SAP anticipates that they will spur more change in the next five years than has been seen in the last 50. While the sector’s focus for the last half-century was getting consumers into retail stores to shop, we anticipate a focus shift to seizing “moments of opportunity.” This involves serving consumers when and where they need it. Sourcing and supply chain leaders are playing a key role in driving this evolution.
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SAP
Published By: SAP Ariba     Published Date: Oct 11, 2018
New forces are reshaping the fast-moving consumer goods (FMCG) sector – and SAP anticipates that they will spur more change in the next five years than has been seen in the last 50. While the sector’s focus for the last half-century was getting consumers into retail stores to shop, we anticipate a focus shift to seizing “moments of opportunity.” This involves serving consumers when and where they need it. Sourcing and supply chain leaders are playing a key role in driving this evolution.
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SAP Ariba
Published By: SAP     Published Date: Oct 11, 2018
Life sciences is an industry on the move. Driven by regulatory changes, manufacturing capacity, and margin pressures, the industry’s supply chain and procurement leaders are relying heavily on contract manufacturing organizations (CMOs). These relationships require new ways of managing product quality and costs across the supply network. Learn how a true digital strategy can optimize internal and external processes – and extend them beyond the enterprise – so you can excel in today’s complex market.
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SAP
Published By: SAP Ariba     Published Date: Oct 11, 2018
Life sciences is an industry on the move. Driven by regulatory changes, manufacturing capacity, and margin pressures, the industry’s supply chain and procurement leaders are relying heavily on contract manufacturing organizations (CMOs). These relationships require new ways of managing product quality and costs across the supply network. Learn how a true digital strategy can optimize internal and external processes – and extend them beyond the enterprise – so you can excel in today’s complex market.
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SAP Ariba
Published By: SAP     Published Date: May 03, 2016
Decades of finance processes designed for the batch world have tied the hands for finance professionals. Now, it’s about running in real time and understanding the impact of decisions before they are made. It’s time to reimagine everything, so we can do anything.
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sap, finance, digital, digital economy, transformation, enterprise applications, business technology
    
SAP
Published By: IBM APAC     Published Date: Jun 13, 2017
In this e-book, we look at the key topics CIOs have outlined as their priorities and discover how solutions from IBM and SAP can help CIOs achieve them.
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digital transformation, cio, ibm, sap, c-suite
    
IBM APAC
Published By: SAP     Published Date: Mar 22, 2016
Experts say the demand for electricity, natural gas, and water will double or triple as billions of people join the digital economy, and the use of energy and water will grow while vehicles and mass transit go electric. One thing is clear – the digital economy needs clean, dependable, and affordable electricity. This should be a great outlook for power generators, distributors, and retailers, but decarbonization, deregulation, and decentralization are disrupting the century-old utilities hierarchy. A “Digital Energy Network” is emerging that reflects new structures of power generation, transmission, distribution, and retail. It will foster new business models and processes and transform work in a competitive and collaborative digital economy.
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digital utilities, sap, digital world, natural resources, business technology
    
SAP
Published By: SAP     Published Date: May 05, 2016
Transform your extended supply chain to place the customer at the center of value, deliver personalized demand for individual customers, collaborate with business partners for innovative products, and maximize scarce resources — so you can achieve increased responsiveness, efficiency, and competitive advantage.
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sap, supply chain, digital, enterprise applications, data management, business technology
    
SAP
Published By: SAP     Published Date: Mar 17, 2016
Transform your extended supply chain to place the customer at the center of value, deliver personalized demand for individual customers, collaborate with business partners for innovative products, and maximize scarce resources — so you can achieve increased responsiveness, efficiency, and competitive advantage.
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sap, digital, supply chain, knowledge management, data management
    
SAP
Published By: SAP     Published Date: Mar 08, 2016
The digital economy is upending all industries and processes, placing a premium on speed, customer satisfaction, personalized products, and collaboration. These dynamics require companies to adopt a digitized, extended supply chain model that can respond immediately to dynamic changes and satisfy increasingly demanding customers.
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sap, supply chain, digital, it management, data management
    
SAP
Published By: SAP     Published Date: Jul 24, 2015
Watch this webinar to learn how Discount Tire is making life simpler for customers by running simply with SAP solutions.
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discount tire, sap, it trends, retail, big data, seamless retailing
    
SAP
Published By: SAP     Published Date: Jul 27, 2015
Watch this case study to learn how Discount Tire is making life simpler for customers by running simply with SAP solutions.
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discount tire, sap, it trends, retail, big data, seamless retailing
    
SAP
Published By: SAP     Published Date: Dec 10, 2018
As a finance leader, you must be wondering, where do I begin? In a survey conducted with Oxford Economics with 1,500 finance executives globally, we found 6 common traits shared by leading CFOs that boost business performance and efficiency as well as governance, risk and compliance effectiveness across the company. Discover the 6 ways finance leaders stay ahead of the pack and how you can start to incorporate these best practices into your current function.
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SAP
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