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Published By: Genesys     Published Date: Oct 16, 2013
Enterprise Workload Management gets the right work to the right person at the right time, eliminating the outdated manual distribution of work model. Enterprise Workload Management finally gives organizations the ability to correlate the work that customer service interactions create in the front office -- with the best resource within the organization required to complete that work in the back office. Enterprise Workload Management ensures that the highest priority work is being handled by the right resource, and gives managers real-time visibility into when the work will be completed, as well as reports that show the outcomes of the work. Customers get notified when an order or application is processed instead of waiting to hear or having to repeated call back. Employees get specific coaching and training plans based on the results of their work.
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm, enterprise applications, business technology
    
Genesys
Published By: ClickExpress     Published Date: May 01, 2013
Businesses with between 15-250 mobile workforce employees are looking for optimization software. At the same time, they don’t want a complex enterprise solution with long integration times and complex IT requirements. Many vendors are offering cloud-based solutions. But what does that mean? Is it secure? In this Q&A, we answer the most common questions about cloud-based software solutions for field service management.
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cloud-based, solution, mobile, workforce, optimization, employees, software, enterprise, solutions
    
ClickExpress
Published By: Anaplan     Published Date: Mar 05, 2015
Financial consolidation systems are the ‘engine room’ of the corporate finance department, enabling companies of all sizes to comply with regulatory reporting requirements, company law and global accounting standards as well satisfy management’s need for periodic management reporting. But all is not well with standalone consolidations applications that were developed in the 1990’s and which are still commonplace in some of the world’s largest multinationals. According to one recent report, 47 percent of companies have made substantial investments in the last year in their financial close, filing, and reporting. Yet, despite the considerable sums of money invested in the process, management teams across the globe remain dissatisfied with the quality and timeliness of management information.
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consolidation, planning, survey, performance, sales, audience, finance, strategic exercise, compliance, software soliutions, knowledge management, business technology
    
Anaplan
Published By: SAP     Published Date: Jun 04, 2015
Read this eBook to learn how SuccessFactors offers a full suite of talent solutions to help you: • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration
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SAP
Published By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
Read this eBook to learn how SuccessFactors offers a full suite of talent solutions to help you: • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration
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SuccessFactors, an SAP Company
Published By: Brother     Published Date: Mar 08, 2018
Documents are an integral component to the successful operation of an organization. Whether in hardcopy or digital form, they enable the communication, transaction, and recording of business-critical information. To ensure documents are used effectively, organizations are encouraged to continually evaluate and improve surrounding workflows. This may involve automating elements of document creation, securing the transfer and storage of information, and/or simplifying the retrieval of records and the data contained within. These types of enhancements can save time, money, and frustration. This white paper will discuss top trends and requirements in the optimization of document-related business processes as well as general technology infrastructures for document management. It will also address how some office technology vendors have reacted to these trends to guide their design and development of products, solutions, and services.
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documents, workflows, business process, document management
    
Brother
Published By: Dynatrace     Published Date: May 24, 2016
This guide, compiled from numerous client interviews, best practices and real-life project experiences, will: - Walk you through tools like the Gartner Magic Quadrant - Provide organized criteria to evaluate vendor capabilities in detail - Define why these criteria matter - Give you an example of the typical evaluation process and timeline for an Application Performance Management buyer
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dynatrace, vendor selection, gartner magic quadrant, application performance management, enterprise applications, business technology
    
