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Published By: Jive     Published Date: Apr 10, 2014
This report, by Aberdeen, both observes the way enterprise social collaboration (ESC) tools help companies empower their agents through connectivity and drive results and studies best practices in highly successful enterprise social collaboration program implementation.
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reachmail, enterprise social collaboration, customer service, connectivity, results, best practices
    
Jive
Published By: Jive     Published Date: Apr 10, 2014
This report, by Aberdeen, both observes the way enterprise social collaboration (ESC) tools help companies empower their agents through connectivity and drive results and studies best practices in highly successful enterprise social collaboration program implementation.
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reachmail, enterprise social collaboration, customer service, connectivity, results, best practices
    
Jive
Published By: Cisco     Published Date: Nov 17, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable. A convergence of low-cost but high-quality technology and a highly competitive business environment is making video collaboration a channel of choice for today’s information workers and decision makers. The availability of relatively low-cost technology—including high-quality video conferencing equipment, high-bandwidth networks and easy-to-use applications and tools—is bringing video collaboration within reach of today’s workforce. The impact on innovation and productivity—as well as critical business processes, from customer service to problem-solving—is only just starting to be felt.
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cisco, forbes insights, video conferencing, productivity, collaboration, it management, wireless, knowledge management, business technology
    
Cisco
Published By: Cisco     Published Date: Apr 19, 2016
Golin brings account teams, clients, and their best ideas together in one place with the Cisco Spark application.
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cisco webex, global communications, golin, client experience, client servicing, best practices, teamwork, collaboration tools, wireless, enterprise applications, business technology
    
Cisco
Published By: LifeSize, a division of Logitech     Published Date: Jul 07, 2014
How we communicate in the business world is changing. Businesses increasingly have more remote workers. Whether working remote fulltime, part-time or just traveling for business, these workers rely heavily on their own mobile devices to stay connected to their teams, as well as to participate in meetings. Now more than ever, remote workers want (and expect) face-to-face interaction—and they want a seat at the meeting. There’s a strong demand for a video conferencing solution that can provide a simple and instant connected experience from the office to the home and on the go. Download now to learn more about cloud video conferencing.
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lifesize, cloud, cloud video, remote, mobile, conferencing, software development, business technology
    
LifeSize, a division of Logitech
Published By: Q1 Labs     Published Date: Feb 02, 2012
A leading retailer with stores worldwide was seeking a more innovative tool to protect customer privacy and intellectual property. PCI compliance mandated log collection, but a vast number of different tools generated an overwhelming amount of log data, making it difficult for the small security team to review it effectively. The solution the company chose had to fit into a diverse network, provide intelligent reporting and offer a centralized management console.
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siem, security event management, it network security, security intelligence, it security intelligence, siem solution, siem technology, security monitoring, threat detection, fraud prevention, risk management, security compliance, pci compliance, log management, log data, log management solution
    
Q1 Labs
Published By: Workfront     Published Date: Sep 18, 2014
Among the common phrases used in creative services teams there is a group that are deceptively harmless because we hear them so often: • "It's a win-win." • "It’s about 80% complete." Like an optical illusion, these phrases seem like one thing, but when you look at the whole picture, they turn out to be something else entirely. Read this ebook to dispell the illusions of productivity. You will learn how to: • Reduce personal inbox clutter • Track your work in one place • Identify approvers from the beginning Find out how to turn the illusion of productivity into your reality
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creative, illusions of productivity, reduce inbox clutter, track work, identify approvers, enterprise applications
    
Workfront
Published By: Workfront     Published Date: Nov 17, 2015
How will ensure your marketing initiatives’ success in 2016? Join us for a TED-style webinar on Wednesday, December 16, at 1:00 p.m. ET, with marketing thought leaders Ann Handley, Jay Baer, Joe Staples, and Mark Schaefer as they provide forward-looking recommendations on how marketing managers and executives can confront and overcome the challenges of the coming year. How your marketing team works is as important as what they’re working on. The winners in 2016 will be those teams who optimize their team’s work processes and tools for maximum creativity, efficiency, and reactivity. This webinar promises tips and tricks on how to build this kind of high-performing marketing team, including: • How to better plan, prioritize, and manage your work for a successful 2016 • Trends that impact the way marketers work and their ability to succeed • How to manage your teams to understand the full scope of work and make data-driven decisions
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Workfront
Published By: Citrix     Published Date: May 09, 2014
A wide range of business issues is driving IT toward desktop virtualization. One solution—Citrix XenDesktop with FlexCast technology—helps IT teams empower their entire workforces, one project at a time
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citrix, virtualization, desktop virtualization, mobile workers, laptops, xendesktop, mobile
    
Citrix
Published By: Viavi Solutions     Published Date: Oct 11, 2013
Network teams are increasingly being told by management to track and manage the end user's experience without any clear guidance as to its meaning.
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monitoring metrics, user experience, it managers, user experience metrics, essential monitoring, network teams, track users, network world, windows interface management, network instruments, networking, it management
    
