unified communication

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Published By: Comcast Business     Published Date: Feb 06, 2019
Retail has been transformed by technology in multiple ways, from the way customers interact with retailers to how products are offered and acquired. Indeed, the entire shopping experience has been redefined and expanded to enable customers to purchase products anytime, anywhere, with any device, from any number of retailers. Consumers’ changing shopping behaviors and their reliance on technology enables retailers to reach a wider swath of potential buyers, moving well beyond the borders of their physical store locations to new geographies and populations. That said, retailers must understand how to use technology effectively to draw in customers and entice them to purchase, as well as help them improve their operations and enable new, innovative ways to keep customers coming back.
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retail, shopping, retailers, wifi, retail technology, network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative, digital first, cloud, sdn, software-defined-networking
    
Comcast Business
Published By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
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avaya, video collaboration, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
How the cloud maximizes IT productivity and minimizes IT costs
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avaya, wireless lan management, cloud, avaya cloud networking platform, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya
Published By: Avaya     Published Date: Nov 27, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud unmistakable - and making the switch is easier than ever.
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Avaya
Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya
Published By: Polycom Inc.     Published Date: Oct 14, 2010
This white paper discusses the approaches to creating a scalable, intelligent, distributed video infrastructure that supports the requirements of today's video-enabled organizations.
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polycom, scalable unified communications, video conference, uc intelligent core, communication servers, networking
    
Polycom Inc.
Published By: HP     Published Date: Dec 04, 2012
By combining communications tools such as instant messaging, presence, telephony, unified messaging, video conferencing, data sharing, and email, the technology known as unified communications (UC) lets your employees communicate and collaborate,
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communications, video conferencing, collaborate, unified messaging, decisions, benefit, unify, networking, platforms, business technology, research
    
HP
Published By: HP     Published Date: Dec 04, 2012
If your company already uses Microsoft Lync for instant messaging, web presence and conferencing, you probably know that unified communications and collaboration (UC&C) means running all communications vehicles on a single, common, unified platform.
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collaboration, productivity, conferencing, unified, common, management, networking, software development, business technology, research
    
HP
Published By: HP     Published Date: Dec 04, 2012
HP delivers the complete, end-to-end unified communications and collaboration solution for Microsoft Lync
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integrated, collaborative, optimized, consistent, unified, networking, software development, business technology
    
HP
Published By: HP     Published Date: Dec 04, 2012
Unified communications and collaboration (UC&C) solutions offer enhanced user productivity and reduced costs from streamlined communications.
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communications, productivity, collaboration, microsoft lync, quality, business technology
    
HP
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications, multichannel knowledge management, repurchase probability, long-term loyalty, empower sales, roi of self-service
    
Art Technology Group, Inc
Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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unified communication, cebp, communication, collaboration, collaboration capabilities, critical business processes, applications, efficiency, at&t, att, at+t, advantages, analysts, business processes, telecom
    
AT&T
Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) transforms the workplace, making it more productive, efficient and effective. Hosted UC service providers remotely deliver and manage various communications services using shared resources enabling customers to consolidate and outsource much, or possibly all, of their communications and collaborations needs for a fixed monthly cost. This whitepaper details the top reasons to consider a hosted unified communication solution for your enterprise.
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unified communication, unified collaboration, enterprise unified communication, hosted unified communication, hosted uc, hosted ucaas, uc total cost of ownership, uc tco, uc deployment, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, software development, it management
    
Arkadin
Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) is a set of communications and collaboration products that provide end users with a single interface and experience across multiple device and media types. UC allows employees to collaborate more efficiently while lowering the overall cost of communications. This whitepaper reveals market trends, how to evaluate one solution vs. another, and the range of deployment options all critical to selecting the right UC solution for your organization
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unified communication, unified collaboration, enterprise unified communication, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, efficiency with uc, productivity with uc, uc business value, software development, it management
    
Arkadin
Published By: Polycom     Published Date: Sep 24, 2014
Dynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI). Polycom and Microsoft® deliver a complete and interoperable end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect people from any device, and from any location.
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solutions, environments, challenging, communication, deployment, roi, secure, information, quality voice, video, expert, virtual, team, dynamic, time zones, tools, software development, enterprise applications
    
Polycom
Published By: Polycom     Published Date: Sep 24, 2014
Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. UC, the concept of streamlining phone, email, chat, video and content collaboration, has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure, is now evolving to include software-enabled processes and functionality.
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improving, collaboration, business, corporate, lync, video, content, objective, communication, chat, complexity, cost, market, unified, employee, productivity, email, hardware, software development, enterprise applications
    
Polycom
Published By: VMware SD-WAN by VeloCloud     Published Date: Dec 19, 2014
Delivering combination of real time voice, video, and data is bandwidth intensive and requires complex network configuration to ensure the delivery of these time sensitive applications. Download this paper to learn the recent WAN technology trends to enable companies to roll out and support UC without the cost and complexity of traditional WAN.
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velocloud, cloud-delivered, wan, real time video, bandwith, software development
    
VMware SD-WAN by VeloCloud
Published By: Mitel     Published Date: Jun 29, 2016
In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, you’ve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still haven’t unified your communications in the cloud, now might be the best time to act—before the competition gets a competitive edge.
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cloud management, cloud services, cloud management, best practices, communications, productivity
    
Mitel
Published By: Microsoft Office 365     Published Date: Jan 05, 2018
Discover how Microsoft Teams is transforming collaboration through unified and intelligent communications experiences to a diverse workforce. Plus, see a hands-on demo of the new meetings experiences within Microsoft Teams, including recording meetings, transcription, immersive HD, and more.
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Microsoft Office 365
Published By: Blackberry     Published Date: Jul 03, 2012
Today's digital landscape is diverse, and requires CIOs who can make the decisions to meet the challenges that come with it. How are you unifying the various modes and methods of communication taking place within your organization, while enabling pro
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cio, blackberry, smartphones, mobile, business technology
    
Blackberry
Published By: BlackBerry     Published Date: Feb 25, 2009
When interactivity is combined with unified communications and location awareness, next-generation social networks will have significant business value. Unified communications integrates the wide variety of voice, data, video and collaboration tools that business professionals use today into a single environment. This can dramatically improve the speed of decision-making by connecting collaborators quickly, regardless of their location.
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blackberry, ecosystem, social networking, unified communications, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Jul 17, 2008
Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand. An exclusive Computerworld online survey offers insight into how companies can develop cost-effective strategies for implementing or improving mobile applications and foster an efficient workplace.
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blackberry, unified communications, rim, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
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