training

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Published By: DocuSign     Published Date: Jul 12, 2019
As you know, HR plays a critical role in recruiting, hiring, training, and retaining the lifeblood of your business: people. But despite HR’s strategic role, it has traditionally lagged behind other departments in terms of adopting user-friendly, employee-focused technology investments. Legacy tools and reams of paper are still often used to prepare, sign, act upon, and manage the overwhelming document load, from recruitment and onboarding to performance management and off-boarding.1 The combination of outdated processes and additional paperwork limits HR staff’s ability to do their most important job: hire and support employees. That’s changing as HR turns to the cloud to digitize the agreement process. According to a 2018 PwC survey of HR executives, 75 percent of respondents said that they’ve moved at least one HR process to the cloud, while 40 percent have core systems (talent and acquisition management and HR information systems, for example) in the cloud.2 And those efforts are
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DocuSign
Published By: ETQ     Published Date: Jul 10, 2019
Across all industries, document control is one of the most important processes to get right. It ensures documents are updated and revision-controlled, allowing you to effectively route them for review, approval and distribution. Download now to learn more about the key document processes that drive quality: Document Creation Document Routing, Review and Approval Integration with Employee Training Document Change Requests
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ETQ
Published By: Genesys     Published Date: Jun 27, 2019
Your call center tech stack is a mess, and it’s hard to figure out where you even start to unravel it all. This ebook covers the basics of consolidating technology, where to begin and what to consider as you develop your plan to streamline your infrastructure and tech. There are many things to consider including: Infrastructure, both aging and new Existing tech and limitations IT support Users, training and business needs This ebook provides an overview to get your wheels turning in preparation for a move to better technology. Read it now if your future holds new call center tech.
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Genesys
Published By: ExpertVoice     Published Date: Jun 20, 2019
Are we in the midst of a retail apocalypse? In spite of doomsday headlines, brands that focus on the customer experience continue to succeed. A good retail experience can be as complicated as incorporating innovative technology like 3D printing to create a clothing item on-demand, or as simple as focusing on the store employees. Unfortunately, a lot of brands and retailers overlook the latter. In fact, only 35% of retail employees feel as though training is effective. That’s a scary number, because without a well-trained retail sales force, consumers are left to their own devices.
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ExpertVoice
Published By: Google - SAP     Published Date: Jun 20, 2019
In every organization, five main processes usually are occurring simultaneously, but often disjointedly: customer management; pipeline and forecast management; sales enablement and training; quote and proposal management; and sales compensation and incentives. This e-book covers the ways in which they need to evolve and be streamlined, and puts the following questions for a quick self-assessment: ? Is my sales organization evolving at pace with customer expectations? ? Are my sales reps providing value to every customer exchange? ? Are my reps set up for success, and set up to sell quickly after they onboard or change territories? ? Do you provide your reps with the tools they need to be efficient and effective?
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Google - SAP
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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Genesys
Published By: ExpertVoice     Published Date: Jun 17, 2019
I’m not sure if you’ve heard, but people keep talking about how we’re in the midst of a retail apocalypse. It’s this thing where lots of brick-and-mortar locations close down, and even entire companies go out of business. There’s quite a bit of blame to go around: The Great Recession, and Amazon, and private equity, and shifting consumer spending behaviors. In spite of the doomsday headlines, some brands continue to succeed, and a lot of those brands seem to be focusing on one thing: the customer experience. A good retail experience for a customer can be as complicated as incorporating innovative technology like 3D printing to create a clothing item on-demand, or as simple as focusing on the store employees. Unfortunately, a lot of brands and retailers overlook the latter. In fact, according to this recent panel surveying retail employees, only 35% of retail employees feel as though training is effective. That’s a scary number for both retailers and brands, because without a well train
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ExpertVoice
Published By: AWS     Published Date: Jun 11, 2019
Join us to learn why Human-in-the-Loop training data should be powering your machine learning (ML) projects and how to make it happen. If you’re curious about what human-in-the-loop machine learning actually looks like, join Figure Eight CTO Robert Munro and AWS machine learning experts to learn how to effectively incorporate active learning and human-in-the-loop practices in your ML projects to achieve better results. You'll learn: When to use human-in-the-loop as an effective strategy for machine learning projects How to set up an effective interface to get the most out of human intelligence How to ensure high-quality, accurate data sets When: Available On Demand (please register to view) Who Should Attend: IT leaders and professionals, line-of-business managers, business decision makers, data scientists, developers, and other experts interested in implementing AI/ML on the cloud are encouraged to attend this webinar. AWS Speaker: Chris Burns, Solutions Architect Figure Eight Spea
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AWS
Published By: AWS     Published Date: Jun 11, 2019
Join us to learn why Human-in-the-Loop training data should be powering your machine learning (ML) projects and how to make it happen. If you’re curious about what human-in-the-loop machine learning actually looks like, join Figure Eight CTO Robert Munro and AWS machine learning experts to learn how to effectively incorporate active learning and human-in-the-loop practices in your ML projects to achieve better results. You'll learn: When to use human-in-the-loop as an effective strategy for machine learning projects How to set up an effective interface to get the most out of human intelligence How to ensure high-quality, accurate data sets When: Available On Demand (please register to view) Who Should Attend: IT leaders and professionals, line-of-business managers, business decision makers, data scientists, developers, and other experts interested in implementing AI/ML on the cloud are encouraged to attend this webinar. AWS Speaker: Chris Burns, Solutions Architect Figure Eight Spea
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AWS
Published By: Mimecast     Published Date: Jun 03, 2019
Knowing where to look and what to watch out for is half the battle. Download this report to understand the most pervasive types of email threats, how security professionals perceive them and what they’re doing to combat them. Most importantly, you’ll walk away with actionable steps to improve your organization’s email security and cyber resilience. Gain valuable insight from 1,025 global IT decision makers on email-based attacks, cyber resilience, business continuity, awareness training and threat intelligence.
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Mimecast
Published By: Schneider Electric     Published Date: May 31, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: 1. Overcome the worldwide shortage of experienced data center professionals 2. Understand how out-tasking data center operations can benefit you & your clients 3. Identify key characteristics of a strong data center operations partner
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data center, business growth, schneider electric
    
