An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.

In this report, we provide an overview of the learning management systems (LMSs) market, along with a guide to help you in selecting this type of system for your company. The research on which this report is based was conducted between July and December 2013.

Read this article to understand how Box can revolutionize the way your marketing team creates campaigns in just five ways: 1. Complete projects, fast 2. Work with outside contractors and agencies, securely 3. Access files here, there and everywhere 4. Equip sales team with winning tools 5. Distribute campaign content easily

Meet Liz, a Director of Marketing, and journey with her as she looks for innovative ways to brainstorm and share content with both her internal teams and external agency partners. Liz discovers Box, a simple cloud-based content and file sharing solution that improves collaborative control.

This paper covers how marketers should get control over content, and build marketing campaigns faster and easier.

An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.

In this report, we provide an overview of the learning management systems (LMSs) market, along with a guide to help you in selecting this type of system for your company. The research on which this report is based was conducted between July and December 2013.

Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.

This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.

Read this article to learn how you can address the modern challenges of securing business information in the cloud.

New technology and requirements for work in the digital workplace is driving new demand for enterprise content management solutions. Cloud and Mobile have forced companies to rethink how they access and interact with content. ECM has a rich history, evolving over time to meet the new demands for working with content. This short video will show you how ECM has evolved over time and where it is going. Learn how ECM is transforming and how companies are applying traditional ECM principles combined with new ECM capabilities to put business content to work for them in today’s cognitive era.

The outcome of any big data analytics project, however, is only as good as the quality of the data being used. As big data analytics solutions have matured and as organizations have developed greater expertise with big data technologies he quality and trustworthiness of the data sources themselves are emerging as key concerns. This paper explores the link between good information governance and the outcomes of big data analytics projects and takes a look at IBM's StoredIQ solution.

With organizations keeping larger and larger quantities of data the question will come up that given dropping storage costs, does uncontrolled data growth even matter? It does matter, and in this IBM publication featuring Gartner research you will learn about this ever growing problem and ways for information managers to address solutions.

The benefits of moving data to the cloud are touted everywhere, but doing so without an information governance plan in place can cause more problems than it solves. Information governance (IG) is increasingly cited as one of the top five initiatives for companies to tackle over the next two years.

Watch to learn more about how cognitive content management from IBM will help you deliver just the right digital experience at just the right moment creating an iconic brand experience.

Forrester Research discusses shifts in creating customer-centric, content-rich digital experiences. IBM introduces the Watson Content Hub.

IBM Commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly and seamlessly.

Download this eBook to learn: - How the use of advanced analytics generates powerful insights to stay ahead of evolving cyber threats - Why Cyber Threat Analysis is the most effective defensive strategy - How analysts benefit from the use of sophisticated data visualization to identify hidden threat relationships and patterns - Why shifting from attack prevention to mitigation is a more practical goal for commercial organizations

Download this white paper to learn: - How the use of advanced analytics generates powerful insights to stay ahead of evolving cyber threats. - Why security infrastructure protection alone is not enough to thwart cyber criminals, and how you can fortify your existing security strategy. - How the use of both machine led analytics with human led analysis can help you mitigate threats.

IBM QRadar and BigFix solutions empower IT security teams to view, prioritize and respond to endpoint intelligence in near real time.

Working with ESM Technology, Infirmary Health System deployed a comprehensive security solution from IBM that has enabled it to meet data security requirements for meaningful use, qualify for meaningful use dollars, and reduced security incidents significantly.

According to the 2016 State of Endpoint Security Survey released by the SANS™ Institute 44% of respondents report that one or more of their endpoints have been breached in the past 24 months. - Desktops, laptops and servers are the most compromised endpoints - Login and access credentials are the most commonly exfiltrated information - 55% of respondents spend 3 or more hours per compromised endpoint - Over 70% of respondents find it difficult or impossible to determine when an incident is fully remediated These statistics encompass a wide set of industries, from financial services to education. So while each network is uniquely built to support your particular business, none is immune from being breached."

Read about IBM solutions that can help you comply with the upcoming GDPR governing the privacy and security of user and customer data.

Learn about the security and compliance vulnerabilities of governing identities and segregating access with the concept of roles, and discover how governing at the entitlement level can improve access control. Discover how to automate controls and reporting, and manage orphan accounts to ensure that former users don’t retain access after they leave the organization. IBM Security Identity Governance and Intelligence gives you better control over access with visibility into entitlements - not just roles.

As security threats increase and government regulations require more control over users and data, it is important for organizations to evolve their security measures. By aligning governance related policies and rules with all identity management processes, organizations can achieve continuous, sustainable compliance, thereby reducing the need for after the fact fixes and expensive, error prone manual remediation. IBM Security Identity Governance and Intelligence helps organizations effectively, comprehensively manage identities and application access