Viavi Solutions
Published By: IBM     Published Date: Aug 21, 2013
In many enterprises, marketing is a multichannel effort that includes a wide range of touch points. The touch points range from websites and email promotions to traditional print advertising, postal mail, and broadcast, and direct sales by phone and in-person sales teams. But too often, each channel works independently, accountable to its own objectives, unaware of the efforts and results made within other marketing channels. As a result, call centers speak to customers without knowing the offers the customers previously accepted or rejected. In addition, emails launch without reference to online promotions and websites present messages that disregard their visitors’ previous contact history.
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cross channel marketing, customer communications, interactive marketing, multi-channel marketing, sales, multichannel, communications, email marketing, customer relationship management, crm, business technology, telecom
    
IBM
Published By: Oracle     Published Date: Nov 01, 2013
Being responsible for one-third of a business’ success already puts HR in a critical role. But it’s not just about finding the best people—it’s about finding the best people, at the lowest cost, with the lowest possible attrition and the best possible performance. And it’s about guiding your executive team to the right decisions using the language they understand best: numbers. Talent management—covering everything from recruiting and compensation to ongoing education and retention—has traditionally been managed in silos, with a series of disparate systems and disconnected processes and reports. In today’s data-driven world, CEOs demand more. This new study conducted by HR.com explores what’s working for organizations today and the biggest gaps to fill.
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zenithoptimedia, oracle, successful hr leadership, talent management, core business strategy, human resources, transactional to strategic, financial decisions, smart recruiting, talent scarcity and recruitment, technology advances, competitive compensation, quality of hire, hire smartly
    
Oracle
Published By: Polycom     Published Date: Dec 18, 2014
Polycom and Quocirca surveyed over 800 business video conferencing users around the world on the state of video adoption. The global findings revealed that there distinct advantages beyond travel savings, including improved team work and productivity. This report explores why some organizations have embraced and benefited from the use of video communications and why some have not. It outlines the positive visual cultural aspects that drive adoption, as well as the challenges that seem to hold some organizations back.
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business, video, advantages, travel, productivity, benefits, adoption, challenges, conference, multicultural, meetings, communication, cio, digital, information, marketplace, infographic, global, trends, business technology
    
Polycom
Published By: Polycom     Published Date: Dec 18, 2014
Some people believe high performance teams come together and innovate due to luck—the right people happen to be together in a room at the right time. By reviewing moments in history that resulted in some of our biggest innovations— from the light bulb to the airplane—you will see that luck has very little to do with it. Working to create an innovative environment with high performers is possible in any environment if the proper measures are taken to make it work.
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polycom, risk mitigation, critical thinking, innovation, nurturing, it management, knowledge management, enterprise applications, data management, human resource technology
    
Polycom
Published By: Riverbed     Published Date: Sep 05, 2014
If you work on a network operations team, you know how increasingly hard it is to understand and ensure application performance for your end users. You need visibility into areas where issues may occur – end-user devices, network and infrastructure – in order to identify and diagnose problems quickly and minimize downtime. But it hasn’t been easy to gain this level of visibility across the WAN or hybrid network without deploying additional probes, packet capture devices or remote site technicians. Blind spots are everywhere making it difficult to focus on managing and monitoring the applications that matter the most to your business. And when nearly 50% of a network’s traffic is web-based and it all looks the same to the network, identifying your important applications and staying ahead of their performance problem is more difficult than ever. That could mean inefficient troubleshooting, longer time to resolution, and an overall lack of application intelligence. Who wants that?
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application, network, performance, nirvana, visibility, infrastructure, enterprise applications
    
Riverbed
Published By: DocuSign     Published Date: Feb 21, 2017
Doing more with less is the name of the game for SMBs. Learn about DocuSign’s suite of solutions for small business that let you deliver contracts, get approvals, sign invoices all without an IT department. DocuSign seamlessly integrates with Salesforce and is easy to use for you and your team. Speed up sales, hire employees faster, and give your customers another reason to rave. Come hear directly from DocuSign product leads and customers about how you can make DocuSign for Salesforce go to work for you.
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DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
Doing more with less is the name of the game for SMBs. Learn about DocuSign’s suite of solutions for small business that let you deliver contracts, get approvals, sign invoices— all without an IT department. DocuSign seamlessly integrates with Salesforce and is easy to use for you and your team. Speed up sales, hire employees faster, and give your customers another reason to rave. Come hear directly from DocuSign product leads and customers about how you can make DocuSign for Salesforce go to work for you.
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DocuSign
Published By: IBM     Published Date: Apr 16, 2014
Instead of only managing projects, organizations do need to manage value! "Doing the right things" and "doing things right" are the essential ingredients for successful software and systems delivery. Unfortunately, with distributed delivery spanning multiple disciplines, geographies and time zones, many organizations struggle with teams working in silos, broken lines of communication, lack of collaboration, inadequate traceability, and poor project visibility. This often results in organizations "doing the wrong things" and "doing things wrong", with associated higher costs, project delays and lower quality.
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ibm, software, systems, systems delivery, distributed delivery, collaboration, visibility, traceability, reduce costs, project management, software development, it management
    
