differentiation

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Published By: SAP     Published Date: May 18, 2014
Forrester conducted in-depth surveys with 330 global BI decision-makers and found strong correlations between overall company success and adoption of innovative BI, analytics, and big data tools. In this paper, you will learn what separates the leading companies from the rest when it comes to exploiting innovative technologies in BI and analytics, and what steps you can take to either stay a leader or join their ranks.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
    
SAP
Published By: IBM     Published Date: Feb 27, 2014
According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is not just about cutting costs and driving efficiency—cloud fuels growth.
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cloud, ibm, applied insights, oxford economics
    
IBM
Published By: IBM     Published Date: Feb 24, 2014
Read this paper to get an in-depth look at how the past is shaping the future of retail. Find out what it takes to rethink your strategy and points of differentiation—and to even radically redefine the role of the store in order to turn it into an asset instead of a liability.
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ibm, retail, reinventing retail, smarter commerce, buy process, buy solutions, redefining marketing, connected consumers
    
IBM
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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knowledge management, best practices, customer service, support, strategy, optimization of customer service, technology
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment
    
Oracle
Published By: Aruba Networks     Published Date: Sep 18, 2013
In this whitepaper Gartner evaluates a variety of networking vendors providing access layer connectivity. Vendors must have an end-to-end hardware solution, but increasingly, vendor differentiation centers on network services, including guest access, onboarding, security and management tools. Read this whitepaper for more information.
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wireless lan, infrastructure, hardware solution, network services, security, technology, best practices, networking
    
Aruba Networks
Published By: CollabNet     Published Date: Jan 11, 2013
With cloud-based agile software development, organizations can respond to fast-changing needs at the speed their business demands.
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agile, software development, cloud, collaboration, enterprise, enterprise cloud development, ecd
    
CollabNet
Published By: HP and Intel® Xeon® processors     Published Date: Aug 23, 2012
The Wireless LAN (WLAN) market continues to be a source of innovation and differentiation despite an increase in feature commoditization and vendor consolidation.
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wlan, infotech, business technology
    
HP and Intel® Xeon® processors
Published By: SAS     Published Date: Jul 02, 2012
This white paper will examine the key driver of market success and the ability to develop competitive differentiation.
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analytics, sas, reporting, trending, segmentation, business technology
    
SAS
Published By: Interactive Intelligence     Published Date: May 07, 2012
IT strategies in insurance have traditionally been driven by business objectives and business strategy. But with technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation. Read more in this paper from Mark Breading of Strategy Meets Action.
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interactive, technology, ecm, process automation, social and mobile technology, business technology
    
Interactive Intelligence
Published By: Netezza IBM US     Published Date: Mar 27, 2012
Forrester's interviews with Epsilon, a multichannel marketing services provider, and subsequent financial analysis based on assumptions that Forrester used illustrate the potential ROI from the use of IBM Netezza appliances and concluded that IBM Netezza Data Warehouse Appliances provide competitive differentiation through faster analytics while reducing capital and operational costs.
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ibm, technology, netezza, data warehouse, analytics, roi, enterprise
    
Netezza IBM US
Published By: IBM Software     Published Date: Jul 19, 2011
In this white paper, David Axson delves into what he considers to be the three key things you should do in 2011 to close that gap and deliver dramatically enhanced value and quality. Read "Time to Build the Last Mile to Full Financial Value", and set your sights on being able to guide your organization to new levels of competitive differentiation and achievement.
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cognos, business intelligence, business intelligence software, business intelligence solution, corporate performance management, ibm
    
IBM Software
Published By: Kaon     Published Date: Jul 07, 2011
In this white paper, learn why the marketer's primary mission is to clarify that differentiation and how to find successful marketing tools and techniques to do just that.
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kaon interactive, differentiation, competitive advantage, marketing challenge, perception, key product information, interactivity
    
Kaon
Published By: SAP     Published Date: Jun 30, 2011
Insight is important to any organization. But to small businesses and midsize companies, it's critical. Read this informative IDC executive brief and learn which questions your long-term business intelligence strategy should answer to keep your business on the path toward greater insight, efficiency, and flexibility.
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sap, competitive differentiation, idc, business intelligence strategy, smbs, experience, analytics, decision management
    
SAP
Published By: IBM Corp     Published Date: Jun 21, 2011
The IBM System x server brand has long been recognized for exceptional products and service - find out more about why IBM earned significantly higher numbers of perfect customer satisfaction ratings versus the competition.
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ibm system x server, products, customers, satisfaction, exceptional products and service, tbr, study, dynamic marketplace
    
IBM Corp
Published By: SAP     Published Date: Mar 28, 2011
Consider five key service process platforms that are shaping the future - as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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customer loyalty, service profitability, sap, sap crm, value creation
    
SAP
Published By: Adobe     Published Date: Oct 07, 2010
There's a lot of opportunity for companies to drive better business results by improving their customer experience management efforts. How? By charting a course toward Experience-Based Differentiation (EBD).
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adobe, customer experience management, experience-based differentiation, ebd, customer experience index, cxpi
    
Adobe
Published By: Vertica     Published Date: Feb 01, 2010
How the Vertica Analytic Database is powering the new wave of commercial software, SaaS and appliance-based applications and creating new value and competitive differentiation for solution developers and their customers.
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vertica, ec2, cdr, elastic, saas, cloud computing, data management, ad-hoc
    
Vertica
Published By: PTC     Published Date: Aug 21, 2009
An ECM solution can give you lasting differentiation from your competitors by improving the quality and availability of your publications. Download this white paper to learn why you can't afford to overlook an ECM solution for your technical publications process.
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content management, competitive edge, content delivery, cms, ecm, enterprise content, ptc
    
PTC
Published By: webMethods     Published Date: Aug 21, 2009
The goal of Business Process Productivity is to enable enterprises to become both highly agile and highly efficient, allowing them to more easily leverage their existing information technology (IT) assets to address market opportunities and pressures, and to create competitive differentiation through their business processes. This white paper describes how webMethods Fabric helps companies increase Business Process Productivity.
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business process, bpm, bpa, productivity, competitive, business management, efficiency, web methods
    
webMethods
Published By: Mentor Graphics     Published Date: Aug 19, 2009
In today’s competitive embedded markets, manufacturers need to find ways to differentiate without adversely impacting development time and cost. This is particularly true in relation to embedded devices that are designed for use by consumers. As such products become more sophisticated, user interaction via traditional switches, dials, and basic displays becomes less desirable for a number of reasons.
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mentor graphics, embedded markets, switches, dials, display, user interface, graphical user interface, gui
    
Mentor Graphics
Published By: SAP Inc.     Published Date: Jun 16, 2009
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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sap, customer service, it strategy, customer expectations, enterprise applications
    
SAP Inc.
Published By: Microsoft Visual Studio Team System     Published Date: Apr 29, 2009
Today’s economic climate presents challenges in achieving business differentiation.  Investing in innovation during an economic downturn may seem counterintuitive at first, but it can help companies pull ahead of the competition by displaying a show of strength in a climate of weakness.  The Microsoft® Application Platform can help organizations do more with less, enabling them to more quickly, efficiently, and cost-effectively deliver custom solutions that provide strong business value.
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microsoft, vsts, microsoft vsts, affordable innovation, application platform, custom solutions, application life-cycle management, rich development platform
    
Microsoft Visual Studio Team System
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