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Published By: Epicor     Published Date: Jan 09, 2019
As a small-to-midsize fabricated metals manufacturer serving large customers within complex global supply chains, how do you maintain preferred vendor status? The whole world is your competition so you need to step up to meet increasingly demanding customer expectations. Your customers will expect mass personalization with shorter lead times whether the order is large or small—without sacrificing compliance with their industry’s quality requirements. To meet these demands—despite a skills shortage and volatile material costs and availability—you’ve got to put digital transformation at the top of your agenda.
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Epicor
Published By: Epicor     Published Date: Jan 09, 2019
It’s important for American manufacturers to stay current if they wish to remain successful? Positioning yourself for growth means looking to the future and gaining efficiencies through new technologies? That’s why this question may be the most important one for your business— are you a future-ready manufacturer? Before you can adequately answer that question, you and the members of your organization need to know the answers to these three questions: X Where are we today? X Where do we want to be in three to five years? X How can we embrace innovation and automation? If decision-makers in your organization can’t answer these questions, you have bigger issues than you may realize? At the very least, tackling these tough questions now will put you ahead of competitors who are consumed with putting out today’s fires rather than focusing on growth opportunities? Manufacturers that aren’t prepared for the coming global megatrends and don’t invest in breakthrough technologies will be rende
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Epicor
Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
IBM has established a global readiness programme tasked with identifying the key impacts of the GDPR across IBM’s business and preparing IBM’s internal processes and commercial offerings for compliance with the GDPR.
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Group M_IBM Q119
Published By: Intapp     Published Date: Jan 08, 2019
Five global legal trends are testing the limits of even the best new business acceptance models. In this ebook, you’ll explore their effects, learn best practices on how to adapt to them, and evaluate your current processes with an assessment checklist.
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law firm business acceptance, law firm business acceptance trends, law firm improving business acceptance, law firm better business acceptance, law firm business acceptance problems, law firm business acceptance issues, law firm client onboarding, law firm better client onboarding
    
Intapp
Published By: Sage People     Published Date: Jan 04, 2019
We are in the midst of a global productivity crisis. The IMF estimates that if productivity growth had followed its pre-2008 financial crisis trend, overall GDP in advanced economies would be about 5% higher today. However, to blame everything on the financial crisis is misleading. The overall trend in productivity growth is stagnant and has been on a downward trend for the last several years. This is costing the U.S. a staggering $450–$550 billion a year. In the U.K., concern is such that there have been calls for the government to set new targets and create an independent watchdog to monitor progress to improve national productivity. There is also a workforce engagement crisis. Most people are simply not engaged at work, with industry research showing that typically 66% of people are either partly or not engaged at all at work. This means that only 1 in 3 people at work are fully motivated and productive. Yet most companies are oblivious to this fact. Some run annual emplo
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Sage People
Published By: Zendesk     Published Date: Jan 03, 2019
After its founding, Mediaocean evaluated 10 customer service vendors before choosing the Zendesk Support platform to manage its global support activities. Three years later, however, a private equity firm acquired a majority share of the company and mandated switching to an alternative platform. See why Mediaocean reverted back to Zendesk and how the company uses Zendesk to power their customer support needs.
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Zendesk
Published By: Cisco     Published Date: Jan 03, 2019
This IDC study represents the vendor assessment model called the IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's chances for present and future success worldwide. This study assesses the capability and business strategy of 12 global enterprise videoconferencing vendors. This evaluation is based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing enterprise videoconferencing solutions, for both the short term and the long term.
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Cisco
Published By: Oracle     Published Date: Dec 30, 2018
Transformation technologies like IoT, blockchain, AI, cloud security, autonomous and chatbots are all jostling for our attention. But which ones are considered important and which ones are businesses actually using? In August 2018, we asked 4,000 senior decision-makers across 21 markets to tell us how they felt about the different technologies. Fascinated to find out? Read our global survey of what matters most to your IT peers. Download now.
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Oracle
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
We believe people change organizations. So, we built Workplace by Facebook to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail globally. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. Download this whitepaper now to learn more about the benefits of customer-centric collaboration tools like Workplace by Facebook. Then you’ll be ready to take the next step on your digital transformation journey.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
As organizational structures get flatter, opportunities for meaningful global collaboration are increasing. However, without the right tools in place, those opportunities will go to waste. Workplace by Facebook asked Harvard Business Review to find out how its audience is thinking about adopting, deploying and using social collaboration tools at work. The results show that the time to act is now. Download this info-graphic to view the results from over 750 magazine and e-newsletter readers, customers and HBR.org users.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Gen Y isn’t known for fading into the background. But despite their desire to stand out, today’s young people are equally adept at working together. These Gen Yers will make up 35% of the global workforce by 2020, and their expectation of a collaborative workplace will help to define the future of work. Download this info-graphic now to learn how Workplace by Facebook are using collaboration to fuel innovation and growth in 4 simple steps.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Young people have grown up in a world of instant access, with endless media, services, and products available in just a few taps of a smartphone. These Gen Yers will make up 35% of the global workforce by 2020. Download this info-graphic now to learn more about how the millennial expectation of immediacy will shape the future of work.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Young people have grown up in a world of instant access, with endless media, services and products available in just a few taps of a smartphone. These Gen Yers will make up 35% of the global workforce by 2020. Download this video now to learn more about how the millennial expectation of immediacy will shape the future of work.