IBM
Published By: Oracle     Published Date: Mar 18, 2014
Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize the Front Line to Grow the Bottom Line (December 2011), shows that 60% of companies’ sales team members are primarily remote workers. Indeed, in Aberdeen research for Mobile HCM: Workforce and Talent Management on the Move (June 2010), 57% of respondents who track the impact of their mobile recruiting efforts report improved quality and/or size of their talent pool as a result of their work. Does attracting and retaining a quality sales force thus require corporate technologies and processes that are influenced by consumer trends and cultural sea changes? Moreover, are there benefits to enterprises that enable their sales team to work remotely?
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oracle, data management, account management, sales performance management, remote workers, sales research, workplace shifts, sales strategy, data center, research
    
Oracle
Published By: Blue Jeans Network     Published Date: Jul 21, 2014
Over the past two decades, the conferencing and collaboration industry has introduced a series of enterprise communications offerings that address these challenges by enabling voice, video, and data collaboration at a distance – saving customers time and money, fostering team collaboration, and improving employee work-life balance. More recently, video conferencing and collaboration solutions have moved to the "cloud," giving customers cost effective, scalable, and more flexible purchasing options to meet their expanding communications needs. Download to learn more!
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video collaboration, conferencing, data collaboration, video conferencing, flexible purchasing options, cloud, enterprise applications, data center
    
Blue Jeans Network
Published By: Viavi Solutions     Published Date: Jan 04, 2017
Growing in number and becoming increasingly more malicious, security threats and attacks pose a severe threat to the survival of a business. Security operations teams need to leverage every available tool to respond more quickly and effectively to these incidents. While network packet capture and forensic analysis has traditionally been used by network operations, such a tool can also help security teams augment existing defenses and get on top of these threats. Given the hostile IT security environment, close collaboration between these groups is crucial to overall IT organizational success. This white paper explains the importance of packet capture and forensic analysis to security operations, examines the dynamics of this growing collaboration between security and network teams, and explores a leading platform in this market from Viavi Solutions.
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Viavi Solutions
Published By: Viavi Solutions     Published Date: Jan 04, 2017
In the age of information, staying on top of emerging threats requires IT teams to leverage existing tools in innovative ways, such as applying deep packet inspection and analysis from performance monitoring solutions for advanced security forensics. Based on recent insight gathered from 322 network engineers, IT directors and CIOs around the world, 85 percent of enterprise network teams are now involved with security investigations, indicating a major shift in the role of those teams within enterprises. Large-scale and high-profile security breaches have become more common as company data establishes itself as a valuable commodity on the black market. As such, enterprises are now dedicating more IT resources than ever before to protect data integrity.
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Viavi Solutions
Published By: AlienVault     Published Date: Mar 30, 2016
With AlienVault USM, the IT team for the City of Lewiston has been able to identify critical vulnerabilities, find orphaned services accounts, and detect threats before they became incidents. Learn how this team greatly improved network security on a small budget.
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AlienVault
Published By: AlienVault     Published Date: Oct 20, 2017
Get All 5 Chapters of AlienVault’s How to Build a Security Operations Center (On a Budget) in 1 eBook! You'll get an in-depth look at how organizations with limited resources can set up a successful operations center for monitoring, detecting, containing, and remediating IT threats across applications, devices, systems, networks, and locations. The chapters you'll read focus on: • The roles and responsibilities involved in a security operations team • The key processes you'll need to build a security operations center • The essential security monitoring tools needed for a fully functional security operations center • How threat intelligence is used in a security operations center • Real world examples of how organizations have used AlienVault USM to power their security operations center For many organizations (unless you work for a large bank), building a SOC may seem like an impossible task. With limited resources (time, staff, and budget), setting up an operations center supported b
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AlienVault
Published By: Seamless     Published Date: Jun 18, 2013
Michael Farino is the Hospitality Manager for the New York office of DLA Piper (DLA), one of the world’s largest business law firms.Michael and his team oversee the firm’s meal program and all caterin gand special events. With 500 employees in the office and dozens of client meetings and special events each month, this is no small task. DLA worked with Seamless to create a set of rules that would govern when and how employees could order food. Each and every one of DLA’s 500 NYC-based employees was given a username and password. Everyone was free to log-in and order their own meals. Everyone was also assigned to a specific budget group. These budget groups are based each person’s role at the Firm and can accommodate different spending limits and permission levels. As Michael notes, “right away, Seamless gave us the power to enforce our rules,but still be flexible so people get what they need. It’s a win-win.”
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Seamless
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