Dynatrace
Published By: Oracle ODA     Published Date: Dec 06, 2016
IT leaders must consider new approaches to database administration, implementation, and security, including proactive management, to reduce time-consuming administrative tasks. This, in turn, will free them to develop strategies for capitalizing on the new data-driven initiatives that can help transform the enterprise. Learn more about these opportunities as well as how products, such as an integrated Database Appliance, can streamline the management of these tasks, while reducing costs and time.
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Oracle ODA
Published By: CA Technologies     Published Date: Jun 01, 2018
Challenge Businesses today must reduce the risk of security breaches to protect the valuable data within their organizations. At the same time, IT auditors are increasingly enforcing ever more stringent requirements on the business. The bottom line is that privileged accounts and privileged access are being targeted by hackers as a new attack surface and focused on by auditors who are insisting on greater controls around privileged accounts. Opportunity The right privileged access management solution provides comprehensive protection for your missioncritical servers with powerful, fine-grained controls over operating system-level access and privileged user actions. Capable of enforcing access controls on powerful native Superuser accounts—like the UNIX® and Linux® root and Microsoft® Windows® administrator—this system-level, host-based privileged access management solution controls, monitors and audits privileged user activity, improving security and simplifying audit and compliance. B
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CA Technologies
Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
It is natural for an agency to want to focus on creativity and spend less time thinking about project management. Agencies that build a referable system to draw on when scoping, planning and estimating enjoy efficiencies that eliminate repeated work and unnecessary processes - ultimately preserving creative time and energy.
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WorkBook from Deltek
Published By: ADP     Published Date: Oct 25, 2017
If your business relies on an owner or other employee to manage HR tasks, rather than employing a certified, dedicated HR expert, you might be experiencing some unforeseen risks, including wasted time and decreased morale. Check out the infographic to learn more about the risks of ad hoc HR management, as well as what you can do to free your company from this burden so you can focus on what you do best.
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ADP
Published By: Splunk     Published Date: Aug 17, 2018
Imagine a world where incident alerts arrive 30 minutes before problems even begin — you’d actually have the power to prevent outages and deliver a truly seamless experience to your customers. Sound impossible? Think again — the right AIOps (Artificial Intelligence for IT Operations) solution can help you maintain uptime, reduce manual incident-management tasks and increase productivity.
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it event management, it event management tool, event logs, aiops platform, what is aiops, aiops vendor, market guide for aiops platforms, guide for aiops platforms, monitor end to end, itoa, aiops, predictive analysis, machine learning, event correlation, event management, it operations analytics, it analytics, ibm watson, hp monitoring, hp operations manager
    
Splunk
Published By: Lenovo - APAC     Published Date: Feb 01, 2019
Hyperconverged Infrastructure eBook Guide for the Enterprise Abstract. Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. What if your IT teams can take workloads off the traditional IT infrastructure and migrate it to a purpose-built solution that integrates compute, memory, storage, and virtualization? This is what Hyperconverged Infrastructure is all about. HCI appliances deliver extreme reliability, dependable security, extensive and predictable scalability, simplified management, and faster time-to-value. Download this premium guide to understand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Feb 01, 2019
Hyperconverged Infrastructure eBook Guide for the Enterprise Abstract. Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. What if your IT teams can take workloads off the traditional IT infrastructure and migrate it to a purpose-built solution that integrates compute, memory, storage, and virtualization? This is what Hyperconverged Infrastructure is all about. HCI appliances deliver extreme reliability, dependable security, extensive and predictable scalability, simplified management, and faster time-to-value. Download this premium guide to understand
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Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Feb 01, 2019
Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. What if your IT teams can take workloads off the traditional IT infrastructure and migrate it to a purpose-built solution that integrates compute, memory, storage, and virtualization? This is what Hyperconverged Infrastructure is all about. HCI appliances deliver extreme reliability, dependable security, extensive and predictable scalability, simplified management, and faster time-to-value. Download this premium guide to understand how HCI can • Provide the resilience, scalability and performance to
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Salsify     Published Date: Mar 15, 2019
Branded product pages on the digital shelf have become incredibly important both as a sales and marketing channel. For that reason, most brands are putting time and resources into improving the content of their product pages. But how exactly does content impact the numbers every business relies on? Read this report to get deep statistical insights on how product page content impacts search ranking, online market share, and sales overall. This study includes a range of analyses to help you quantify the actual sales value of your brand's product content using a variety of methodologies, including: An analysis of more than 500,000 Amazon search results pages A full-year examination of 60,000 Amazon product pages across 78 brands working with Salsify Data and stories from individual Salsify customers that invested in product content optimization Salsify is the product experience management platform for thousands of brands and retailers worldwide.
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Salsify
Published By: Uberall     Published Date: Apr 12, 2019
Consumers search for online reviews for reassurance and greater confidence in their buying decision. As 59% of consumers believe online reviews are just as trustworthy as their friends1, they may well be more influential than you think. Embracing and encouraging customer reviews can seem a little daunting, especially with the prospect of attracting negative reviews. But it doesn’t need to be. Not least because more consumers take the time to write positive reviews (49%) than negative (34%)1, but because when managed effectively, negative reviews can make a positive impact on your online reputation, and ultimately your sales. There are of course other factors that can make review management tricky, including a large number of locations, the consistency and timing of the message and a lack of education across the business, to name but a few. This guide is here is to tackle all these challenges and give you practical tools and steps that you can implement straight away, to encourage m
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engage; reviews, review management, reputation management, uberall, online reviews
    