Schneider Electric
Published By: Rackspace     Published Date: May 28, 2019
Enterprises in Asia Pacific now run multiple clouds with sizeable workloads, and cloud technologies have become increasingly challenging to manage. While IT organizations seek specialized expertise to keep pace with the constant change and complexity, what they are met with instead, is a global shortage of skilled cloud experts. As the costs in recruiting and training talent rises, the situation escalates into a hurdle to implementing cloud strategies. To better understand the cost of cloud expertise, Rackspace teamed up with the London School of Economics (LSE) and independent research house Vanson Bourne, to research on the severity of the problem. This e-book covers the findings to provide thought-provoking insights into why you should drive your cloud journey along the managed cloud provider route, if you were to be caught in a no-win HR loop.
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cloud expertise, outsourcing, cloud services, managed cloud
    
Rackspace
Published By: Rackspace     Published Date: May 28, 2019
Enterprises in Asia Pacific now run multiple clouds with sizeable workloads, and cloud technologies have become increasingly challenging to manage. While IT organizations seek specialized expertise to keep pace with the constant change and complexity, what they are met with instead, is a global shortage of skilled cloud experts. As the costs in recruiting and training talent rises, the situation escalates into a hurdle to implementing cloud strategies. To better understand the cost of cloud expertise, Rackspace teamed up with the London School of Economics (LSE) and independent research house Vanson Bourne, to research on the severity of the problem. This e-book covers the findings to provide thought-provoking insights into why you should drive your cloud journey along the managed cloud provider route, if you were to be caught in a no-win HR loop.
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Rackspace
Published By: IBM APAC     Published Date: May 14, 2019
IBM PowerAI Enterprise helps to make deep learning easier and faster for organizations by bringing together some of the most popular open source frameworks for deep learning, with development and management tools in a single installable package. Designed to simplify end-toend deep learning, PowerAI Enterprise allows enterprises to spend less time on data preparation, implementation and integration, and more time training neural networks for results. IBM PowerAI Enterprise version 1.1.2 includes the most popular deep learning frameworks in one installation: - BVLC Caffe - IBMCaffe - TensorFlow - PyTorch - Keras (tensorflow-keras)
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IBM APAC
Published By: HotSchedules     Published Date: Apr 17, 2019
It’s harder than ever for restaurants to retain employees. Hourly workers have more job opportunities, especially with the rise of on-demand work in the gig economy. Now, restaurateurs don’t just have to worry about employees leaving to work at other restaurants — they need to worry about them leaving the industry altogether. In order to fight this turnover, restaurants need to provide employees with clear development opportunities in the workplace. In this ebook, we’ll explore: • How restaurants can invest in their people through innovative training programs • The core aspects of developing an engaging development program in your business • Success stories from three industry leaders in the field of talent development
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HotSchedules
Published By: Pure Storage     Published Date: Apr 10, 2019
This document describes the technical reasons for and benefits of an end-to-end training system and why the Pure Storage® FlashBlade™ product is an essential platform. It also shows performance benchmarks based on a system that combines the NVIDIA® DGX-1™, a multi-GPU server purpose-built for deep learning applications and Pure FlashBlade, a scale out, high performance, dynamic data hub for the entire AI data pipeline.
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Pure Storage
Published By: Dell EMC Storage     Published Date: Mar 27, 2019
