Even through challenging economic times, the need for physical data center capacity continues to grow. For some businesses, the driver is expansion into new markets or geographies. For others, it's the need to deal with growing amounts of data generated by applications with high-capacity demands, evolving end-user abilities, or regulatory bodies that demand ever-increasing quantities of meticulous documentation. The "build-or-buy" decision between construction and colocation should be weighed carefully, as the choice will affect your company and your bottom line quite literally for decades. This executive report will review six key factors that affect that choice, some of which extend beyond a basic TCO analysis.

Energy costs have become an increasing contributor to pumping systems Total Cost of Ownership (TCO). In fact, energy cost represents 40% of the TCO of a typical pump. It is possible to reduce the electrical consumption by at least 30% utilizing Variable Speed Drives while decreasing maintenance costs associated with the mechanical driven system. This paper explains how to reduce TCO with a limited investment focused on three key areas: energy efficiency management, asset management, and energy cost management.

Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.

If you're going to implement an automation tool, ensure that the tools and solutions you implement can carry your business through the rapidly changing marketplace. Desktop recording and attended automation program offer a quick return on investment but overtime, because the scripts they use so frequently become obsolete - the total cost of ownership (TCO) over the long run simply isn't sustainable.

This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.

In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.

This whitepaper discusses the need to target outcomes and focus on building a complete, 360-degree view of your customers -- who they are, where they came from, what they do, and how you can best meet their needs.

A benchmark report to provide IT decision makers with a fair comparison of two of the most popular application server products on the market today.

Lifecycle marketing is changing the way companies interact with prospects and customers through the email channel. This white paper explores five common questions and some ideas on how to jumpstart your lifecycle marketing efforts.

There's no reason overseeing and managing a million-plus subscriber email database should be a discombobulated and overbearing task. Start being an effective email marketer by creating a plan, brushing up on your skills, and cleaning house. Implementing these six simple tweaks will go a long way towards maximizing the return, response, and revenue from your email program.

New movers are ideal targets for Direct Marketers. New homeowners and renters invariably purchase a wide range of products and services. According to moving.com "People who are moving spend more during the 3 months surrounding their move than non-movers spend in 5 years."

This white paper explains a new approach for providing complete, affordable and easy to manage security to even smallest branch offices.

In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.

In April 2016, SAP commissioned Forrester Consulting to evaluate how enterprises are taking advantage of IoT, how IoT fits into broader digital transformation initiatives, and the role of immediate insights in realizing the benefits that IoT can deliver.

Download this guide: Four Ways to Empower Data and Help your Business Acquire and Retain Customers.

As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit

Forrester Consulting conducted a Total Economic Impact (TEI) study to provide readers with a framework to evaluate the potential financial impact of SAP S/4HANA on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using SAP S/4HANA. Read the study to learn how Forrester concluded that SAP S/4HANA provides an ROI of 349%.

Leading companies are making digital transformation a reality put data and intelligence at the center of their future. They are building new capabilities, skills, and technology, and evolving their culture to transform into an ‘Intelligent Enterprise’ and achieve the aforementioned outcomes. These companies are not only delivering short-term value to shareholders, but are also positioned to thrive and transform their industry. Explore how SAP can help you navigate the journey to the Intelligent Enterprise.

Eli Lilly Japan has numerous large and valuable brands, including Humalog and Trulicity. When launching new products, Eli Lilly wants customer—health care providers (HCP) and patients—to have the best possible experiences. This means delivering products that go “beyond the pill.” By embedding its drugs into holistic offerings while leveraging digital channels, real-world evidence, Artificial Intelligence (AI), and automation, Eli Lilly Japan aims to transform customer engagement, leading to competitive advantage and improved patients’ health outcomes.

Cities are changing at a pace never before possible, bringing smart features online daily. But smart features don’t equal smart cities. That’s why aspiring smart cities are shifting from siloes of smart features to a more holistic approach that connects and makes sense of all people and things. This shift demands technology solutions that are edge-centric, cloud-enabled and data-driven, able to deliver citizen-centric outcomes now and into the future.

Artificial Intelligence (AI) has already begun to improve targeting, segmentation, media buying and planning in the advertising industry. AI algorithms can extract complex patterns from vast numbers of data points, and in so doing, are able to self-correct and learn patterns. The revenue potential that improved personalization, segmentation and targeting that AI provides to marketers is huge. At HERE Technologies, we are placing AI and machine learning at the center of our products and services. We see the opportunity in automated machine learning to enrich the targeting and effectiveness of mobile advertising campaigns in real time. But the outcome of implementing such technology depends on the quality of data being fed into it from the outset. AI wouldn’t be as helpful if it’s being used alongside questionable location data or audience data. HERE’s location data provides a strong thread that can be woven throughout every stage of the media buying process, offering more context and

Using your allotted resources wisely is admirable. However, have you thought in detail about the real costs associated with using “white box” servers? The Cisco Unified Computing System™ (Cisco UCS®) delivers advantages, including a lower total cost of ownership (TCO), beyond those that white-box servers can deliver.

Digital transformation (DX) is a must for midsize firms (those with 100 to 999 employees) to thrive in the digital economy. DX enables firms to increase competitive advantage through initiatives such as automating business processes, creating greater operational efficiencies, building deeper customer relationships, and creating new revenue streams based on technology-enabled products and services. DX is a journey, and it starts with firms embracing an IT-centric vision that guides a data-driven, analytics-first strategy. The outcome of DX initiatives depends on the ability of a firm to efficiently leverage people (talent), process, platforms, and governance to meet the firm’s business objectives.

Very little data is available on how effectively enterprises are managing private cloud deployments in the real world. Are they doing so efficiently, or are they facing challenges in areas such as performance, TCO and capacity? Hewlett Packard Enterprise commissioned 451 Research to explore these issues through a survey of IT decision-makers and data from the Cloud Price Index.

Derzeit liegen nur wenige Daten dazu vor, wie effizient Unternehmen Private Clouds in der Praxis implementieren. Gehen sie effizient vor oder stehen sie in Bereichen wie Leistung, TCO und Kapazität gewissen Herausforderungen gegenüber? Hewlett Packard Enterprise hat 451 Research beauftragt, diese Themen mithilfe einer Befragung von IT-Entscheidungsträgern und von Daten aus dem Cloud Price Index zu erforschen.