Uberall
Published By: Google Apigee APAC     Published Date: Jun 10, 2019
Power your APIs with a three-time leader. We’re thrilled to share that Gartner has recognized Apigee as a Leader in the 2018 Magic Quadrant for Full Life Cycle API Management. This year, Apigee was not only positioned furthest on Gartner’s "completeness of vision" axis for the third time running, it was also positioned highest in "ability to execute." Download your complimentary copy of the 2018 Gartner Magic Quadrant for Full Life Cycle API Management. This must-read for IT professionals provides a comprehensive analysis of the API management marketplace and evaluates 22 vendors across 15 essential criteria. What’s inside? Apigee continues to be recognized as a leader in its category APIs are the de facto standard for building and connecting modern applications APIs and API management have become essential to how enterprises deliver applications in and across clouds Apigee’s API management platform can be a key ingredient in running a successful digital business
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Google Apigee APAC
Published By: CyberSource EMEA     Published Date: May 04, 2018
The digital economy is dramatically changing how your customers buy products and services, and how they interact with your business. As customers increasingly use multiple devices (including Smartphones) to make their purchases, they expect fast, consistent and highly secure experiences – and you need to deliver. At the same time, you should remain vigilant about fraud. Effective fraud management is critical, not only for reducing risk, but also for accepting more good customer orders, improving customer engagement, controlling costs and achieving competitive advantage.
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CyberSource EMEA
Published By: Intel     Published Date: Dec 13, 2018
In today’s world, advanced vision technologies is shaping the next era of Internet of Things. However, gathering streaming video data is insufficient. It needs to be timely and accessible in near-real time, analyzed, indexed, classified and searchable to inform strategy—while remaining cost-effective. Smart cities and manufacturing are prime examples where complexities and opportunities have been enabled by vision, IoT and AI solutions through automatic meter reading (AMR), image classification and segmentation, automated optical inspection (AOI), defect classification, traffic management solution—just to name a few. Together, ADLINK, Touch Cloud, and Intel provide a turnkey AI engine to assist in data analytics, detection, classification, and prediction for a wide range of use cases across a broad spectrum of sectors. Learn more about how the Touch Cloud AI brings cost savings, operational efficiency and a more reliable, actionable intelligence at the edge with transformative insi
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Intel
Published By: VMWare EMEA     Published Date: Oct 23, 2017
The enhanced performance that results from the DevOps approach has been proven to have a big impact on the overall performance of the business, with faster, more reliable software delivery, consequent cost savings, and faster time to value. Now that cloud is an integral element of the enterprise, automation of cloud management is key, and feeds into the DevOps approach. VMware offers your IT organization the opportunity to become DevOps-ready, using the GUI and API-led approach to enable an automated self-service infrastructure.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA
Published By: HERE Technologies     Published Date: Dec 05, 2018
Car data consumption is critically important to auto manufacturers. As more vehicles are produced with built-in infotainment systems, the cost of supplying them with live information and real-time updates via a data connection grows ever greater. Auto manufacturers need to be able to enhance the driving experience with smart traffic, navigation, and entertainment services, while reducing costs and data volumes. HERE is the world’s leading provider of traffic data to the automotive industry. This eBook shows how HERE optimizes traffic solutions and it outlines how data use modelling, standardization, and good data management can help reduce usage.
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traffic data, auto, location data
    
HERE Technologies
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Feb 18, 2019
The largest national multiline insurance had built a repository of Insurance policies (P&C and Life Insurance) on Microfilm and Microfiche in early 90’s, as a preservation strategy. They were grappling with issues as this technology became outdated over time: • Risk of losing their only source of data for Insurance policies and corresponding communication, need to improve data availability and speed of claims evaluation • Compliance issues, need of a WORM (write once read many) storage compliant with FINRA regulations, where data should be encrypted when at rest • Total cost for digitization compared to 10-12 years of support left to maintain insurance policies was not very encouraging • Required a low cost, cloud-based, FINRA-compliant document management solution which could provide quick access to stored data Download complete case study to know how LTI’s e-Office sDownload full case study to know how LTI’s e-Office solution enabled 50% TCO for Largest national Multiline Insurance.
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Larsen & Toubro Infotech(LTI)
Published By: athenahealth     Published Date: Sep 05, 2013
Dr. Louis DiToppa, a physician for 24 years, didn't want to be tied down with paper charts any longer. He needed an EMR that would allow him to stay connected to his practice and patients anywhere, anytime. athenahealth's electronic medical record and other practice management services gave Dr. DiToppa that flexibility and enabled him to get more money and more control over his practice.
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physician, mobile, athenahealth, emr, practice, patients, practice management
    
athenahealth
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