This ESG Technical Review documents evaluation of Dell EMC Ready Solutions for AI. We focused on understanding the performance and ease of use of the Ready Solutions for AI with optimized designs for machine learning and deep learning. To validate the full stack performance, we measured the number of images per second processed when training the AlexNet and ResNet50 deep learning networks and evaluated how the integrated solutions can simplify and accelerate AI deployment. The Deep Learning with NVIDIA design featuring Isilon significantly outperformed the competition in training time, delivering 2.9 times the performance of one competitor for an AlexNet deep learning neural network in a GPU accelerated environment and 2.3 times another competitor for a ResNet50 deep learning neural network.
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Dell EMC Storage
Published By: Dell EMC     Published Date: Mar 27, 2019
This ESG Technical Review documents evaluation of Dell EMC Ready Solutions for AI. We focused on understanding the performance and ease of use of the Ready Solutions for AI with optimized designs for machine learning and deep learning. To validate the full stack performance, we measured the number of images per second processed when training the AlexNet and ResNet50 deep learning networks and evaluated how the integrated solutions can simplify and accelerate AI deployment. The Deep Learning with NVIDIA design featuring Isilon significantly outperformed the competition in training time, delivering 2.9 times the performance of one competitor for an AlexNet deep learning neural network in a GPU accelerated environment and 2.3 times another competitor for a ResNet50 deep learning neural network.
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Dell EMC
Published By: Intel     Published Date: Mar 19, 2019
Digital kiosks are fast becoming ubiquitous in quick-service restaurants, cinemas and retail stores as retailers grapple to embrace automated, digital solutions to keep up with rising labour costs, customer expectations and stiff competition. To maximise the value of self-ordering kiosks, retailers should not perceive digital kiosks as a means to an end but a critical touchpoint within the customer journey. Download the whitepaper to discover how the new generation of self-order kiosks— • Can resolve the challenges of acquiring, training and maintaining a workforce • Can enhance customer experiences throughout the entire shopping and purchasing process • Can facilitate better business decision making through access to valuable customer data
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Intel
Published By: BetterUp     Published Date: Mar 06, 2019
Research suggests that up to half of the investment your organization is making in Learning & Development (L&D) is being wasted. Employees unfortunately lose up to 75% of the information they receive through traditional L&D approaches (including learning management systems, episodic trainings, and workshops) — an effect known as the training transfer problem. In this report, discover the five critical requirements for effective behavior change and leadership development.
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BetterUp
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Gameffective     Published Date: Feb 26, 2019
How to drive employee motivation and learning with gamification and feedback Digital engagement provides an exciting new way of breaking away from old paradigms to generate motivation, proficiency and engagement. In this white paper we will: * Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals. * Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
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Gameffective
Published By: Viventium     Published Date: Feb 11, 2019
What do the Three Little Pigs, Goldilocks, Little Red Riding Hood, and other characters from childhood stories have to do with work? Find out by reading “The Complete Works of HR Fairy Tales”!
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toxic employees, cultural fit, retention, employee training, interviewing, hr tech, human resources, leadership
    
Viventium
Published By: ESADE     Published Date: Jan 20, 2019
Read the latest articles on the most relevant management research topics such as Artificial intelligence collaborations for society.
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esade, executive education, business training, business technology
    
ESADE
Published By: HotSchedules     Published Date: Jan 17, 2019
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
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HotSchedules
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