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Workplace by Facebook
Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: Sage EMEA     Published Date: Dec 19, 2018
We are in the midst of a global productivity crisis. The IMF estimates that if productivity growth had followed its pre-2008 financial crisis trend, overall GDP in advanced economies would be about 5% higher today. However, to blame everything on the financial crisis is misleading. The overall trend in productivity growth is stagnant and has been on a downward trend for the last several years. This is costing the U.S. a staggering $450–$550 billion a year. In the U.K., concern is such that there have been calls for the government to set new targets and create an independent watchdog to monitor progress to improve national productivity. There is also a workforce engagement crisis. Most people are simply not engaged at work, with industry research showing that typically 66% of people are either partly or not engaged at all at work. This means that only 1 in 3 people at work are fully motivated and productive. Yet most companies are oblivious to this fact. Some run annual employee sa
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Sage EMEA
Published By: Workday APAC     Published Date: Dec 18, 2018
Are you a finance leader looking to get on track with digitization? With insight from over 650 global finance leaders, this report examines the top priorities for financial transformation and provides a valuable road map for successfully redefining the finance function. Download the report now.
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Workday APAC
Published By: Gigamon     Published Date: Dec 13, 2018
"Security Delivery Platforms for Dummies" shows IT professionals how to transform the network deployment of security and monitoring tools for better efficiency and effectiveness. Learn how to detect threats faster by removing network blind spots, monitor what's happening across the global enterprise and optimize your security tools’ performance and efficacy. If you are responsible for protecting corporate networks or managing the deployment of security tools, this book is for you!
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Gigamon
Published By: Workday APAC     Published Date: Dec 11, 2018
Our latest global survey revealed a number of barriers between finance and analytics. See what separates finance leaders from data intelligence.
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Workday APAC
Published By: Workday APAC     Published Date: Dec 11, 2018
Workday provides an entire suite of global applications for your enterprise – from Finance to HR – all delivered in the cloud, all designed for the way you work. Fill in the form to view our Product Preview. You’ll see how Workday enables your organisation to: Operate with a complete picture of the company Align people and financial performance Keep your workforce engaged and supported Embrace change across the enterprise View a demo today.
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Workday APAC
Published By: Zendesk     Published Date: Dec 10, 2018
En el mercado global de software de atención al cliente, Zendesk nuevamente se destaca como líder en el Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner 2018. Cada año, la firma Gartner lleva a cabo un análisis exhaustivo de los proveedores de servicio de atención al cliente y las aplicaciones de soporte. Creemos que el informe Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner proporciona información valiosa para los líderes empresariales interesados en soluciones tecnológicas diseñadas para interactuar con sus clientes. Una vez más, Zendesk se destaca en el cuadrante de líderes del informe de 2018, algo que, para nosotros, refleja el éxito de nuestros 125.000 clientes, como Airbnb, Tesco y la Universidad de Tennessee. Solo el último año hemos conquistado varios avances importantes, como el lanzamiento de funciones de autoservicio impulsadas por tecnología de IA, hecho que nos ha permitido proyectar ingresos de más de $500 mi
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Zendesk
Published By: SAP     Published Date: Dec 10, 2018
As a finance leader, you must be wondering, where do I begin? In a survey conducted with Oxford Economics with 1,500 finance executives globally, we found 6 common traits shared by leading CFOs that boost business performance and efficiency as well as governance, risk and compliance effectiveness across the company. Discover the 6 ways finance leaders stay ahead of the pack and how you can start to incorporate these best practices into your current function.
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SAP
Published By: Epicor     Published Date: Dec 06, 2018
Change—and the innovation it creates—increasingly defines the winners and losers in today’s manufacturing industry. As successful manufacturers continue to embrace the Internet of Things (IoT), Industry 4.0, and other digital transformation trends, it’s important to recognize and implement these changes or risk getting left behind by the competition. In this Epicor eBook, we’ll look at five key areas where successful manufacturers must embrace change and use it to drive innovation, competition, and growth—including: • The accelerating pace of technology change • The changing face of the modern workforce • Competing in a global manufacturing marketplace • Tapping the power of analytics and data-driven manufacturing • Charting a path to sustainable, cost-effective compliance We’ll also explain how Epicor Cloud ERP equips manufacturers to regard change as an opportunity rather than a threat. Download the eBook to learn more.
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epicor erp, cloud erp, digital transformation
    
Epicor
Published By: KPMG     Published Date: Dec 05, 2018
Some HR leaders are confidently harnessing the disruptive technologies that will transform the HR function. How ready are you for the digital workplace? Read this report – which includes insights from HR leaders in some of the world’s most successful organisations – to understand: the anticipated impact of artificial intelligence and disruptive technologies the growing importance of the employee experience the potential of predictive analytics the changes required in workplace culture and capabilities for successful transformation.
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KPMG
Published By: Veeam '18     Published Date: Dec 04, 2018
"The new EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 22 years and it will have a profound impact on every organization that relies on the storage and processing of personal data of EU citizens. Starting May 25, 2018, the penalties begin for noncompliance, with GDPR fines of up to 4% of annual global revenue or 20 million euros - whichever is greater. As this new regulation also impacts Veeam®, we wanted to share our insights on our road to compliancy. In a new executive brief, GDPR: 5 Lessons Learned, Veeam Compliance Experience Shared, we walk through these lessons and share how our software played a critical role within data management and protection strategies to ensure we remain compliant while delivering Availability for the Always On Enterprise™."
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Veeam '18
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