Learn how Cisco combines the power of Cisco Collaboration Cloud with the versatile toolbox of Cisco Unified Contact Center Express (Unified CCX) to provide multiple channels for customer engagement.

Hear more about how Customer Engagement has evolved from 'carbon based interaction' (live contact centers) to 'silicon based interaction' (self service applications and communities), and how this is quickly becoming the new recipe for customer engagement success.

Read more to learn how The Virtual Expertise business offer delivers a consistent, interactive experience that increases upsell/cross sell, improve expert productivity, and increases customer loyalty.

Undoubtedly you are aware of network virtualization, but perhaps you’ve yet to hear a compelling case for it. If the extended network capabilities and simplified management enabled by network virtualization aren’t compelling enough reasons, data center security should be. To manage today’s coordinated and persistent security threats, which often come from within, data centers need to implement “Zero Trust” networking. Virtualization puts it within your reach. Discover why — download this free business case white paper now.

Each enterprise has its own reasons for moving to virtual infrastructure, but the common benefit is better and more efficient server utilization. Ensure comprehensive visibility with three practical steps highlighted in this white paper.

Each enterprise has its own reasons for moving to virtual infrastructure, but the common benefit is better and more efficient server utilization. Ensure comprehensive visibility with three practical steps highlighted in this white paper.

With telecommuting and mobility on the rise in the workplace, the conference room as the main hub of collaboration is beginning to look like an archaic concept. Wainhouse Senior Analyst Andrew Davis believes it’s just the opposite. With the proliferation of video collaboration, conference rooms are actually becoming an even more integral part of the workplace.

Read the white paper "How Cloud Communications Is Opening Up Possibilities (and Floor Space)" to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.

Learn how Citrix XenApp allows a single image of a browser to be hosted centrally and delivered on-demand, providing a simple and secure way to manage browsers and apps.

Symantec Delivering on Its Strategic Vision with Next-Generation Secure Datacenter Powered by Cisco ACI

View this infographic to learn how Cisco's ACI can produce benefits throughout your company, from fully automating IT and standardizing policy to reducing costs across your departments.

Cisco's Application Centric Infrastructure (ACI) seeks to address the datacenter operator's need for automated provisioning, programmatic management, and comprehensive orchestration.

Vendors have differed in their approach to delivering on the promise of SDN. In this paper, we compare two such SDN platforms: Cisco’s Application-Centric Infrastructure (ACI) and VMware’s NSX platform.

Understanding the Internet of Everything

Cities around the globe are undertaking “smart” initiatives that result in better services for citizens, a more attractive city for visitors and businesses, a better place to work, and greater cost savings.

The Internet of Things (IoT) stands to fundamentally transform public sector service delivery.

This infographic shows how AirWatch help enterprises meet new challenges as they cater to an increasingly mobile workforce by offering new solutions – such as content collaboration and consistency with any app on any device - and address the increased demand for mobile-cloud architecture.

Don't ignore DDoS; instead, take preventive action. With that in mind, IDC believes that hybrid defense scenarios (on-premises equipment married with cloud services) will continue to grow as organizations seek to parry advanced application and large-scale volumetric attacks and as solution providers and product vendors work to deliver joint solutions.

This paper examines the four stages of evolution as security organizations move from reactively responding to incidents to proactively identifying and hunting for threats.

Cisco's Virtualized Multi-tenant Data Center (VMDC) system defines an end-to-end architecture, which an organization may reference for the migration or build out of virtualized, multi-tenant data centers for new cloud-based service models such as Infrastructure as a Service (IaaS).

This document describes how the Cisco® 40-Gbps QSFP BiDi transceiver reduces overall costs and installation time for customers migrating data center aggregation links to 40-Gbps connections.

In this report we review the Nexus 9000 product architecture, and how it will change data center network design.

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Cisco Secure Data Center Solution on their organizations.

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